Customer reviews of Vers la Terre

Product delivered in obviously too fragile cardboard as it arrived torn..

The bag of worms arrived open in the packaging, which was not the case the first time. Fortunately, I didn't lose too many worms in the process.

The worms died three days after being placed in the composter. So I have no more worms and no working composter either.

Too few worms in the package

Site not very clear for the orders, the KIT starting in fact for me meant that one starts thus to have EVERYTHING but it was not the case, moreover the times of preparation of the orders are ultra long and delivery super expensive for not even receiving in 24/48h as written on the site at the time of the order, delivery country selected and the after-sales service is really slow, I get a reply 3 days later when I've managed to manage on my own despite having read and reread the manual. I still don't know when or how I'm supposed to manage the extra bins and the storage plate. I really regret my purchase, especially as these are worms from a species where we don't know how to put ALL our green rubbish, so in the end I still have a green garbage can at home that generates maggots (from fruit flies) because I don't know how to put even the smallest piece of bread in it, all the vegetable waste such as onion skins, etc. will never replace good old garden compost, and worm conditioning sucks, because if I don't cut the plastic into lots of pieces to "rinse" them, I'm throwing lots of worms into the garbage can the plastic bag for packaging the worms breaks the whole image of naturalness, reusability, a box would have been better, so that I could reuse it to harvest the compost afterwards I don't recommend it at all, and I don't intend to sponsor people.

The earthworms were in short supply and very small. I do not recommend this site.

8-day delay between worm order and receipt, which may have resulted in the low number of worms received. Ordered 250 g of worms. I didn't weigh them, but very few were counted.

Order placed in the first half of April and no news since. Had to jump through hoops to be told they were waiting for a delivery but no further info since .... If customer follow-up improves, I'll change my opinion, but for the moment I think it's generous ... It's understandable if the seller takes the trouble to warn of delays ... But here nothing at all with no delivery date to boot ... Non-existent customer follow-up...

Hello , I received my order on time , logistically it went well but in my 2 bags of 500 grams , there were maximum 50 earthworms , frankly I bought 2 bags of shavings . A commercial gesture was to be made, but I have not been contacted, nothing. Without repair, I'll look for earthworms in Bourges, which I hear is very good. It's not too late, I'm waiting to be contacted. Yours sincerely Philippe et Corinne Houdré, 44 rue des prés-bas 45110 Châteauneuf Sur Loire. Tel: 0619353838 / 0238589927.

I ordered 250g of composting earthworms from their website. I received a total of 6 earthworms, which I find quite expensive for the price... I asked for a commercial gesture but got no answer. I suspected that I wasn't going to receive the 250g, but to receive 6 ... I give it 2 stars, because the delivery was still quick.

Set the right glass weight

No response from an active member

500g of worms mailed to you on Tuesday and no news from either you or the carrier until Saturday, when I was reminded that I had a parcel to pick up, but no one had warned me, and I later learned (following a late update of the information on my account) that the parcel had arrived at its destination on Wednesday (the day after it was sent). The bottom line: I've almost no live worms left?

Hello I ordered worms in early November, I sent you an email to have news on my order to date no response

Lid received broken sent mail on their site and no response to date .too bad otherwise well designed item . I had ordered mats that were added to the inside of the impostor earthworm, I guess that's why the lid broke inside.

Compared with the last orders, the delivery contained very few worms, but mostly tiny ones. The last orders had large green ones and small ones. It was a mixture. This time it was all tiny worms, so small I thought there weren't any. But when I put on my glasses I saw a few. Really disappointed with this order.

I placed an order with you on February 1st and it wasn't until February 26th that I was able to pick up my worms... Fortunately, in the meantime, I received a new delivery because if I had picked up my first order, which arrived after 15 days, I don't think the worms would have been in good shape. I made 5 phone calls all the same and once I was told "yes, we'll send them out on Monday" but unfortunately the person didn't send out the order and without my phone call the worms wouldn't have left your premises. Anyway, I finally received my worms and started my vermicompost. It's a pity that we have to order worms from you because there are no other "sellers".

Sell a pack with 5 banks and not 2, that would avoid recommending 3 banks. Or strongly recommend it on your site.

I placed an order on December 10th. To this day, I still haven't received anything. I sent an email 2 days ago to find out more and I haven't heard anything back Dominique Le Calvez

The worms were dead

The delivery of my order was delayed by a week. I don't know if the worm package was replaced or not in the meantime, but there weren't many live worms when the package arrived.

The website said I'd be called before shipment, which wasn't the case, and the relay point mentioned at the time of purchase wasn't the right one, which caused several days' delay, even though we're talking about live goods... It wouldn't be so bad if it wasn't the second time this had happened to me, in 2 different cities.

dreadful delivery requiring at least 10 confirmation emails for THEIR change of delivery day. As it's for French friends, I'm sorry but it's prohibitive. They were stuck at home for 2 whole days! Impossible to repeat.