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Rating: 5 out of 5
I always feel welcome at Verslaterre and find answers to my questions.
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Customer reviews of Vers la Terre
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 1 674 published reviews
Reviews 1, 4 and 5 stars
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Rating: 4 out of 5
Delivery not received at home and not on the day announced but the day before. However, someone was present on the day of delivery -> the deliveryman could have called Ok: Delivery received quickly - fragile products very well packed. - I had to pick up my parcel at the relay point (well organized + luckily it was a light parcel).
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No problem at all.
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Stronger packaging
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I liked the speed of shipping, the professionalism of the driver and the quality of the worms. Maybe review the shipping costs when it's a supplement to the order.
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Excellent products produced in France. Very attentive and professional order handling. Bravo!
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Fast and efficient
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Since the purchase of my worm composter there is already ouhhhh....toujours a very good reception
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Improve site ergonomics and advice pages
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Rating: 5 out of 5
I recently invested in a CityWorm and I am completely satisfied. What's more, I had a few questions before my purchase, which were efficiently answered by customer service.
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Following a delivery lost by the carrier, I received a second order very quickly and at no extra cost. The first email exchanges were a little tense because both sides didn't understand what was going on. But everything was quickly sorted out. Thank you
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Responsive contact person Products as described
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It took a little over two weeks, (as expected), but all was well.
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Rating: 4 out of 5
the shipment was perfect but I received no instructions on how to keep these worms healthy. For the moment, I'm using all the kitchen waste and dead leaves, stirring the whole thing up from time to time.
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