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Rating: 5 out of 5
I love the worm café and the composting webinar.
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Customer reviews of Vers la Terre
Trust Attestation
9,4
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Overall rating: 9,4 out of 10
Based on 1 674 published reviews
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Quality product and fast delivery
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I am very satisfied! Ordered on a Saturday and delivered the following Tuesday, very high quality kit! And the little worms arrived in great shape, ready to join their new habitat! I recommend VersLaTerre.com. Sincerely, Théo B.
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Response from Vers la Terre
Hello, thank you for your opinion and your photo! Just be careful that your worm compost bin doesn't dry out too much next to the radiator :) Fanny for Vers la Terre after-sales service
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Interesting products and easy shopping. But shipping costs too high
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Products meet my expectations and are good value for money (worm composting mat). But shipping costs make small orders expensive.
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it's imperative to add some protection around the bag of worms, as it's a small cardboard box that's quite light, and given the delicacy of the multiple manipulators, secure the inside well with little Styrofoam things that still allow aeration, otherwise I couldn't get it back right away, it held very well, I gave it to them to eat, they're voracious; don't forget to water them lightly when you open it, then when it's completely dark and you're ready to eat!
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Rating: 4 out of 5
Excellent quality worms and substrate! However, I have one big problem with the delivery of the parcel, which was delivered to my neighbor's house without my knowledge. I also didn't know that the parcel had been dispatched, so I couldn't "watch out" for it. What's more, it was delivered in poor condition. But my babies are fine <3
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Response from Vers la Terre
Hello, thank you for your feedback and the photos I will be able to forward this to my sales representative at the carrier for action! Fanny for Vers La Terre
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The products, the speed of shipping. Only downside: the price of shipping.
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Fast, useful and very clear instructions
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Very fast delivery and correct order. City Worms is great!
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fast shipment, well packed and complete
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Compliant shipment to produce vermicompost for our community garden
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The free training course is a great way to get started!
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The advice generously given over the phone. The installation was very simple and well documented in the little booklet supplied with the vermicomposter. The pleasure of knowing that I'll soon have a good natural fertilizer. And also the impatient wait to see the first drops of "worm tea" fall. In short, an almost childlike joy.
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Availability, authenticity, very human contact.
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A typing error on my part in the delivery address meant that the parcel had to go back to square one, and it was graciously returned. Thank you so much!
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Satisfied with the product itself, and with the information provided for immediate start-up. On the other hand, I feel that there's a lack of information on how the first weeks/first months will unfold. There are many Youtube videos on this subject, but there's also a lot of conflicting information in the various videos, and the only information passed on by verslaterre is "don't want to go too fast" or "don't spoil the worms too much", which isn't very helpful. Even on the forum, it's not very explicit. What does "too much" mean? While the verslaterre teams must have accumulated an enormous amount of knowledge on the subject, it's a real shame not to pass this on to the people who buy the product, through a video for example. At the moment, 3 weeks after installing the vermicomposter, I feel as if I've got off on the wrong foot, and I'm in the process of starting all over again by following a home-made tutorial I found on youtube, but still with major doubts.
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Response from Vers la Terre
Hello, don't forget that we're available by e-mail, [email protected], or by phone, and that we also offer free training in worm composting: https://verslaterre.com/produit/formation-zoom/ Fanny for Vers La Terre's after-sales service.
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I am satisfied with the product. After 1 day, the worms were fine
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Ordered on 30/12/21 and delivered by relay on 05/01/22. I didn't feel that there were many worms in the bags of soil, but there certainly were.
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Easy contact with the team, the worm composter was as described and the delivery was very fast! I'm delighted with my new little residents :-)
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