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A
Rating: 4 out of 5
nothing to report everything is perfect
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Customer reviews of vehicules-anciens.fr
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 5 179 published reviews
Summary of reviews
The store consistently delivers fast, reliable service with rapid delivery times and smooth order processing, ensuring parts arrive promptly and as described. Customers highlight a wide selection of parts, competitive prices, and clear, professional communication from the team, contributing to a straightforward, well-supported purchasing experience. The ordering process is dependable and efficient, with accurate order fulfillment and strong tracking that keeps customers informed. Overall, the experience is marked by quick shipping, helpful assistance, and steady satisfaction across repeat purchases.
Reviews 3 and 4 stars
Reset filtersA
Rating: 4 out of 5
very useful good idea well
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A
Rating: 4 out of 5
Very good
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A
Rating: 3 out of 5
Not used to this day
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A
Rating: 3 out of 5
Three long delays between order and delivery
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Response from vehicules-anciens.fr
We are sorry. indeed, we had a bit of trouble recovering our return from vacation ;-) There were few orders in your situation. Everything is back to normal. Have a nice day
A
Rating: 4 out of 5
ok good shop
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A
Rating: 4 out of 5
Speed of shipping and parts conform.
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A
Rating: 4 out of 5
well organized site
delivery ok
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delivery ok
A
Rating: 4 out of 5
Hello. very good service. see you soon
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A
Rating: 4 out of 5
I do not rate customer service since I did not have to deal with it.
For delivery by the Colissimo company, 7 days when it boasts a delivery in 48h seems worrying if it wants to continue to exist against the competition. But I am delivered, that's the main thing.
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For delivery by the Colissimo company, 7 days when it boasts a delivery in 48h seems worrying if it wants to continue to exist against the competition. But I am delivered, that's the main thing.
A
Rating: 4 out of 5
Good service
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A
Rating: 4 out of 5
satisfied with this order
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A
Rating: 4 out of 5
It's very kind but I don't order parts to get a ballpoint pen.
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A
Rating: 4 out of 5
Good intention. No other opinion
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A
Rating: 4 out of 5
Good intention. hard to give another opinion
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A
Rating: 4 out of 5
Don't change anything
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A
Rating: 4 out of 5
Item meets my expectations fast delivery
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A
Rating: 4 out of 5
Well received but not the little gifts pencil and stored
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A
Rating: 4 out of 5
thank you............................
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A
Rating: 3 out of 5
Not received ........................ But it's not a big deal
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A
Rating: 4 out of 5
Good service
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A
Rating: 4 out of 5
good and fast
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A
Rating: 4 out of 5
Very nice little gift. Already a collector's item
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A
Rating: 4 out of 5
Products were exactly what I needed
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A
Rating: 4 out of 5
very fast a bit expensive serious shop
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A
Rating: 4 out of 5
Well received, conforms to the description not yet installed
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A
Rating: 4 out of 5
Nothing to say very good
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A
Rating: 4 out of 5
Customer service and merchandise are perfect for the delivery, DPD needs to be reviewed
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A
Rating: 3 out of 5
I would prefer a sticker representing an old car
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A
Rating: 3 out of 5
promotional item not yet used
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A
Rating: 4 out of 5
A nice goodie that is always useful
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A
Rating: 3 out of 5
So a little more than 48 hours for delivery, merchandise with a crack on the complete distributor at 59.90€ (it happens), and for customer service it deserves 5 stars I sent the photo of the distributor and the guy tells me keep yours for parts and I will send you a complete distributor, this time received in 48 hours honestly top, I recommend without problem.
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Response from vehicules-anciens.fr
We are sorry, we do everything to ensure that packages are sent on time (date on your order confirmation), but we do not control the carriers. It rarely happens that deadlines are not respected. At your service, Best regards, Martin.
A
Rating: 4 out of 5
Thank you and see you soon
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A
Rating: 4 out of 5
thank you it's cool to have gifts keep it up
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A
Rating: 4 out of 5
No issues
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A
Rating: 3 out of 5
Just need to install them
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A
Rating: 4 out of 5
As always, the speed of processing the order and the seriousness are there, unfortunately, the package was damaged during transport, which delayed the delivery by a few days. Fortunately, there was nothing fragile inside. Regarding the merchandise, indeed, the tailgate seal is even harder than I thought...
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A
Rating: 4 out of 5
Fast and efficient.
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A
Rating: 4 out of 5
A lot of purchases but never a discount
Otherwise, very good advice.
Karl
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Otherwise, very good advice.
Karl
A
Rating: 4 out of 5
The order on the site as well as the delivery were well followed, the parts are being assembled and everything seems fine.
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