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A
Rating: 5 out of 5
Good product, fast delivery
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Customer reviews of Vers la Terre
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 1 674 published reviews
Reviews 1, 2, 4 and 5 stars
Reset filtersA
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Fine
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A
Rating: 4 out of 5
I received my order after 4 postponements. Worried about finding earthworms in bad condition. But in the end all went well for them.
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Response from Vers la Terre
Hi Claudine, I'm sorry for all the postponements but fortunately everything turned out fine :)
A
Rating: 5 out of 5
The earthworms are great, they're starting to eat my garbage.
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A
Rating: 5 out of 5
Fast delivery, well packaged and standard merchandise.
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A
Rating: 5 out of 5
My daughter is delighted! Delivery tracked in real time. Super-simple assembly.
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A
Rating: 5 out of 5
Negative RAS.
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A
Rating: 5 out of 5
Just a small pin on the bottom tray that was broken when unpacked. Otherwise perfect!
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Response from Vers la Terre
Hello, Have you contacted the after-sales service with a photo to inform them of the breakage? We can only send you the part that broke.
A
Rating: 5 out of 5
perfect
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A
Rating: 5 out of 5
The delivery went well, only the bottom board has two out of 4 pimples broken, but it's holding.
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Response from Vers la Terre
Hello Marianne, don't hesitate to inform the after-sales service with a photo so that we can send you the faulty part.
A
Rating: 5 out of 5
The products seem to be solid, and shipping is fast. Customer service is very responsive in the event of a problem; in my case, the problem was resolved within 24 hours.
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A
Rating: 5 out of 5
The delivery was very fast, and the earthworms arrived barely stressed by the journey (hence a few attempts to escape at first). Now they're eating well and in great shape. The city worm box seems to me to be very well designed.
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A
Rating: 5 out of 5
High-quality worms for reactivating lazy compost.
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A
Rating: 5 out of 5
All right!
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A
Rating: 5 out of 5
Very serious and dedicated team.
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A
Rating: 4 out of 5
I am very satisfied with my worm cafe. Transport and delivery were very complicated.
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A
Rating: 5 out of 5
very fast delivery . the glasses fit well and were and are in perfect condition. Freddy
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A
Rating: 4 out of 5
short
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A
Rating: 4 out of 5
Order of vita plus 2kg minimum On arrival I see that it's in the form of 2x 1kg I would have liked to have been offered 1kg when ordering which would have been more than enough for me (especially as there's a deadline)
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Response from Vers la Terre
There isn't necessarily a deadline, it just needs to be stored properly.
A
Rating: 4 out of 5
The first delivery was not on time, it arrived later. The package didn't look damaged, but one item inside was cracked. However, customer service sent me back the damaged item immediately. Thanks again.
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C
Rating: 5 out of 5
I ordered 3 oyas and they arrived quite quickly and very well packaged. I'm glad to discover the site, because I wanted to buy 100% French oyas, but the artisan's site was out of stock (4 weeks waiting).
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A
Rating: 5 out of 5
short
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A
Rating: 5 out of 5
Perfect
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A
Rating: 4 out of 5
Very good service. Quality products. Customer service very attentive and responsive, even during this 2nd confinement. The delivery men had damaged one of the vermicompost bins. It was quickly replaced by verslaterre. Highly recommend.
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A
Rating: 5 out of 5
Can't wait to harvest my first vermicompost! Thank you verslaterre!
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Super
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A
Rating: 5 out of 5
Quality products delivered on time. Too bad I couldn't track the order or even access the invoice.
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A
Rating: 5 out of 5
Very good!!!
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A
Rating: 5 out of 5
Delivery on time. Pleasant driver. Carton in good condition. Clear installation instructions.
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A
Rating: 5 out of 5
Super happy with my purchase: order received quickly. They were attentive and available to help us. The quality of the vermicomposter is really top notch. In short, nothing to complain about.
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A
Rating: 4 out of 5
Order received without difficulty. The composter is as shown on the website.
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A
Rating: 5 out of 5
Beautiful finish, everything complete.
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A
Rating: 5 out of 5
Impeccable!
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A
Rating: 5 out of 5
Worms delivered quickly, perfectly protected and in full health.
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A
Rating: 5 out of 5
I had already bought the vermicomposter and a starter kit a few years ago and everything had gone well until a move that proved fatal for my earthworm friends. Now that I'm settled in again, I'm delighted to be able to start living together again, with plenty of attention to ensure that everything goes smoothly ;-)
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Nothing to say, easy to install and start up. They're doing well (the worms) and seem very happy. No liquid yet (2 weeks so far).
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A
Rating: 5 out of 5
Top transaction. I phoned customer service before my purchase and received an exceptionally friendly welcome. I was able to decide on the model that best suited my family, and I also received lots of advice on how to set up and use the city worm. I thought delivery would take 3 weeks... the parcel arrived 4 days after ordering. Thank you
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Response from Vers la Terre
Thank you for your confidence :)
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