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Rating: 5 out of 5
Careful delivery, very useful products.
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Customer reviews of Vers la Terre
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 1 674 published reviews
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Speed of delivery. But above all, the spirit of the site and the values it represents.
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easy telephone contact, appropriate responses, prompt and careful dispatch: in short, total satisfaction.
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Earthworms :-)
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Product quality. Top-notch after-sales service following a problem with one of the bins.
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Rating: 1 out of 5
I only received one of the two orders... and since then no news!
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Response from Vers la Terre
Hello, have you contacted our after-sales service? Could you send me an e-mail with your order number on [email protected] to do some research :) And Happy New Year, Fanny for after-sales service
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Rating: 5 out of 5
Good presentation Thanks for the presentation on how to deal with worms, and for Océane's availability.
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Rating: 5 out of 5
On-time delivery and quality products. I recommend this site!
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Rating: 4 out of 5
Answering the e-mails we send you (questions about commissioning) would be appreciated.
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Rating: 5 out of 5
Very good quality worm bin, fast delivery. The worms are doing very well. However, for a family of 3 that eats a lot of fresh vegetables and fruit, the city worms quickly became too small and we had to buy an extra tier, which makes us wonder if we need one more. So consider your consumption carefully before buying.
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responsiveness and order tracking, satisfactory packaging, fast delivery (48h)
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I like the concept, the simplicity of use. Now I hope my glasses will start working. Thanks again.
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Rating: 4 out of 5
A little extra would be to let us know when the parcel has been sent so that we can pick it up at the relay point.
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The responsiveness of the people I spoke to when I had a question. Package arrived on time, well packed!
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Competence, availability, friendliness.
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Well presented, simple and effective. Impeccable.
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Fast shipping. The exchange on zoom, the quality of their products.
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Sound advice. Friendly, relaxed exchanges
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very professional delivery
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Fast and efficient shipping. Friendly customer service. My only criticism is that they should make the tracking number directly visible in the orders placed.
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Rating: 5 out of 5
special mention to Océane (for the video training) and her mother (seen this morning), always on hand to answer questions
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Response from Vers la Terre
Hello, thank you for your review, I'll pass the message on to them :) Fanny
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Quality of exchanges, products, everything was perfect. Thank you
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