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Rating: 5 out of 5
Customer reviews of Vers la Terre
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 1 674 published reviews
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Faster-than-expected shipping and delivery: always a pleasant surprise!
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Good delivery, whole experience off purchase good, thank you
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Top service, fast shipping and quality products. One star less for the amount limit before free shipping, which I find a little high :-)
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Everything is natural, ecological and sustainable or compostable Bravo.
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Very good Delivery in 3 days instead of a week as indicated on the standard delivery conditions (vermicomposter + worms) Product very well packaged Worms arrived with cooling device, with the hot outside temperatures, very useful!
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Everything was impeccable, as it always is, from ordering on the website to receiving the earthworms.
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Healthy worms and top-notch after-sales service
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This review request came too soon. I didn't have time to test the product. Here are the strong points. 1°) shipped very quickly 2°) remarkable packaging with frozen pouch to keep an ideal temperature for the worms. Now I just have to see what it does in my composting worm bin. To be continued...
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The carpets look good but smell very strong
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Fast and accurate delivery. The mats are very good and useful. I can see my worms eating it and getting into it between feeds.
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I particularly appreciated the fast delivery time.
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Impeccable container and content Clear explanations
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Professional and very kind!
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You were able to react quickly to a supply problem by phoning me. I appreciate the gesture. I didn't quite understand the access to Zoom training...
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I live in Switzerland and ordered a vermicomposter in 2021 and my worm colony was decimated after the winter when I put it back outside. To order new worms this year I had to go through the Swiss Vers la Terre website, where prices are over 50% higher. However, there's no structure in Switzerland and the merchandise is shipped from France. My account was debited, the order didn't arrive and after numerous reminders, I should have received it a month later.
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The attentiveness of the people who answer the phone. Their desire to help The little tips they share
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Problem-free delivery, indication of a possible delay due to a large number of orders and a very well-made package with clear explanations.
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Response from Vers la Terre
Hello, thank you for your review, I'll be sure to pass it on to Marine and Véronique in the packaging department :) Fanny for Vers la Terre
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The site is clear and well explained, and the videoconference makes it all even better!
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on time and trouble-free
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Quality product and fast delivery. Satisfied
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I liked the choices, the helpful forum, the prices and the speed of shipping (and the minimalist packaging).
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Always very happy
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