8-day delay between worm order and receipt, which may have resulted in the low number of worms received. Ordered 250 g of worms. I didn't weigh them, but very few were counted.
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Rating: 3 out of 5
By our no information about order processing. No parcel tracking. I had to call again to be kept informed. I also asked for a training video on how to start up the vermicomposter and was told there was none. This smacks of "training" to sell products rather than to inform customers. Processing this order does not commit me to returning to the site. It's up to you
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Rating: 5 out of 5
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Rating: 5 out of 5
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Rating: 5 out of 5
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Rating: 5 out of 5
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Rating: 5 out of 5
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Rating: 5 out of 5
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Rating: 2 out of 5
Order placed in the first half of April and no news since. Had to jump through hoops to be told they were waiting for a delivery but no further info since .... If customer follow-up improves, I'll change my opinion, but for the moment I think it's generous ... It's understandable if the seller takes the trouble to warn of delays ... But here nothing at all with no delivery date to boot ... Non-existent customer follow-up...
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Rating: 5 out of 5
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Rating: 5 out of 5
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Rating: 5 out of 5
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Rating: 3 out of 5
They're out of stock on their flagship product, the City Worms worm composter. In itself, this isn't a problem. It would just be nice to warn the customer who, after a month, is fed up and picks up the phone. The explanation is given, no worries for me, but it's a shame not to know how to warn.
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Rating: 5 out of 5
Responsiveness and product quality Commitment and ethics The best thing you can do: keep up the good work and never give up My wholehearted support
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 5 out of 5
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Rating: 5 out of 5
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Rating: 5 out of 5
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Rating: 5 out of 5
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Rating: 5 out of 5
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Rating: 5 out of 5
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Rating: 2 out of 5
Hello , I received my order on time , logistically it went well but in my 2 bags of 500 grams , there were maximum 50 earthworms , frankly I bought 2 bags of shavings . A commercial gesture was to be made, but I have not been contacted, nothing. Without repair, I'll look for earthworms in Bourges, which I hear is very good. It's not too late, I'm waiting to be contacted. Yours sincerely Philippe et Corinne Houdré, 44 rue des prés-bas 45110 Châteauneuf Sur Loire. Tel: 0619353838 / 0238589927.
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Rating: 5 out of 5
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Rating: 5 out of 5
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Rating: 5 out of 5
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Rating: 2 out of 5
I ordered 250g of composting earthworms from their website. I received a total of 6 earthworms, which I find quite expensive for the price... I asked for a commercial gesture but got no answer. I suspected that I wasn't going to receive the 250g, but to receive 6 ... I give it 2 stars, because the delivery was still quick.
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Rating: 5 out of 5
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Rating: 5 out of 5
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Rating: 5 out of 5
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Rating: 4 out of 5
Simple assembly
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Rating: 5 out of 5
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Rating: 5 out of 5
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Rating: 5 out of 5
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Rating: 5 out of 5
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Rating: 5 out of 5
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Rating: 5 out of 5
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Rating: 5 out of 5
I'm still delighted with my composter, which I've now had for over 10 years and which still works great. I love worms, I love the way they work, their products and their availability. My compost model is no longer made, so I'm even more attached to it. Everyone should have a worm compost...and there's one thing I still can't understand: some people's disgust with earthworms....they just don't get it.....
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 5 out of 5
Good products, fair prices and fast delivery.
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 5 out of 5
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Rating: 5 out of 5
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Rating: 5 out of 5
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Rating: 5 out of 5
Well-designed parcel sent on time And the fertilizers are very effective Perfect!
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Rating: 4 out of 5
problem of freshness at the time of the delivery , the product was replaced , thank you
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 5 out of 5
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Rating: 5 out of 5
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Rating: 5 out of 5
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Rating: 5 out of 5
Fast, compliant delivery, no problems at all
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Rating: 5 out of 5
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Rating: 5 out of 5
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Rating: 5 out of 5
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Rating: 5 out of 5
Perfect, reliable site and fast delivery
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Rating: 5 out of 5
Very fast delivery
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Rating: 5 out of 5
I like the completely recyclable packaging you use in your shipments, and the delivery of the package of worms was quick...
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Rating: 5 out of 5
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Rating: 5 out of 5
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Rating: 5 out of 5
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Rating: 5 out of 5
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Rating: 5 out of 5
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Rating: 5 out of 5
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Rating: 5 out of 5
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Rating: 5 out of 5
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Rating: 5 out of 5
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Rating: 5 out of 5
I've been looking for a worm compost bin to put on our terrace, and now I've got one with the City Worms! Quick delivery, easy assembly with instructions. The earthworms tried to escape a little at first, but the situation has now stabilized. Now we just have to wait for them to do their job!
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Rating: 5 out of 5
Good experience and impeccable customer service.
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Rating: 5 out of 5
Super worms
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 5 out of 5
Very user-friendly site. Clear, authentic product presentation. Very useful demo and/or explanatory videos. Thank you for your confidence in me????
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