Customer reviews of vehicules-anciens.fr

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 5 179 published reviews

Summary of reviews

The store consistently delivers fast, reliable service with rapid delivery times and smooth order processing, ensuring parts arrive promptly and as described. Customers highlight a wide selection of parts, competitive prices, and clear, professional communication from the team, contributing to a straightforward, well-supported purchasing experience. The ordering process is dependable and efficient, with accurate order fulfillment and strong tracking that keeps customers informed. Overall, the experience is marked by quick shipping, helpful assistance, and steady satisfaction across repeat purchases.

Reviews 3 and 4 stars

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Acheteur Vérifié
Rating: 4 out of 5
hello I am very disappointed with the water pump for the Estafette, however the parts for 4L are very good, I am starting a new 4L with a floor to change and everything else of course, so see you soon for a new order, safe travels in 4L
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Acheteur Vérifié
Rating: 4 out of 5
In the very suitable assembly, the tailgate seal is too stiff for my taste
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Acheteur Vérifié
Rating: 4 out of 5
Perfect for the order and delivery, refurbished part of average quality
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Acheteur Vérifié
Rating: 4 out of 5
package delivered only today and 10Km round trip from the planned delivery point
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Acheteur Vérifié
Rating: 4 out of 5
website not always easy to find the right part; had to do a Google search to find it
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Acheteur Vérifié
Rating: 4 out of 5
correct shipment in accordance with the order
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Acheteur Vérifié
Rating: 4 out of 5
Nothing to report
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Acheteur Vérifié
Rating: 4 out of 5
No technical descriptions of the parts.
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Acheteur Vérifié
Rating: 3 out of 5
No communication and a wrong part
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Response from vehicules-anciens.fr
Hello Giel, your message is a bit brief for me to understand. I don't believe I missed one of your messages, but if so, my apologies. See you soon. Martin.
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Acheteur Vérifié
Rating: 4 out of 5
nothing to say about the order, arrived on time.
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Acheteur Vérifié
Rating: 3 out of 5
Expensive delivery but fairly quick shipping. And the customer service, I am still waiting for a response to my email, it has been almost a week.
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Response from vehicules-anciens.fr
Hello Nicolas. Indeed, I am sorry, I completely forgot your email. I will resolve the issue quickly. Thank you for the immediate sanction, it's nice. For shipping costs, we apply the provider's rate, and the speed depends on their organization. Our apologies if that was not enough. Best wishes.
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Acheteur Vérifié
Rating: 4 out of 5
Very good
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Acheteur Vérifié
Rating: 4 out of 5
Customer support easy to contact by phone
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Acheteur Vérifié
Rating: 4 out of 5
Good, however the packaging is not great....
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Acheteur Vérifié
Rating: 4 out of 5
Very good
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Acheteur Vérifié
Rating: 4 out of 5
product corresponds well to the description and fits my vehicle.
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Acheteur Vérifié
Rating: 4 out of 5
Very good
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Acheteur Vérifié
Rating: 4 out of 5
very good
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Acheteur Vérifié
Rating: 4 out of 5
Fast delivery, good quality body parts remanufactured
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Acheteur Vérifié
Rating: 4 out of 5
the package is too often left with the caretaker
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Acheteur Vérifié
Rating: 4 out of 5
Nothing to report
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Acheteur Vérifié
Rating: 4 out of 5
Very satisfied with the service and delivery of the order.
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Acheteur Vérifié
Rating: 4 out of 5
Nothing to report
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Acheteur Vérifié
Rating: 3 out of 5
7 days between shipping and receipt at the destination, with several passes on the same package platform.... could do better.
Nothing to say about the product itself.
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Response from vehicules-anciens.fr
Hello Yves, we are sorry for the postal issues on which we have little ability to act :-) you should have called us. Unfortunately, we won't be able to do much better, as the post is the only provider that still allows us a good overall reliability and an affordable price. We remain at your service, sincerely, Martin.
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Acheteur Vérifié
Rating: 4 out of 5
The Zenith 28 F carburetor kit was perfect.
The fuel filters lack a bit of rigidity and an arrow indicating the mounting direction would have been welcome
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Acheteur Vérifié
Rating: 4 out of 5
The drawing is somewhat misleading, as the rubber consists of two parts and with this order you get the upper part. It would be useful for the drawing to be adapted. The quality of the supplied rubber is very good.
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Acheteur Vérifié
Rating: 4 out of 5
Very good
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Acheteur Vérifié
Rating: 4 out of 5
just the billing for shipping costs that stands out
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Acheteur Vérifié
Rating: 4 out of 5
Top as usual
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Acheteur Vérifié
Rating: 4 out of 5
Hello, good advice, turbo delivery I will soon assemble the parts. Thank you.
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Acheteur Vérifié
Rating: 4 out of 5
The merchandise was out of stock for a long time but I was well informed and delivered quickly as soon as it was available.
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Acheteur Vérifié
Rating: 4 out of 5
The window closures are plastic, it could have been complete, not even the spring provided, nor the very average screws.
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Response from vehicules-anciens.fr
Hello Didier, We are sorry that this product did not bring you full satisfaction! Currently, this product is a supplement as shown in the photo. There is no mention of screws or other fittings. You should have returned it to us. We are working on the fittings for this product, Paris was not built in a day ;-) At your service, Best regards,
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Acheteur Vérifié
Rating: 4 out of 5
Ordered parts of very good quality, careful packaging. Just the delivery a bit slow. Thank you to the whole team.
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Acheteur Vérifié
Rating: 4 out of 5
Conforms to the announcement and the model.
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Acheteur Vérifié
Rating: 4 out of 5
Pedal conforms to the announcement.
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Acheteur Vérifié
Rating: 3 out of 5
Fast delivery, but the package was damaged upon arrival.
One product is missing from the package and there is no order summary.
Very pleasant and accessible phone contact, waiting for the missing part.
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Response from vehicules-anciens.fr
Hello Vincent, we sincerely apologize for this issue with your order. As discussed with you over the phone, we will quickly do what is necessary to get everything back in order. See you soon on the road. At your service, Best regards, Martin.
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Acheteur Vérifié
Rating: 3 out of 5
this order has not been finalized.... it seems to me that it's because the rear bearing washers that are in this order are not available (re-manufacturing) so we will wait...
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Response from vehicules-anciens.fr
Hello :-) we thank you for your feedback. I have the impression that you would have liked to have part of the material earlier. In that case, send me a little email at [email protected] so we can find a solution upon my return from vacation :-) do you receive the ongoing re-manufacturing newsletters? See you very soon
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Acheteur Vérifié
Rating: 3 out of 5
QUALITY OF SOME PARTS VERY LOW.
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Response from vehicules-anciens.fr
Hello Éric, we are sorry that you were not satisfied with some of our products, which we select carefully and test on our own. I will call you shortly to discuss the reasons for this mixed satisfaction in detail. See you soon, best regards, Martin.
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Acheteur Vérifié
Rating: 4 out of 5
CLOSE TO THE ORIGINAL..........
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Acheteur Vérifié
Rating: 4 out of 5
Super thank you ;)
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