Customer reviews of Vers la Terre

Very good.

I changed my mind because I finally got an answer for my incomplete order, but it's a shame to have to insist.

Too few worms in the package

Rather long shipping time (over a week) but product conforms to order

Hello Quite disappointed because the bags were open and very dry ... hoping that the glasses will succeed in developing properly. Au plaisir

Site not very clear for the orders, the KIT starting in fact for me meant that one starts thus to have EVERYTHING but it was not the case, moreover the times of preparation of the orders are ultra long and delivery super expensive for not even receiving in 24/48h as written on the site at the time of the order, delivery country selected and the after-sales service is really slow, I get a reply 3 days later when I've managed to manage on my own despite having read and reread the manual. I still don't know when or how I'm supposed to manage the extra bins and the storage plate. I really regret my purchase, especially as these are worms from a species where we don't know how to put ALL our green rubbish, so in the end I still have a green garbage can at home that generates maggots (from fruit flies) because I don't know how to put even the smallest piece of bread in it, all the vegetable waste such as onion skins, etc. will never replace good old garden compost, and worm conditioning sucks, because if I don't cut the plastic into lots of pieces to "rinse" them, I'm throwing lots of worms into the garbage can the plastic bag for packaging the worms breaks the whole image of naturalness, reusability, a box would have been better, so that I could reuse it to harvest the compost afterwards I don't recommend it at all, and I don't intend to sponsor people.

The earthworms were in short supply and very small. I do not recommend this site.

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8-day delay between worm order and receipt, which may have resulted in the low number of worms received. Ordered 250 g of worms. I didn't weigh them, but very few were counted.

Order placed in the first half of April and no news since. Had to jump through hoops to be told they were waiting for a delivery but no further info since .... If customer follow-up improves, I'll change my opinion, but for the moment I think it's generous ... It's understandable if the seller takes the trouble to warn of delays ... But here nothing at all with no delivery date to boot ... Non-existent customer follow-up...

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Hello , I received my order on time , logistically it went well but in my 2 bags of 500 grams , there were maximum 50 earthworms , frankly I bought 2 bags of shavings . A commercial gesture was to be made, but I have not been contacted, nothing. Without repair, I'll look for earthworms in Bourges, which I hear is very good. It's not too late, I'm waiting to be contacted. Yours sincerely Philippe et Corinne Houdré, 44 rue des prés-bas 45110 Châteauneuf Sur Loire. Tel: 0619353838 / 0238589927.

I ordered 250g of composting earthworms from their website. I received a total of 6 earthworms, which I find quite expensive for the price... I asked for a commercial gesture but got no answer. I suspected that I wasn't going to receive the 250g, but to receive 6 ... I give it 2 stars, because the delivery was still quick.

Simple assembly

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problem of freshness at the time of the delivery , the product was replaced , thank you

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I received the complete order and was able to install the composter as proposed. I can't really see the first results, so I'm waiting until the end of February to have a more complete evaluation of the system. It's a shame, though, that the composter can't go on the balcony and has to stay inside the house. All the best.

This is a serious company. The products are of good quality. I would have liked to have received an explanatory booklet. I didn't receive a message about the training course despite my registration. It's a pity, because you need the information before setting up the vermicomposter.

the quality of the products is top-notch!

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Lid arrived broken. Compensated by a credit note

bonjour j'ai du mal a dddemarrer je croyais qu'ils sont tous mort et pis j'ai vu remuer un peu je garde espoir que ca fonctionne

Correct and timely delivery

Set the right glass weight

No response from an active member

500g of worms mailed to you on Tuesday and no news from either you or the carrier until Saturday, when I was reminded that I had a parcel to pick up, but no one had warned me, and I later learned (following a late update of the information on my account) that the parcel had arrived at its destination on Wednesday (the day after it was sent). The bottom line: I've almost no live worms left?

Worm quality

I received a 30 euro package with no visible worms????

Order cancelled due to unforeseen delivery delay. Very good commercial treatment by the team.

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Most of the worms arrived dead I'm very angry

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Friendly team, but not very responsive for tracking the package, no info on its arrival at the parcel point, I waited in vain!

Good, looks like a good quality vermicomposter, easy to assemble. I would have liked the instructions to specify that the worms are a bit disturbed after transport etc., and that they then tend to flee from the composter at night... I found dried worms all over the floor...! I wanted to convince my partner that worm composters were great, and that no, of course there wouldn't be worms all over the garage, ....Hem. Suffice to say, he looked at me sideways ^^'. Fortunately, after two or three days, the little runaways got used to their new home and stopped sneaking around. Phew!