for the second time, the delivery of the worms went wrong. The first time, the shipper had nothing to do with it, but this time, instead of the 500 grams of worms I ordered, I received 6, not 600 grams, but 6 worms. This is my last order on this site.
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Response from Vers la Terre
Hello Thierry, Thank you for your review, once again I'm sorry that we couldn't find an arrangement for your delivery.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 24/06/2021
Fast, accurate delivery
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/06/2021
Not having any friends with composters I can't recommend to those friends or colleagues.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 07/06/2021
Perfect
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 03/06/2021
Thanks for the help and for the forum...serene vermicomposting :)
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 17/06/2021
Very satisfied with the products. Fast delivery. Would recommend.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 17/06/2021
I already have a trained City. This one is for my grandson.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/06/2021
the worms are a bit small
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Response from Vers la Terre
Hello, don't hesitate to contact us at [email protected] to find out more :)
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 13/06/2021
Very good service
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 13/06/2021
Very good for the mats! On the other hand, although the tote bag is really fun, I hadn't asked for one. We're overwhelmed by all the tote bags out there, when the whole point is to stop having too many bags ;) Since you're offering it, why not ask your customers to take it or not :)
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 12/06/2021
Very attentive when contacted by phone for practical questions. Procedure sent within a quarter of an hour.
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Fabienne B.
Rating: 5 out of 5
following a purchase from 11/06/2021
Everything went very smoothly, from ordering on the website to receiving my Combi planter. It's easy to assemble and seems quite sturdy. Customer service, whom I contacted about an oversight in my order, is very pleasant and accommodating. You can go with confidence, they're top notch!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 10/06/2021
Very good and very responsive!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 09/06/2021
everything is perfect
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/06/2021
Very good! Package in perfect condition and the worms were well chilled!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 05/06/2021
quick and easy delivery. thank you!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/06/2021
PERFECT!!!
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Fatiha P.
Rating: 3 out of 5
following a purchase from 30/05/2021
A little disappointed because we didn't get a message from the carrier to let us know about the delivery to the relay and the package had arrived 4 days ago! The carrier should have sent us a message.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 03/06/2021
Top
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 03/06/2021
Never any shipping info after one month still nothing received It's disappointing
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Response from Vers la Terre
Hello, I understand your disappointment but unfortunately the problem is with the transport company. I sent you an e-mail again this morning to give you an update on the delivery, did you receive it? I'm always available by phone or e-mail at [email protected]
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 03/06/2021
Fast, reliable, good product
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 03/06/2021
Arrived on time. Thank you so much!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 02/06/2021
After having been trained in vermicomposting by Thierry, I have been able to experiment with the CityWorms for a few weeks now, which I received 2 days after my order: everyone is doing wonderfully!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 01/06/2021
Very good.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 31/05/2021
quality products, fast delivery and excellent response to questions.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/05/2021
thank you
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/05/2021
Order in conformity
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/05/2021
satisfactory discovery
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 24/05/2021
Because of the heat, the greens had died. The Vers La Terre company sent me some, on a simple e-mail request. With many others, it would have been a struggle.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 19/05/2021
I can't wait for the earthworms to do their job. All is well.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/05/2021
It's very interesting to know how the earthworms are prepared for shipment, and it's really fun to follow their progress over the previous week.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/05/2021
Open and attentive customer service, thank you!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 22/05/2021
Simply perfect
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 22/05/2021
Ras
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 19/05/2021
Perfect delivery, healthy worms. The round starter pack is perfect for my eco worm vermicomposter. Delighted with my purchase!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 18/05/2021
all good
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 17/05/2021
very powerful vermicompost tea!! very good product : )
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 18/05/2021
super! order received very quickly
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 16/05/2021
No problem, the worms are very happy!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 16/05/2021
Great as described
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