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Rating: 5 out of 5
On-time delivery and quality products. I recommend this site!
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Customer reviews of Vers la Terre
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 1 674 published reviews
Reviews 2, 3, 4 and 5 stars
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Rating: 4 out of 5
Answering the e-mails we send you (questions about commissioning) would be appreciated.
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Rating: 5 out of 5
Very good quality worm bin, fast delivery. The worms are doing very well. However, for a family of 3 that eats a lot of fresh vegetables and fruit, the city worms quickly became too small and we had to buy an extra tier, which makes us wonder if we need one more. So consider your consumption carefully before buying.
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Rating: 5 out of 5
responsiveness and order tracking, satisfactory packaging, fast delivery (48h)
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Rating: 5 out of 5
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Rating: 5 out of 5
I like the concept, the simplicity of use. Now I hope my glasses will start working. Thanks again.
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Rating: 4 out of 5
A little extra would be to let us know when the parcel has been sent so that we can pick it up at the relay point.
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Rating: 5 out of 5
The responsiveness of the people I spoke to when I had a question. Package arrived on time, well packed!
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Rating: 5 out of 5
Competence, availability, friendliness.
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Rating: 5 out of 5
Well presented, simple and effective. Impeccable.
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Rating: 5 out of 5
Fast shipping. The exchange on zoom, the quality of their products.
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Rating: 5 out of 5
Sound advice. Friendly, relaxed exchanges
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Rating: 3 out of 5
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Rating: 5 out of 5
very professional delivery
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Rating: 5 out of 5
Fast and efficient shipping. Friendly customer service. My only criticism is that they should make the tracking number directly visible in the orders placed.
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Rating: 5 out of 5
special mention to Océane (for the video training) and her mother (seen this morning), always on hand to answer questions
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Response from Vers la Terre
Hello, thank you for your review, I'll pass the message on to them :) Fanny
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Rating: 4 out of 5
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Rating: 5 out of 5
Quality of exchanges, products, everything was perfect. Thank you
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Rating: 3 out of 5
The instruction flyer didn't correspond to the contents of my box: it mentioned a coconut fibre to be moistened, but there wasn't any. n addition, the explanations weren't very clear and precise: the steps weren't numbered and the layout on the paper was confusing.
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Rating: 5 out of 5
The secure packaging, the speed, the advice on the site, the earthworms which seem very friendly (and greedy!!).
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Rating: 5 out of 5
Deadlines met and very good after-sales service on the phone.
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Rating: 5 out of 5
Order confirmed and fast.
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Rating: 3 out of 5
My parcel was exactly what I'd ordered, but I was extremely disappointed to see polyester "stuff" to "wedge" the compacto and the mats for the earthworms. What a shame!
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Response from Vers la Terre
Hello, Thank you for your feedback, these are the last bags of polyester dunnage particles, (normally) we switched to compostable corn dunnage particles :) but our supplier ran out on our last order and we had to fall back on this...
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