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Rating: 5 out of 5
Customer reviews of Vers la Terre
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 1 674 published reviews
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Product description in line with my expectations. Fast delivery, solid packaging. Proposal to send to a relay.
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Your good ideas, the speed of shipment and the good workmanship of the equipment.
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Fast, efficient order tracking
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Great service and thanks to Océane for all her good advice!
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Great product. Fully recommend.
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Maybe more trays
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Thank you for the fast delivery.
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Welcome, service, deadlines, everything went very well.
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The vermicomposter is perfect, well designed, the wheels work well, and the bottom shelf is very practical. A little more detail on the process after start-up would have been welcome (do you have to moisten the compost, stir it, etc.).
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Response from Vers la Terre
Hello, thank you for your feedback! Don't forget that we also offer a free video to answer all your questions. Fanny for Vers La Terre
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In addition to the impeccable delivery of my "worm kit", the video training was really useful. I particularly appreciated Océane's personalized follow-up when I had a scare with my vermicomposter. A real plus service!
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Response from Vers la Terre
Hello, thank you very much for your feedback, which I'll be sure to pass on to Océane! :) Fanny for Vers La Terre Customer Service
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The vermicomposting training is great, thanks Océane. Perhaps a small beginner's booklet to be supplied with the vermicomposter would be nice. With the basic methodology, what not to do, diagnoses and remedies ... in the form of small summaries. A small booklet is quicker to consult than a website...especially for old people or those who are averse to the net. Thanks for everything.
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Océane is a great teacher and answered all our questions. I received all the documents. A big THANK YOU.
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Fast delivery, in good condition
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Océane was perfect. The welcome, the presentation, the explanations and answers to questions. I'm now reassured and ready to get down to business. I'll be ordering in the next few days. Many thanks to you
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very simple site. good products. I recommend it.
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Super service, responsive and efficient. I was even able to change my order the next day by phone. Superb, I highly recommend it.
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