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A
Rating: 4 out of 5
At the top!
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Customer reviews of Vers la Terre
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 1 674 published reviews
Reviews 1, 4 and 5 stars
Reset filtersJ
Rating: 5 out of 5
Shipping procedure respected. Pocket of worms alive on arrival.
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A
Rating: 5 out of 5
Great!
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A
Rating: 5 out of 5
The worms are doing very well.
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A
Rating: 5 out of 5
Highly recommended. They are very professional
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A
Rating: 5 out of 5
Nothing to complain about, fast delivery, goods as described and responsive, competent customer service.
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Cityworm with a practical, attractive design. Fast delivery and customer service available, attentive and very good advice. I'd recommend it to anyone!
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R
Rating: 5 out of 5
the merchandise is very good the worms are alive and the delivery was very fast, I am happy to have bought from you.
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A
Rating: 5 out of 5
Very satisfied with the service
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A
Rating: 5 out of 5
I use it more as a maternity wardrobe than as a humidification mat.
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A
Rating: 5 out of 5
Very serious, a pleasure to work with!
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A
Rating: 5 out of 5
Great!
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A
Rating: 5 out of 5
Perfect... Neatly packaged by professionals and enthusiasts.
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Response from Vers la Terre
Thank you for your confidence and your compliments :)
A
Rating: 4 out of 5
Fine
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A
Rating: 5 out of 5
Very happy with my purchase. The product is not over-packaged, which is a sensible approach. I will repeat the experience.
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A
Rating: 5 out of 5
I love the concept!!!! Super simple and practical and even the purchase is eco-responsible.
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A
Rating: 5 out of 5
Good product, fast delivery
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Fine
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A
Rating: 4 out of 5
I received my order after 4 postponements. Worried about finding earthworms in bad condition. But in the end all went well for them.
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Response from Vers la Terre
Hi Claudine, I'm sorry for all the postponements but fortunately everything turned out fine :)
A
Rating: 5 out of 5
The earthworms are great, they're starting to eat my garbage.
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A
Rating: 5 out of 5
Fast delivery, well packaged and standard merchandise.
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A
Rating: 5 out of 5
My daughter is delighted! Delivery tracked in real time. Super-simple assembly.
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A
Rating: 5 out of 5
Negative RAS.
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A
Rating: 5 out of 5
Just a small pin on the bottom tray that was broken when unpacked. Otherwise perfect!
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Response from Vers la Terre
Hello, Have you contacted the after-sales service with a photo to inform them of the breakage? We can only send you the part that broke.
A
Rating: 5 out of 5
perfect
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A
Rating: 5 out of 5
The delivery went well, only the bottom board has two out of 4 pimples broken, but it's holding.
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Response from Vers la Terre
Hello Marianne, don't hesitate to inform the after-sales service with a photo so that we can send you the faulty part.
A
Rating: 5 out of 5
The products seem to be solid, and shipping is fast. Customer service is very responsive in the event of a problem; in my case, the problem was resolved within 24 hours.
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A
Rating: 5 out of 5
The delivery was very fast, and the earthworms arrived barely stressed by the journey (hence a few attempts to escape at first). Now they're eating well and in great shape. The city worm box seems to me to be very well designed.
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A
Rating: 5 out of 5
High-quality worms for reactivating lazy compost.
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A
Rating: 5 out of 5
All right!
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A
Rating: 5 out of 5
Very serious and dedicated team.
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A
Rating: 4 out of 5
I am very satisfied with my worm cafe. Transport and delivery were very complicated.
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A
Rating: 5 out of 5
very fast delivery . the glasses fit well and were and are in perfect condition. Freddy
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A
Rating: 4 out of 5
short
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A
Rating: 4 out of 5
Order of vita plus 2kg minimum On arrival I see that it's in the form of 2x 1kg I would have liked to have been offered 1kg when ordering which would have been more than enough for me (especially as there's a deadline)
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Response from Vers la Terre
There isn't necessarily a deadline, it just needs to be stored properly.
A
Rating: 4 out of 5
The first delivery was not on time, it arrived later. The package didn't look damaged, but one item inside was cracked. However, customer service sent me back the damaged item immediately. Thanks again.
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C
Rating: 5 out of 5
I ordered 3 oyas and they arrived quite quickly and very well packaged. I'm glad to discover the site, because I wanted to buy 100% French oyas, but the artisan's site was out of stock (4 weeks waiting).
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A
Rating: 5 out of 5
short
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