Customer reviews of Vers la Terre

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 1 674 published reviews
5 1 381 82% 4 179 11% 3 57 3% 2 23 1% 1 34 2%

Reviews 1, 3 and 5 stars

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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 15/05/2021
Very good
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 13/05/2021
High shipping costs compared to other mail-order sites.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 13/05/2021
Too bad it's not home delivered... otherwise I recommend.excellent product.
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Response from Vers la Terre
Hello, did you have a problem placing your order? Normally you always have the choice of home delivery or parcel delivery. If you have any problems, please contact us at [email protected].
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 11/05/2021
Very good
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 09/05/2021
Nothing to say!
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 10/05/2021
I can't evaluate a product I haven't received... and no reply to my email reporting this problem...
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Response from Vers la Terre
Hello, I'm sorry but we don't have any trace of your e-mail. What e-mail address did you use to contact us? My colleague Lucile informs me that she spoke to you on the phone to solve your problem, but if by any chance you still have a problem, don't hesitate to come back to us at [email protected] :)
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/04/2021
Very professional
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/04/2021
Hello, I am satisfied for the moment but I have a doubt about the true capacity of the vermicomposter for a family of 4-6 people as indicated on the ad. I'm already on the 2 nd tray and I have the impression that I'll soon have filled all three trays without the glasses having processed all the compost I give them. Is this normal?
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Response from Vers la Terre
Hello, it's true that for 4 to 6 people, if you're a vegetarian eater, you'll probably need to add 1 or 2 work trays. Don't hesitate to contact me via [email protected] to discuss :)
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 03/04/2021
Nothing to add
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 27/04/2021
I received my second order. This is the site I trust the most.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/04/2021
Nothing to report, delivery as planned of a package with additional hemp mats for the coming months, our earthworms are in great shape!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/04/2021
very well
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 25/04/2021
Super packed
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 25/04/2021
A great idea to actively participate in the well-being of the earth. Product as described.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 25/04/2021
Nothing to say. Product conforms and delivery followed.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/04/2021
A little long for the delivery, for the rest everything is perfect.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 22/04/2021
perfect thank you
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 20/04/2021
Really happy with the product! Easy to use. Top delivery!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 19/04/2021
CLEAR
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 20/04/2021
very good, order conforms
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 17/04/2021
Correct packaging, fast and reliable delivery, nothing to say except thank you!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 13/04/2021
top
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/04/2021
Delivery time a little longer due to an error by the carrier (delivery in Luxembourg instead of Belgium) apart from that nothing to report, worm composter arrived without any problems or breakages.... store to recommend 100%.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/04/2021
Great product! Bought mostly for educational purposes at home. Kids love it and I find it neat just hope the worms will be happy in their new home. We have not had to use customer service which means I we got top service!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 12/04/2021
Everything went well and the little earthworms are in great shape.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 13/04/2021
very good reception of my little earth companions who have acclimatized very well in my home and in their new environment.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 11/04/2021
Fast, efficient, with good products
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 12/04/2021
The product conforms, but the description of operation explained on the doc differs from the explanation on the site, it is even the opposite. On the site it says that the worms rise as they go along, but on the doc it's the other way round; so that leaves some question marks. So I'll make up my own mind in the long term.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 10/04/2021
Perfect Just saying, the follow-up could use a little work.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/04/2021
We didn't know about worm composters - very good experience, ethical and environmental approach thought through to the end on the part of the company, and everything is going very well on our side so far, with our new companions :)
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 07/04/2021
Impeccable
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/04/2021
Excellent lombri-composter. Everything works perfectly
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 07/04/2021
Perfect, very pleasant contact
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/04/2021
Fast and well packed! Good products
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Thomas P.
Rating: 5 out of 5
following a purchase from 05/04/2021
Very good
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 05/04/2021
Shipment took longer than expected, everything else was fine
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Response from Vers la Terre
Hello, it's true that sometimes our little friends are capricious and force us to extend our delivery times... But we work every day to improve our performance! :)
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 01/04/2021
Fast delivery. Easy to assemble, I'm now waiting for the compost to be made...
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 31/03/2021
Delivery is scheduled with the customer, which is very convenient. The worms arrived in great shape.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 02/04/2021
my little worms are very greedy and I'm delighted.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 30/03/2021
Good site with possible contact to answer your questions.
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