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A
Rating: 4 out of 5
already responded regarding the delivery
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Customer reviews of vehicules-anciens.fr
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 5 179 published reviews
Summary of reviews
The store consistently delivers fast, reliable service with rapid delivery times and smooth order processing, ensuring parts arrive promptly and as described. Customers highlight a wide selection of parts, competitive prices, and clear, professional communication from the team, contributing to a straightforward, well-supported purchasing experience. The ordering process is dependable and efficient, with accurate order fulfillment and strong tracking that keeps customers informed. Overall, the experience is marked by quick shipping, helpful assistance, and steady satisfaction across repeat purchases.
Reviews 2 and 4 stars
Reset filtersA
Rating: 4 out of 5
Hello,
A customer for over 3 years, the service and advice is always great! I was very eager to receive my order as I needed the vehicle to carry out my professional activity and I was directed to the fastest delivery => ordered Friday at 11:30 received Tuesday afternoon.
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A customer for over 3 years, the service and advice is always great! I was very eager to receive my order as I needed the vehicle to carry out my professional activity and I was directed to the fastest delivery => ordered Friday at 11:30 received Tuesday afternoon.
A
Rating: 4 out of 5
Hello.
Thank you for sending my order on time, I received it today but just one problem with the packaging, almost nothing was wrapped for example the engine pipe seals from Billancourt are bent :/ ... I think they will still do their job as seals ....
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Thank you for sending my order on time, I received it today but just one problem with the packaging, almost nothing was wrapped for example the engine pipe seals from Billancourt are bent :/ ... I think they will still do their job as seals ....
Response from vehicules-anciens.fr
Oh no, if we made a mistake, send us an email at [email protected] We do not do packaging that would not be compliant with what we would like to receive, but an accident can happen ;-) See you soon, Martin.
A
Rating: 4 out of 5
Quality products and fast deliveries, I have never dealt with customer service. Some references out of stock. My preferred site for my 4L
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A
Rating: 4 out of 5
delivered on time without problems
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A
Rating: 2 out of 5
gaskets folded upon arrival ..
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A
Rating: 4 out of 5
Very good
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A
Rating: 4 out of 5
The delivery was much faster than by post, which is very good.
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A
Rating: 4 out of 5
....................................................nothing special..............
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A
Rating: 4 out of 5
The nuts and washers are missing
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A
Rating: 4 out of 5
Preparation of the package and very fast delivery given the COVID circumstances. Thank you to the team
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A
Rating: 4 out of 5
I would have liked to receive both bellows
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A
Rating: 4 out of 5
It's a shame to have received one bellows out of two hoping that the bellows is of good quality
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A
Rating: 4 out of 5
Ordered on Saturday delivered on Thursday.
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A
Rating: 4 out of 5
Nothing to report
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A
Rating: 4 out of 5
I am very satisfied to be able to repair my 4L with your parts
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A
Rating: 4 out of 5
out of necessity, out of necessity, out of necessity,
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A
Rating: 4 out of 5
As usual well served a great team
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A
Rating: 4 out of 5
Fast shipping, and products conform to expectations. There is just to assemble all that :)
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A
Rating: 4 out of 5
Very fast and of good quality. Thank you
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A
Rating: 4 out of 5
very good even with COVID
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A
Rating: 4 out of 5
A bit long delays "because of the Corona virus" but the part itself well packaged and resistant
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A
Rating: 4 out of 5
of course :-) but here, the post works
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A
Rating: 4 out of 5
Hello,
I was just delivered this noon May 15, a total of 8 days after my order.
This is not fast for a shipping fee of 9 euros!
Now I know it’s a postal issue and not yours.
Best regards
Michel
Translated reviews
I was just delivered this noon May 15, a total of 8 days after my order.
This is not fast for a shipping fee of 9 euros!
Now I know it’s a postal issue and not yours.
Best regards
Michel
A
Rating: 4 out of 5
Good evening, Good responsiveness on a small problem. Very quickly resolved. Here I am satisfied. Keep it up and it will be fine. Good continuation
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A
Rating: 4 out of 5
Very fast shipping! Quality parts nothing to complain about
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A
Rating: 4 out of 5
Very satisfied with the products, advice, and reactions from Mr. Martin.
There is just one small thing, it takes about ten days or more to receive orders.
Otherwise, I sincerely recommend this site
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There is just one small thing, it takes about ten days or more to receive orders.
Otherwise, I sincerely recommend this site
Response from vehicules-anciens.fr
Indeed, during this period, delivery times are complicated. I am also waiting for parts for my Traction and my Pinzgauer which are taking longer than usual to arrive. It’s like that, we have to wait for a return to normal after the lockdown. Good assembly!
A
Rating: 4 out of 5
Hello, With the spare parts, why not provide an assembly manual or advice when replacing parts? This would help novices, see how to assemble in optimal conditions, avoid the hassles encountered and help with disassembly. Now, that's just my opinion... In any case, quality parts! Ah too bad that for the lower body panels, shipping is expensive.
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Response from vehicules-anciens.fr
We are currently creating tutorials on the site, but it's long and not always easy to fit into the schedule. Please feel free to call us if you need advice, we are here for that, and knowledgeable ;-) At your service, Martin.
A
Rating: 4 out of 5
Correct package, correct deadlines satisfied
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A
Rating: 4 out of 5
good job
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A
Rating: 4 out of 5
Well packaged box, top quality parts!!!
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A
Rating: 4 out of 5
Delivery a bit long, surely due to covid. But the site and the team are great.
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A
Rating: 4 out of 5
Very good despite the current situation
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A
Rating: 4 out of 5
Reference VA33401-6 did not correspond to the expected product.
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A
Rating: 4 out of 5
Very long reception but I believe that the old vehicle is not to blame
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A
Rating: 4 out of 5
Very professional brand.
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A
Rating: 2 out of 5
Hello, given the current situation, I understand about the delivery. The minimum is to be informed. Best regards.
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Response from vehicules-anciens.fr
I don't understand, it's indicated 3 times as soon as you put an item in the cart, plus if you don't make any request by email, we provide assistance and tracking of the package. In my opinion, you missed something or you are confusing brands. At your service, Martin.
A
Rating: 4 out of 5
Generally very good
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A
Rating: 4 out of 5
Fast delivery despite the current context, parts conform to the description.
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A
Rating: 4 out of 5
Nothing to report on this product
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