English 
Français 
Deutsch 
A
Rating: 5 out of 5
Customer reviews of Vers la Terre
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 1 674 published reviews
Reviews 1, 3, 4 and 5 stars
Reset filtersA
Rating: 5 out of 5
-
Translated reviews
A
Rating: 5 out of 5
A
Rating: 5 out of 5
A
Rating: 5 out of 5
-
Translated reviews
A
Rating: 5 out of 5
A
Rating: 4 out of 5
A
Rating: 4 out of 5
-
Translated reviews
A
Rating: 4 out of 5
A
Rating: 5 out of 5
Impeccable container and content Clear explanations
Translated reviews
A
Rating: 5 out of 5
A
Rating: 5 out of 5
-
Translated reviews
A
Rating: 5 out of 5
A
Rating: 5 out of 5
Professional and very kind!
Translated reviews
A
Rating: 5 out of 5
A
Rating: 5 out of 5
-
Translated reviews
A
Rating: 5 out of 5
A
Rating: 4 out of 5
You were able to react quickly to a supply problem by phoning me. I appreciate the gesture. I didn't quite understand the access to Zoom training...
Translated reviews
A
Rating: 1 out of 5
I live in Switzerland and ordered a vermicomposter in 2021 and my worm colony was decimated after the winter when I put it back outside. To order new worms this year I had to go through the Swiss Vers la Terre website, where prices are over 50% higher. However, there's no structure in Switzerland and the merchandise is shipped from France. My account was debited, the order didn't arrive and after numerous reminders, I should have received it a month later.
Translated reviews
A
Rating: 5 out of 5
The attentiveness of the people who answer the phone. Their desire to help The little tips they share
Translated reviews
A
Rating: 5 out of 5
A
Rating: 5 out of 5
-
Translated reviews
A
Rating: 5 out of 5
A
Rating: 5 out of 5
A
Rating: 5 out of 5
-
Translated reviews
A
Rating: 5 out of 5
A
Rating: 5 out of 5
Problem-free delivery, indication of a possible delay due to a large number of orders and a very well-made package with clear explanations.
Translated reviews
Response from Vers la Terre
Hello, thank you for your review, I'll be sure to pass it on to Marine and Véronique in the packaging department :) Fanny for Vers la Terre
A
Rating: 5 out of 5
The site is clear and well explained, and the videoconference makes it all even better!
Translated reviews
A
Rating: 5 out of 5
A
Rating: 5 out of 5
-
Translated reviews
A
Rating: 5 out of 5
A
Rating: 3 out of 5
Package arrived in VERY poor condition!
Translated reviews
Response from Vers la Terre
Hello, were the contents of the package correct? Please do not hesitate to contact me at [email protected] :) Fanny for after-sales service
A
Rating: 5 out of 5
on time and trouble-free
Translated reviews
A
Rating: 5 out of 5
Quality product and fast delivery. Satisfied
Translated reviews
A
Rating: 5 out of 5
I liked the choices, the helpful forum, the prices and the speed of shipping (and the minimalist packaging).
Translated reviews
A
Rating: 5 out of 5
Always very happy
Translated reviews
A
Rating: 5 out of 5
First of all, an introduction to city worms by Océane. Then, the answers to my questions. Now entering its 3rd week, it seemed to me at first that there were very few worms. Finally, I decided to add more worms and now, when I lift the mattress, I can see them alive and well. As for delivery, I received it very quickly.
Translated reviews
A
Rating: 4 out of 5
Appreciated the live video yesterday and the amount of information passed on to optimize one's vermicomposter. Oceane is very comfortable with the subject and has a dynamic Facebook page.
Translated reviews
Response from Vers la Terre
Hi, thanks for your feedback, I'll pass it on to Océane :) Fanny for Vers la Terre
A
Rating: 5 out of 5
A
Rating: 5 out of 5
-
Translated reviews
A
Rating: 5 out of 5
A
Rating: 3 out of 5
Hello, the order tracking info is missing, so we have no idea where it is' Apart from that, the delivery is as ordered.
Translated reviews
A
Rating: 5 out of 5
A fine French company, alive and in harmony with the earth
Translated reviews
Response from Vers la Terre
Hello, thank you for your review, I'll pass it on to the whole team :) :) Fanny for Vers La Terre
A
Rating: 5 out of 5
Hello, the delivery was perfect and on time. There was just one thing missing from the parcel and the after-sales service was quick to repair the gluing error.
Translated reviews
A
Rating: 5 out of 5
Speed
Translated reviews
A
Rating: 5 out of 5
A
Rating: 5 out of 5
-
Translated reviews
A
Rating: 5 out of 5
A
Rating: 4 out of 5
A little difficult to obtain a change of delivery date by e-mail, but delivery made and secure.
Translated reviews
A
Rating: 5 out of 5
A
Rating: 5 out of 5
-
Translated reviews
A
Rating: 5 out of 5
A
Rating: 5 out of 5
Everything you offer on the site: suitable even if you live in the city on the 7th floor! That's great! The speed of dispatch and the packaging of the products .... match your ideas. Well done (and thanks for my earthworms, they love it!).
Translated reviews
A
Rating: 5 out of 5
Fast delivery.
Translated reviews
A
Rating: 5 out of 5
A
Rating: 5 out of 5
-
Translated reviews
A
Rating: 5 out of 5
A
Rating: 5 out of 5
A
Rating: 5 out of 5
-
Translated reviews
A
Rating: 5 out of 5
A
Rating: 5 out of 5
A
Rating: 5 out of 5
-
Translated reviews
A
Rating: 5 out of 5
A
Rating: 5 out of 5
A
Rating: 5 out of 5
-
Translated reviews
A
Rating: 5 out of 5
A
Rating: 1 out of 5
in the purchase process indicated on the site, it was said that vers la terre would contact me to inform me of the delivery I was not contacted, the delivery was scheduled without notifying me on Thursday, then shifted to Friday ... all in a week of heat wave. I don't know if half the worms didn't die of exposure.
Translated reviews
Response from Vers la Terre
Hello, while tracking your package I see that 3 messages were sent to you, did you not get them? Maybe in spam? I'm available by phone to help you 04 67 31 75 23 Fanny for Vers La Terre after-sales service
A
Rating: 5 out of 5
A
Rating: 5 out of 5
-
Translated reviews
A
Rating: 5 out of 5
A
Rating: 5 out of 5
Perfect and delivered on time
Translated reviews
A
Rating: 5 out of 5
A
Rating: 5 out of 5
-
Translated reviews
A
Rating: 5 out of 5
Account suspended
This trust certificate is no longer available.