Customer reviews of vehicules-anciens.fr

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 5 179 published reviews
5 4 399 85% 4 630 12% 3 85 2% 2 27 1% 1 38 1%

Summary of reviews

The store consistently delivers fast, reliable service with rapid delivery times and smooth order processing, ensuring parts arrive promptly and as described. Customers highlight a wide selection of parts, competitive prices, and clear, professional communication from the team, contributing to a straightforward, well-supported purchasing experience. The ordering process is dependable and efficient, with accurate order fulfillment and strong tracking that keeps customers informed. Overall, the experience is marked by quick shipping, helpful assistance, and steady satisfaction across repeat purchases.

3 star reviews

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Acheteur Vérifié
Rating: 3 out of 5
QUALITY OF SOME PARTS VERY LOW.
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Response from vehicules-anciens.fr
Hello Éric, we are sorry that you were not satisfied with some of our products, which we select carefully and test on our own. I will call you shortly to discuss the reasons for this mixed satisfaction in detail. See you soon, best regards, Martin.
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Acheteur Vérifié
Rating: 3 out of 5
Good but expensive transport
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Response from vehicules-anciens.fr
Hello Yann, I am sorry if the shipping costs for Belgium that the Colissimo service applies do not suit you. I wish you a good reassembly of your parts.
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Acheteur Vérifié
Rating: 3 out of 5
It is regrettable that many of your products are not available and especially that nothing changes over time. I have redirected my orders to other sites several times. It's a shame because your services are impeccable.
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Response from vehicules-anciens.fr
Hello :-) I am sorry, indeed, you are right, we are building our stock in stages. The reproductions are energy and money-consuming, which sometimes forces us to stop certain supplies. But this post is a priority for us to become more and more efficient. At your service. See you soon
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Acheteur Vérifié
Rating: 3 out of 5
I ordered plated screws and a capacitor for a Ducelier distributor for a Renault 4L. The capacitor was defective after half an hour, leading to a 6-hour fault search. Poor quality even though made in France. I ordered an exhaust line still for a 4L TL 83, the tubing after the muffler touches the bodywork, impossible to do otherwise.
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Response from vehicules-anciens.fr
Hello Henri, we are sorry for these inconveniences, but surprised that you did not contact us. Our expertise, especially Anthony's, would have immediately detected the problem and we would have immediately replaced the part for you. The same approach for the exhaust pipe. Count on our expertise :) See you soon :)
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Acheteur Vérifié
Rating: 3 out of 5
2 orders made 2 orders canceled because 3 months without being delivered without really having news. After asking where it was, I was given delivery times of another 2 months...
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Response from vehicules-anciens.fr
Hello Gael, Indeed, we encountered some issues with some re-manufacturing productions. However, we tried to pass on the factory information as soon as we had it, through the newsletter system and the "ongoing re-manufacturing" section on our site. Our apologies for this inconvenience, we will improve this point. Safe travels to you
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