Customer reviews of Vers la Terre

Very good communication and the order arrived quickly.

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Warm and professional telephone reception Delivery information ok

Hello very good product the quality is there and very fast delivery.

the quality of the products is top-notch!

Perfect service. Good advice

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The quality of the vermicomposter is great. The only drawback is that the feet tend to come apart when you handle it.

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The advice, the speed, the tips I am delighted with my purchase!

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Clearly laid-out store with information available. Fast and well done shipping.

Quick to order, quick to receive and well packaged... What more could you ask for?

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Easy to order, delivery costs too high

Fast, efficient service. Good value for money

Perfect delivery and quality!

Lid arrived broken. Compensated by a credit note

not a lot of earthworms on it, but I hope it will be ok.

Orders delivered very quickly. Product as described and very easy to install.

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Order processed and delivered quickly

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bonjour j'ai du mal a dddemarrer je croyais qu'ils sont tous mort et pis j'ai vu remuer un peu je garde espoir que ca fonctionne

Correct and timely delivery

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Easy ordering, reliable delivery information

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My initial order for free training was not taken into account. When I placed my 2nd order, it could not be found and I had to provide the invoice. The e-mail exchange was laborious and cost me precious time to manage the vermicomposter in the best possible conditions. What's more, in the 250g bag of worms I received, there were only about twenty of them, the rest of the volume being the "substrate" that surrounded them. As a result, no matter how hard these discreet helpers try, they are unable to transform the peelings I place in their bin, albeit in minute quantities, due to their insufficient numbers. My order arrived relatively promptly, but I found the parcel behind the (open) gate of my terrace, without having been informed of its arrival, even though I was at home and my very visible doorbell was working. On the other hand, I appreciated the various instructions on your site on how to use the vermicomposter. They are very useful for beginners (which I am), even if they are incomplete. Hence the great usefulness of the training, which is welcome and, what's more, offered. Thank you for this initiative. I'd like to point out that once I'd made contact with Océane, your trainer, I got answers to my most pressing questions, while waiting for the training. I thank her for her availability and the pertinence of her answers.

The vermicomposter is easy to use, and the customer service team is always on hand to answer questions at the start-up and even afterwards. I can't recommend it highly enough.

Delivery ok good packaging serious product

Product quality Website efficiency

just as I expected. Thank you

The products are of excellent quality. Delivery is fast and impeccable. The little worms I bought from VERS la TERRE a few years ago, along with my vermicomposter, are still in great shape. I continue to buy from them without any problems: mattresses and granules for my worms, oyas, etc... I've never been disappointed.

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Rapidite

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