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Rating: 5 out of 5
Customer reviews of Vers la Terre
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 1 674 published reviews
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The products, the speed of shipping. Only downside: the price of shipping.
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Fast, useful and very clear instructions
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Very fast delivery and correct order. City Worms is great!
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Sell a pack with 5 banks and not 2, that would avoid recommending 3 banks. Or strongly recommend it on your site.
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Response from Vers la Terre
Hello, we've tried to vary our offer as much as possible to suit all households while respecting the optimal operation of the City Worms. That's why we don't offer a pack with 5 trays, which is the maximum capacity of the system. We prefer to direct you towards a larger model, like the Worm café, to guarantee the best operation :) We are available by phone or e-mail to discuss your needs with you. Fanny for customer service
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Compliant shipment to produce vermicompost for our community garden
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The free training course is a great way to get started!
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The advice generously given over the phone. The installation was very simple and well documented in the little booklet supplied with the vermicomposter. The pleasure of knowing that I'll soon have a good natural fertilizer. And also the impatient wait to see the first drops of "worm tea" fall. In short, an almost childlike joy.
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Availability, authenticity, very human contact.
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A typing error on my part in the delivery address meant that the parcel had to go back to square one, and it was graciously returned. Thank you so much!
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I am satisfied with the product. After 1 day, the worms were fine
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Easy contact with the team, the worm composter was as described and the delivery was very fast! I'm delighted with my new little residents :-)
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Careful delivery, very useful products.
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I placed an order on December 10th. To this day, I still haven't received anything. I sent an email 2 days ago to find out more and I haven't heard anything back Dominique Le Calvez
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Response from Vers la Terre
Hello, I'm sorry but I couldn't find your e-mail, to which address did you send it? However, I was able to find your order and it's leaving today! A delay of a few cents had put it aside... Fanny for customer service
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Speed of delivery. But above all, the spirit of the site and the values it represents.
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easy telephone contact, appropriate responses, prompt and careful dispatch: in short, total satisfaction.
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Earthworms :-)
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Product quality. Top-notch after-sales service following a problem with one of the bins.
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Good presentation Thanks for the presentation on how to deal with worms, and for Océane's availability.
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On-time delivery and quality products. I recommend this site!
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Very good quality worm bin, fast delivery. The worms are doing very well. However, for a family of 3 that eats a lot of fresh vegetables and fruit, the city worms quickly became too small and we had to buy an extra tier, which makes us wonder if we need one more. So consider your consumption carefully before buying.
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responsiveness and order tracking, satisfactory packaging, fast delivery (48h)
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