The store consistently delivers fast, reliable service with rapid delivery times and smooth order processing, ensuring parts arrive promptly and as described. Customers highlight a wide selection of parts, competitive prices, and clear, professional communication from the team, contributing to a straightforward, well-supported purchasing experience. The ordering process is dependable and efficient, with accurate order fulfillment and strong tracking that keeps customers informed. Overall, the experience is marked by quick shipping, helpful assistance, and steady satisfaction across repeat purchases.
Hello Daniel, we are sorry to read your message. Currently, we are subject to the same rules as you, the carriers dictate their deadlines, and unfortunately, this ends up harming us. I hope you achieve better results in your LLC. Best regards, Martin.
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Acheteur Vérifié
Rating: 3 out of 5
The post had a long delay, but this is in no way the fault of the sender but rather the postal service
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Acheteur Vérifié
Rating: 4 out of 5
to reduce the cost, maybe ask for the return of the old fittings
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Acheteur Vérifié
Rating: 4 out of 5
A bit long by post can't wait to return to St Quentin.....
Thank you
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Acheteur Vérifié
Rating: 4 out of 5
A manual for the supplied parts would be welcome
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Acheteur Vérifié
Rating: 4 out of 5
Good
But sometimes a bit expensive
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Acheteur Vérifié
Rating: 4 out of 5
Nothing to report
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Acheteur Vérifié
Rating: 3 out of 5
I sent an email and never got a response!!, too bad
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Response from vehicules-anciens.fr
Hello Alain, I am sorry! We receive so many emails that we strive to respond to, that an error can happen! Too bad you didn't insist a bit. Have a good day!
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Acheteur Vérifié
Rating: 3 out of 5
No accompanying word, impersonal. The ordered sticker arrived with a central crease, so disappointed with my second order.
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Response from vehicules-anciens.fr
Hello, I don't understand. What accompanying word do you want? For the sticker, send me an email, we will handle the after-sales service, it happens, rarely, but it happens! Have a nice day ;-)
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Acheteur Vérifié
Rating: 4 out of 5
having had a fuel pump problem 4 months after receipt the exchange was done without problems quite rare to be emphasized
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Acheteur Vérifié
Rating: 4 out of 5
identical to the original, to see over time!! but looks great
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Acheteur Vérifié
Rating: 3 out of 5
rudimentary interior protection of the shipment, 2 pieces of cardboard
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Acheteur Vérifié
Rating: 4 out of 5
Delivery and product impeccable
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Acheteur Vérifié
Rating: 4 out of 5
Fast delivery.
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Acheteur Vérifié
Rating: 4 out of 5
ggg.
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Acheteur Vérifié
Rating: 4 out of 5
First direct order successful. The site could be "smoother" in navigation, maybe also have a larger display panorama (4-6-8) for simultaneous displays on the parts for a quicker glance... A true reference for 4L and Estafette parts.
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Acheteur Vérifié
Rating: 4 out of 5
The only downside is perhaps the fact that you can't talk to a person on the phone for a few technical questions.
Otherwise, everything is OK.
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Response from vehicules-anciens.fr
Just call us at 04 65 84 33 06, Bernard! After that, it's true that our phones keep ringing, and while we have two ears, we have only one brain. See you soon!
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Acheteur Vérifié
Rating: 4 out of 5
Very good site, in response to my expectations
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Acheteur Vérifié
Rating: 4 out of 5
Good services
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Acheteur Vérifié
Rating: 4 out of 5
I regret the delivery times, order placed on Sunday online, received on Saturday morning. 3 days in logistics with the carrier.
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Response from vehicules-anciens.fr
I am sorry Claude, even if intuitively we would like to think that the "Covid thing" is behind us, it is still a joyful mess! Our apologies for this slowness, even if we cannot influence the trend, order of 24.06 shipped on 25.06.
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Acheteur Vérifié
Rating: 4 out of 5
The stickers were bent during transport, a simple cardboard reinforcement could have avoided that, it's a shame.
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Response from vehicules-anciens.fr
Hello Xavier, send us an email and we will handle the after-sales service ;-) Have a good week ;-) Martin.
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Acheteur Vérifié
Rating: 3 out of 5
imprecise cuts of the gasket for a stud
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Acheteur Vérifié
Rating: 4 out of 5
Delivery a bit long without tracking but given the current circumstances, a little patience is needed.
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Acheteur Vérifié
Rating: 4 out of 5
already responded regarding the delivery
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Acheteur Vérifié
Rating: 4 out of 5
Hello,
A customer for over 3 years, the service and advice is always great! I was very eager to receive my order as I needed the vehicle to carry out my professional activity and I was directed to the fastest delivery => ordered Friday at 11:30 received Tuesday afternoon.
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Acheteur Vérifié
Rating: 4 out of 5
Hello.
Thank you for sending my order on time, I received it today but just one problem with the packaging, almost nothing was wrapped for example the engine pipe seals from Billancourt are bent :/ ... I think they will still do their job as seals ....
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Response from vehicules-anciens.fr
Oh no, if we made a mistake, send us an email at [email protected] We do not do packaging that would not be compliant with what we would like to receive, but an accident can happen ;-) See you soon, Martin.
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Acheteur Vérifié
Rating: 4 out of 5
Quality products and fast deliveries, I have never dealt with customer service. Some references out of stock. My preferred site for my 4L
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Acheteur Vérifié
Rating: 4 out of 5
delivered on time without problems
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Acheteur Vérifié
Rating: 4 out of 5
Very good
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Acheteur Vérifié
Rating: 3 out of 5
Hello I received the package on time but on one of the 2 lights ordered there is a bracket that was bent and the adjustment screw is missing.
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Response from vehicules-anciens.fr
Hello, in this case, you should immediately send us an email so we can resolve the issue. It can happen that there is a production error or a problem during transport, and we always take care of our customers! I will contact you. See you soon, Martin.
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Acheteur Vérifié
Rating: 4 out of 5
The delivery was much faster than by post, which is very good.
Preparation of the package and very fast delivery given the COVID circumstances. Thank you to the team
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Acheteur Vérifié
Rating: 3 out of 5
The delivery time is not attributable to your company, but the post takes its time, I must say!
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Acheteur Vérifié
Rating: 3 out of 5
Items in stock at the order are out of stock at delivery after paying shipping fees.
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Response from vehicules-anciens.fr
Hello Frederic, indeed there was a missing boot on your order. Stock errors are rare but happen despite a daily inventory on low stocks (< 20 pieces)! Our apologies for this problem. Martin.
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Acheteur Vérifié
Rating: 4 out of 5
I would have liked to receive both bellows
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