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Rating: 5 out of 5
Customer reviews of Vers la Terre
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 1 674 published reviews
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Stronger packaging
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I liked the speed of shipping, the professionalism of the driver and the quality of the worms. Maybe review the shipping costs when it's a supplement to the order.
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Excellent products produced in France. Very attentive and professional order handling. Bravo!
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Fast and efficient
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Since the purchase of my worm composter there is already ouhhhh....toujours a very good reception
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Lid received broken sent mail on their site and no response to date .too bad otherwise well designed item . I had ordered mats that were added to the inside of the impostor earthworm, I guess that's why the lid broke inside.
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Improve site ergonomics and advice pages
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I recently invested in a CityWorm and I am completely satisfied. What's more, I had a few questions before my purchase, which were efficiently answered by customer service.
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Following a delivery lost by the carrier, I received a second order very quickly and at no extra cost. The first email exchanges were a little tense because both sides didn't understand what was going on. But everything was quickly sorted out. Thank you
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Responsive contact person Products as described
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It took a little over two weeks, (as expected), but all was well.
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the shipment was perfect but I received no instructions on how to keep these worms healthy. For the moment, I'm using all the kitchen waste and dead leaves, stirring the whole thing up from time to time.
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Compared with the last orders, the delivery contained very few worms, but mostly tiny ones. The last orders had large green ones and small ones. It was a mixture. This time it was all tiny worms, so small I thought there weren't any. But when I put on my glasses I saw a few. Really disappointed with this order.
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I didn't know about this at all. I discovered it while poking around on the internet. I think it's great, except that when I ordered there were very few worms, but that's okay. the service is top-notch and very friendly. we wait with joy for these little worms to work. this little city worms is very good. it's a two-in-one potting soil and vermicompost, plus it doesn't smell. I recommend it.
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No problem. Product conforms and fast delivery
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