The store consistently delivers fast, reliable service with rapid delivery times and smooth order processing, ensuring parts arrive promptly and as described. Customers highlight a wide selection of parts, competitive prices, and clear, professional communication from the team, contributing to a straightforward, well-supported purchasing experience. The ordering process is dependable and efficient, with accurate order fulfillment and strong tracking that keeps customers informed. Overall, the experience is marked by quick shipping, helpful assistance, and steady satisfaction across repeat purchases.
Quality product and the right dimensions. However, it is a hard (solid) seal and not hollow like the original.
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Response from vehicules-anciens.fr
Hello Laurent, the original seal is not hollow! It is indeed solid :-) at your service!
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Acheteur Vérifié
Rating: 4 out of 5
Just very disappointed by the size of the Pin-up Castrol sticker.. But if that's all.. You can feel a team of enthusiasts. It's beautiful.
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Response from vehicules-anciens.fr
Hello Vincent, Oh no, I will send you an email to make you forget about this sticker that you imagined to be bigger. But some of our customers have Renault 4s, which are smaller :-)
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Acheteur Vérifié
Rating: 4 out of 5
Only small downside, a burnt bulb on the left side light...
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Response from vehicules-anciens.fr
Hello Seb, oops I will take care of it quickly, I will send you an email about this. Good reassembly
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Acheteur Vérifié
Rating: 4 out of 5
N/A
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Acheteur Vérifié
Rating: 4 out of 5
Good value for money. Left side parking bulb burnt out...
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Acheteur Vérifié
Rating: 4 out of 5
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Acheteur Vérifié
Rating: 4 out of 5
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Acheteur Vérifié
Rating: 4 out of 5
Parts not quite compliant with the description (right lower ball joint does not fit well in its housing and stabilizer bar silent block not the same diameter as announced on the site). Otherwise, customer service is super good and super responsive.
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Response from vehicules-anciens.fr
Hello Julian, thank you for your feedback. I am sending you an email to know the problems encountered, because indeed no, our products are true to the description, we take the greatest care. We will look into all this. Have a nice Sunday.
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Acheteur Vérifié
Rating: 4 out of 5
The telephone reception is very good, we have a contact person very quickly and very friendly; we feel listened to and heard.
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Acheteur Vérifié
Rating: 4 out of 5
thank you for your responsiveness
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Acheteur Vérifié
Rating: 4 out of 5
complete in mechanical parts, less in bodywork, more mechanical advice would be welcome. Keep up your updates, it's really good
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Acheteur Vérifié
Rating: 3 out of 5
The quality of the different products is poor quality, the price-quality ratio is bad.
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Response from vehicules-anciens.fr
I am sorry to read your review, call us to return the parts that do not suit you :-) We do not boast about having incredible handles, it's even in the description, we have a re-manufacturing in progress to have strictly compliant ones, but it's taking time. In the next order, you may not have read, but the seals will not fit with these handles. Call us :)
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Acheteur Vérifié
Rating: 4 out of 5
Nothing to complain about
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Acheteur Vérifié
Rating: 4 out of 5
Good product, conforms to my expectations.
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Acheteur Vérifié
Rating: 4 out of 5
Hello. While I can understand a 50 euro delivery for an oversized item, I do not understand the euros requested for 2 rubber washers??
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Response from vehicules-anciens.fr
Hello, we advise you to make a list to manage your purchases, our Colissimo shipping costs to home being a flat rate of 5€, for any standard package from 1g to 30kg. See you soon, safe travels to you, Martin :-)
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Acheteur Vérifié
Rating: 4 out of 5
Good, parts well packaged, conforming to the original.
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Acheteur Vérifié
Rating: 4 out of 5
Instructions or terms of use to attach to the product
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Acheteur Vérifié
Rating: 3 out of 5
I ordered over 300€ worth of goods, there is no assembly explanation, and on top of that they got the bumper attachment wrong.
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Response from vehicules-anciens.fr
I don't believe I spoke to you on the phone for a request for help or explanations, nor even for the mistake we made, which we would have of course rectified. We'll chalk that up to a lack of maturity and the stress of the trophy :-) safe travels to you and watch your fuel tank :-) :-)
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Acheteur Vérifié
Rating: 4 out of 5
Very good responsiveness from the team. Too bad the shipments are not faster and that many parts are out of stock (but it remains a great site).
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Acheteur Vérifié
Rating: 4 out of 5
Fast delivery. good value for money.
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Acheteur Vérifié
Rating: 4 out of 5
The acquisition of the 4L is recent and the bellows are one of the negative points of the control repair in progress 4L savane from 1989. Regards
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Acheteur Vérifié
Rating: 4 out of 5
very good fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
Very good
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Acheteur Vérifié
Rating: 4 out of 5
Hello, you have quite a few parts, but many are out of stock and some have been for a long time.
The delivery is not extraordinary but better than your competitors.
And the person I spoke to on the customer service phone is very professional.
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Response from vehicules-anciens.fr
Hello Jeff, thank you for your comment. We are a small company that is growing and we have to make choices in investment. Others are registered to explain the assembly (e.g.: Estafette driveshaft, 4-way distributor 4L...) A phone call would have allowed us to explain or unblock an order on a part :-) See you soon, Martin.
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Acheteur Vérifié
Rating: 4 out of 5
Happy New Year to you all.
Regards
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Acheteur Vérifié
Rating: 3 out of 5
Problem with a reference for a boot model, possibly my responsibility (for one too many) the welded spacers of the crossmember are not centered causing a misalignment of the plate. Well, I recommend a boot kit VA36011-1R
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Acheteur Vérifié
Rating: 4 out of 5
Too bad the adjuster is not available with the sniffers
The lower tailgate seal is really not easy to install, as for reassembling the small clips, I haven't managed that yet
Colissimo works much less well than delivery to the pickup point, but that may depend on where you are
Customer service available, thank you.
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Acheteur Vérifié
Rating: 4 out of 5
not easy to reassemble if the hatch is not disassembled. Necessary to tap the corners. Couldn't manage to reassemble the stops; I will probably need to make some additional rasp strokes
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Acheteur Vérifié
Rating: 4 out of 5
Nothing to report
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Acheteur Vérifié
Rating: 4 out of 5
receipt of packages ok, everything is well packaged but no warning like SMS or email before receipt, just the unexpected surprise of the delivery person.
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Acheteur Vérifié
Rating: 4 out of 5
Difficult to do better, you are at the top, keep it up. I order with full confidence. Very reachable and pleasant for advice or others
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Acheteur Vérifié
Rating: 4 out of 5
thank you
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Acheteur Vérifié
Rating: 4 out of 5
order received quickly at the relay point
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Acheteur Vérifié
Rating: 3 out of 5
You offer items for sale that are not available quickly. It's a shame because generally we want our parts for our vehicles quickly. Best regards.
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Response from vehicules-anciens.fr
Mehdi, you confirm an order with a delivery date of 15.01.18, announced on the site and then on your invoice. Indeed, this product is a reproduction of a part that no longer exists, of which we had a pre-series for sale and are now waiting for the complete series. Next time, read carefully before ordering, we have the honesty of transparency. At your service.
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Acheteur Vérifié
Rating: 4 out of 5
Despite a few returned parts, all the others were of very good quality. Customer service is top-notch even when we put their nerves to the test ;) Average package
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Acheteur Vérifié
Rating: 4 out of 5
Delivery too long.
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Response from vehicules-anciens.fr
Hello Christophe, We are sorry, but you indeed chose ECO delivery, which allows for more advantageous rates, but a delivery time of 5/6 working days (mentioned on the site). If it's urgent, next time, choose the carrier. At your service, best regards, Martin.
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Acheteur Vérifié
Rating: 4 out of 5
Goods conform to what I wanted but delivery was quite long
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Acheteur Vérifié
Rating: 3 out of 5
Colissimo does not notify of the package drop-off.
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Acheteur Vérifié
Rating: 4 out of 5
Website by model very precise and very useful
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Acheteur Vérifié
Rating: 4 out of 5
ORDER PROCESSING FAST, DELIVERY VERY FAST
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