Customer reviews of Vers la Terre

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 1 674 published reviews
5 1 381 82% 4 179 11% 3 57 3% 2 23 1% 1 34 2%

Reviews 1, 3 and 5 stars

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A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/12/2020
Complete satisfaction with product, price, payment and delivery terms
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A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 03/12/2020
The equipment was not very good. Customer service very good
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F
Francis W.
Rating: 5 out of 5
following a purchase from 09/12/2020
Perfect!
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A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 10/12/2020
The product is as described. Very good value for money. Highly recommend.
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A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 07/12/2020
Very efficient service. Answered my questions appropriately.
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A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 09/12/2020
Very good advice.
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A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 08/12/2020
the oya delivered has paint defects on all sides. it's outrageous to sell a product with so many smudges on the motifs. it looks like the varnish was applied before the motifs were dry. It looks like the varnish was applied before the paint on the motifs was dry. handmade and artisanal doesn't mean sloppy, especially at that price! a little ashamed to have offered such a poorly made item.
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Response from Vers la Terre
I'm sorry you're disappointed with this oyas, it's the first time we've had such negative feedback. You should have contacted us so that we could offer you an exchange or an appropriate solution.
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 07/12/2020
top
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A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/12/2020
Very easy to assemble, quick and easy to set up with the all-inclusive package. Scheduled delivery and attentive customer service. Everything is well thought out. I recommend Verslaterre without hesitation!
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M
MONA T.
Rating: 5 out of 5
following a purchase from 02/12/2020
Very satisfied, I've been a customer since 2015.
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A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/12/2020
A fragile label is missing from the package, for the sake of the worms and the equipment.
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A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/12/2020
Very good
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A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 05/12/2020
Very good.
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A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 03/12/2020
A small snag broke the product's bell during transport. I sent a photo and in return I received a new bell. It's really great. Thank you Customer Service
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A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 05/12/2020
Very good product. Excellent after-sales service.
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A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/12/2020
Nothing to complain about, the little earthworms seem to find their environment just right for them.
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Tony D.
Rating: 5 out of 5
following a purchase from 01/12/2020
Fast and efficient, good material
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A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 01/12/2020
Order delivered quickly and the products are perfect
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A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 01/12/2020
Top delivery + product, great telephone contact.
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A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 30/11/2020
I made a mistake when ordering and received an immediate response by email to change it. And on delivery, everything was perfect.
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A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 25/11/2020
It's too early to really appreciate the results, but I already had a vermicomposter many years ago and it's true that on the practical and aesthetic side, there have been real improvements.
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A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 30/11/2020
Very good
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A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/11/2020
Second order placed on this site: RAS. Easy contact with the Vers la terre team and products delivered without a hitch!
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A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 28/11/2020
Bjr. It seems to me that the quantity of worms is a little too limited. Otherwise the rest is ok. Best regards Rémi arena
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Response from Vers la Terre
Hello Rémi, I'll contact you by mail :)
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 27/11/2020
Product, advice and perfect delivery
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A
Acheteur vérifié
Rating: 1 out of 5
following a purchase from 26/11/2020
the 14 kg parcel that was supposed to be delivered near my home was delivered to the other end of Paris. I couldn't pick it up because of the volume! I request a refund
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Response from Vers la Terre
I'm really sorry about this, I saw with my colleague a new planter is leaving today for delivery to your home directly. I hope the delivery goes better.
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/11/2020
Everything was perfect, thank you :)
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A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 13/11/2020
The worms are beautiful and well packaged. Thank you.
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A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/11/2020
Thank you
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A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/11/2020
the vermicomposter is easy to assemble, everything is very well explained and delivery was quick (despite the confinement). i'm very happy with it!
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A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 25/11/2020
Listening when you call, sound advice, availability C is reassuring when in doubt about how to care for our eiseinias.
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A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 25/11/2020
Fast, compliant delivery, great products and helpful customer service.
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A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 25/11/2020
TOP!
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A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 25/11/2020
Always at the top! Good products, well packaged, thank you.
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A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 25/11/2020
Products well packaged, fast shipping. Very good
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A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 25/11/2020
Still perfect after my second order. I recommend it
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A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 25/11/2020
Product received on time and as promised.
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A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 25/11/2020
The worms were in great shape and the vermicomposter was very easy to assemble.
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A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 24/11/2020
Arrived on time, impeccable service.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/11/2020
Perfect order!
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