500g of worms mailed to you on Tuesday and no news from either you or the carrier until Saturday, when I was reminded that I had a parcel to pick up, but no one had warned me, and I later learned (following a late update of the information on my account) that the parcel had arrived at its destination on Wednesday (the day after it was sent). The bottom line: I've almost no live worms left?
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Rating: 4 out of 5
Worm quality
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Rating: 5 out of 5
shipping quality and respect for the parcel
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Rating: 5 out of 5
The site is clear, well supplied and the purchase went smoothly. The prices are reasonable and the products met my expectations.
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Rating: 5 out of 5
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Rating: 5 out of 5
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Rating: 5 out of 5
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Rating: 5 out of 5
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Rating: 5 out of 5
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Rating: 5 out of 5
What I particularly liked was: Product Quality: The vermicomposter is well designed, sturdy, and seems to be made of quality materials. This gives me confidence in its durability. Ease of Use: The instructions were clear, and I found it easy to set up and start composting my organic waste. Efficiency: I was impressed by how quickly the worms began to break down the waste, producing nutrient-rich compost for my plants. Customer Service: I also had a positive experience with Vers la Terre's customer service, which was responsive and helpful when I had questions. In terms of what could be improved, perhaps you could consider offering additional resources or user guides, including how to maximize the efficiency of the vermicomposter and best composting practices. This could be helpful for people new to composting. Overall, I am very pleased with my purchase and thank you for your excellent product and service. Best regards
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Rating: 5 out of 5
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Rating: 5 out of 5
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Rating: 5 out of 5
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Rating: 4 out of 5
Order cancelled due to unforeseen delivery delay. Very good commercial treatment by the team.
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 5 out of 5
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Rating: 5 out of 5
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Rating: 3 out of 5
In fact, very few worms are supplied
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Rating: 5 out of 5
Always ready to listen if you have a question.
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Rating: 5 out of 5
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Rating: 5 out of 5
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Rating: 5 out of 5
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Rating: 5 out of 5
Fast delivery and good quality felt discs, I'll install them later.
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Rating: 5 out of 5
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Rating: 5 out of 5
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Rating: 5 out of 5
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Rating: 5 out of 5
The suggestion of a zoom meeting to explain everything is really nice, as is the starter kit with the earthworms, which have become accustomed to their new environment.
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Rating: 5 out of 5
Great product. Delivery on time, product well packaged and compliant.
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Rating: 5 out of 5
Fast delivery! Everything is perfect!
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Rating: 3 out of 5
I found that there was a lot of litter but few worms. These were very much alive but small in size.
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Rating: 5 out of 5
but despite these precautions, some of the worms still suffered from the trip. Avoid ordering them in the middle of summer! I should have thought of that.
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Rating: 5 out of 5
Delivery on time and on schedule. Easy to assemble, looking forward to the results in a few weeks.
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Rating: 5 out of 5
Mattresses that worms love...sold at a very affordable price, so why deprive them???
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Rating: 5 out of 5
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Rating: 5 out of 5
I love you!
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Rating: 5 out of 5
Fast shipping and delivery, careful packaging of the City Worms vermicomposter and, above all, the worms (ordered as extras) that survived the journey! Installation of the vermicomposter is straightforward, and the booklet supplied explains how to get it up and running. The unit does take up quite a bit of space (you have to plan for that) but after a week, you can't even see it anymore :)
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Rating: 5 out of 5
Fast and accurate delivery, very happy with the vermicomposter!
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Rating: 5 out of 5
Quick and simple answers to my questions about vermicomposting. Fast delivery.
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Rating: 5 out of 5
After receiving worms tired by the journey, "worms on earth" ensured and sent back a new team in great shape! Very responsive team. Thank you
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Rating: 5 out of 5
Clear website. Very friendly and efficient telephone support. Very interesting process but a little sensitive...requires a little experience.
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Rating: 5 out of 5
superb experience with my vermicomposter, extremely fast delivery with DPD, the little ice cubes for the worms, easy assembly. Everything in place for 2 weeks, and it's working wonderfully. Honestly, maximum satisfaction.
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Rating: 5 out of 5
I had a delivery problem due to an error on my part, and Vers la Terre was very efficient in helping me fix my mistake. Very good customer service. Perfect delivery!
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Rating: 5 out of 5
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Rating: 5 out of 5
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Rating: 5 out of 5
I've been ordering for myself as a gift for almost 10 years. Always satisfied.
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Rating: 5 out of 5
Fast shipping. Quality products. Good advice.
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Rating: 5 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 3 out of 5
When I received my vermicomposter, there were no worms. Perhaps they died on the way to Switzerland? To avoid this risk again, I bought worms in Switzerland and had them delivered within 24 hours: they were all very much alive!
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Rating: 5 out of 5
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Rating: 5 out of 5
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Rating: 5 out of 5
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