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Rating: 5 out of 5
Perfect advice and offers
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Customer reviews of Vers la Terre
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 1 674 published reviews
Reviews 1, 2, 3, 4 and 5 stars
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Rating: 5 out of 5
I love the principle. The quality of the product is impeccable, and above all, communication via Messenger for small questions is very useful and fast.
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Fast delivery and well-protected worms
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fast, well-packaged shipment
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I always feel welcome at Verslaterre and find answers to my questions.
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Rating: 4 out of 5
Delivery not received at home and not on the day announced but the day before. However, someone was present on the day of delivery -> the deliveryman could have called Ok: Delivery received quickly - fragile products very well packed. - I had to pick up my parcel at the relay point (well organized + luckily it was a light parcel).
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No problem at all.
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high prices
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Stronger packaging
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I liked the speed of shipping, the professionalism of the driver and the quality of the worms. Maybe review the shipping costs when it's a supplement to the order.
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Excellent products produced in France. Very attentive and professional order handling. Bravo!
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Fast and efficient
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Since the purchase of my worm composter there is already ouhhhh....toujours a very good reception
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Rating: 2 out of 5
Lid received broken sent mail on their site and no response to date .too bad otherwise well designed item . I had ordered mats that were added to the inside of the impostor earthworm, I guess that's why the lid broke inside.
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Rating: 4 out of 5
Improve site ergonomics and advice pages
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I recently invested in a CityWorm and I am completely satisfied. What's more, I had a few questions before my purchase, which were efficiently answered by customer service.
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Following a delivery lost by the carrier, I received a second order very quickly and at no extra cost. The first email exchanges were a little tense because both sides didn't understand what was going on. But everything was quickly sorted out. Thank you
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Responsive contact person Products as described
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