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A
Rating: 5 out of 5
CLEAR
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Customer reviews of Vers la Terre
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 1 674 published reviews
Reviews 1, 2 and 5 stars
Reset filtersA
Rating: 5 out of 5
Very useful help to improve the state of our planet. A well-trained team to support us in our efforts to respect the life that surrounds us. Thank you
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Response from Vers la Terre
Hello, thank you for your kind words which give courage to the whole team :)
A
Rating: 5 out of 5
Very good experience for this first purchase.
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A
Rating: 5 out of 5
Purchase of several oyas for planting. Arrived in good condition, well protected and on schedule.
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A
Rating: 5 out of 5
fast delivery, item conforms to specifications, good explanations on how to get started
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A
Rating: 5 out of 5
Very fast delivery (fortunately given the postage costs) and the item conforms to specifications.
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F
Rating: 5 out of 5
Fast delivery, well-protected worms with a system to keep the bag moist and cool. Very easy to assemble. Happy with my purchase
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
super
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P
Rating: 5 out of 5
I received the oyas, which were perfectly packaged (a challenge given their fragility), and quickly.
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Delivery a little long, but successful contact with the company for clarification of the deadline. Solid but environmentally friendly packaging. Good coordination with delivery lady.
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A
Rating: 5 out of 5
Top!
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A
Rating: 5 out of 5
I'm looking for information on using vermicompost, but I can't find all the answers on your site.
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Response from Vers la Terre
Hello, I'll send you an email at [email protected] to see what information you're missing :) Fanny
A
Rating: 5 out of 5
First order on the site and I am very satisfied with the items purchased. It was very well packaged and arrived in a very reasonable time. I recommend the site.
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A
Rating: 5 out of 5
void
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A
Rating: 5 out of 5
Fast, accurate delivery
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A
Rating: 5 out of 5
Not having any friends with composters I can't recommend to those friends or colleagues.
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Thanks for the help and for the forum...serene vermicomposting :)
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A
Rating: 5 out of 5
Very satisfied with the products. Fast delivery. Would recommend.
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A
Rating: 5 out of 5
I already have a trained City. This one is for my grandson.
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A
Rating: 5 out of 5
the worms are a bit small
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Response from Vers la Terre
Hello, don't hesitate to contact us at [email protected] to find out more :)
A
Rating: 5 out of 5
Very good service
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A
Rating: 2 out of 5
The delivery of my order was delayed by a week. I don't know if the worm package was replaced or not in the meantime, but there weren't many live worms when the package arrived.
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Response from Vers la Terre
Hello, given your comment I think you have not received our apology email indicating the delay in the departure of your order... Did you receive our little gift to apologize for the delay? If you have any problems with your order, please contact us at [email protected]
A
Rating: 5 out of 5
Very good for the mats! On the other hand, although the tote bag is really fun, I hadn't asked for one. We're overwhelmed by all the tote bags out there, when the whole point is to stop having too many bags ;) Since you're offering it, why not ask your customers to take it or not :)
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A
Rating: 5 out of 5
Very attentive when contacted by phone for practical questions. Procedure sent within a quarter of an hour.
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F
Rating: 5 out of 5
Everything went very smoothly, from ordering on the website to receiving my Combi planter. It's easy to assemble and seems quite sturdy. Customer service, whom I contacted about an oversight in my order, is very pleasant and accommodating. You can go with confidence, they're top notch!
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A
Rating: 5 out of 5
Very good and very responsive!
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A
Rating: 5 out of 5
everything is perfect
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A
Rating: 5 out of 5
Very good! Package in perfect condition and the worms were well chilled!
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A
Rating: 5 out of 5
quick and easy delivery. thank you!
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A
Rating: 5 out of 5
PERFECT!!!
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A
Rating: 5 out of 5
Top
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A
Rating: 1 out of 5
Never any shipping info after one month still nothing received It's disappointing
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Response from Vers la Terre
Hello, I understand your disappointment but unfortunately the problem is with the transport company. I sent you an e-mail again this morning to give you an update on the delivery, did you receive it? I'm always available by phone or e-mail at [email protected]
A
Rating: 5 out of 5
Fast, reliable, good product
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A
Rating: 5 out of 5
Arrived on time. Thank you so much!
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A
Rating: 5 out of 5
After having been trained in vermicomposting by Thierry, I have been able to experiment with the CityWorms for a few weeks now, which I received 2 days after my order: everyone is doing wonderfully!
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A
Rating: 5 out of 5
Very good.
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A
Rating: 5 out of 5
quality products, fast delivery and excellent response to questions.
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