Customer reviews of Vers la Terre

A

Acheteur vérifié

Rating: 4 out of 5

Published on 23/02/2022 à 10h33

Excellent quality worms and substrate! However, I have one big problem with the delivery of the parcel, which was delivered to my neighbor's house without my knowledge. I also didn't know that the parcel had been dispatched, so I couldn't "watch out" for it. What's more, it was delivered in poor condition. But my babies are fine <3

Translated reviews

Response from Vers la Terre Published on 28/02/2022

Hello, thank you for your feedback and the photos I will be able to forward this to my sales representative at the carrier for action! Fanny for Vers La Terre

A

Acheteur vérifié

Rating: 5 out of 5

Published on 22/02/2022 à 07h04

Translated reviews

A

Acheteur vérifié

Rating: 5 out of 5

Published on 22/02/2022 à 07h04

-

Translated reviews

A

Acheteur vérifié

Rating: 5 out of 5

Published on 22/02/2022 à 07h04

Translated reviews

A

Acheteur vérifié

Rating: 5 out of 5

Published on 21/02/2022 à 19h09

Translated reviews

A

Acheteur vérifié

Rating: 5 out of 5

Published on 21/02/2022 à 19h09

-

Translated reviews

A

Acheteur vérifié

Rating: 5 out of 5

Published on 21/02/2022 à 19h09

Translated reviews

A

Acheteur vérifié

Rating: 4 out of 5

Published on 20/02/2022 à 01h02

Translated reviews

A

Acheteur vérifié

Rating: 4 out of 5

Published on 20/02/2022 à 01h02

-

Translated reviews

A

Acheteur vérifié

Rating: 4 out of 5

Published on 20/02/2022 à 01h02

Translated reviews

A

Acheteur vérifié

Rating: 5 out of 5

Published on 19/02/2022 à 13h02

Translated reviews

A

Acheteur vérifié

Rating: 5 out of 5

Published on 19/02/2022 à 13h02

-

Translated reviews

A

Acheteur vérifié

Rating: 5 out of 5

Published on 19/02/2022 à 13h02

Translated reviews

A

Acheteur vérifié

Rating: 5 out of 5

Published on 17/02/2022 à 13h33

The products, the speed of shipping. Only downside: the price of shipping.

Translated reviews

A

Acheteur vérifié

Rating: 5 out of 5

Published on 17/02/2022 à 11h57

Fast, useful and very clear instructions

Translated reviews

A

Acheteur vérifié

Rating: 5 out of 5

Published on 15/02/2022 à 14h59

Very fast delivery and correct order. City Worms is great!

Translated reviews

A

Acheteur vérifié

Rating: 2 out of 5

Published on 15/02/2022 à 11h38

Sell a pack with 5 banks and not 2, that would avoid recommending 3 banks. Or strongly recommend it on your site.

Translated reviews

Response from Vers la Terre Published on 17/02/2022

Hello, we've tried to vary our offer as much as possible to suit all households while respecting the optimal operation of the City Worms. That's why we don't offer a pack with 5 trays, which is the maximum capacity of the system. We prefer to direct you towards a larger model, like the Worm café, to guarantee the best operation :) We are available by phone or e-mail to discuss your needs with you. Fanny for customer service

A

Acheteur vérifié

Rating: 5 out of 5

Published on 15/02/2022 à 10h41

Translated reviews

A

Acheteur vérifié

Rating: 5 out of 5

Published on 15/02/2022 à 10h41

-

Translated reviews

A

Acheteur vérifié

Rating: 5 out of 5

Published on 15/02/2022 à 10h41

Translated reviews

A

Acheteur vérifié

Rating: 4 out of 5

Published on 14/02/2022 à 09h51

Translated reviews

A

Acheteur vérifié

Rating: 4 out of 5

Published on 14/02/2022 à 09h51

-

Translated reviews

A

Acheteur vérifié

Rating: 4 out of 5

Published on 14/02/2022 à 09h51

Translated reviews

A

Acheteur vérifié

Rating: 5 out of 5

Published on 05/02/2022 à 17h47

Translated reviews

A

Acheteur vérifié

Rating: 5 out of 5

Published on 05/02/2022 à 17h47

-

Translated reviews

A

Acheteur vérifié

Rating: 5 out of 5

Published on 05/02/2022 à 17h47

Translated reviews

A

Acheteur vérifié

Rating: 4 out of 5

Published on 05/02/2022 à 11h37

fast shipment, well packed and complete

Translated reviews

A

Acheteur vérifié

Rating: 5 out of 5

Published on 31/01/2022 à 16h02

Compliant shipment to produce vermicompost for our community garden

Translated reviews

A

Acheteur vérifié

Rating: 5 out of 5

Published on 31/01/2022 à 09h59

The free training course is a great way to get started!

Translated reviews

A

Acheteur vérifié

Rating: 5 out of 5

Published on 30/01/2022 à 15h41

Translated reviews

A

Acheteur vérifié

Rating: 5 out of 5

Published on 30/01/2022 à 15h41

-

Translated reviews

A

Acheteur vérifié

Rating: 5 out of 5

Published on 30/01/2022 à 15h41

Translated reviews

A

Acheteur vérifié

Rating: 5 out of 5

Published on 29/01/2022 à 12h37

The advice generously given over the phone. The installation was very simple and well documented in the little booklet supplied with the vermicomposter. The pleasure of knowing that I'll soon have a good natural fertilizer. And also the impatient wait to see the first drops of "worm tea" fall. In short, an almost childlike joy.

Translated reviews

A

Acheteur vérifié

Rating: 5 out of 5

Published on 28/01/2022 à 09h57

Translated reviews

A

Acheteur vérifié

Rating: 5 out of 5

Published on 28/01/2022 à 09h57

-

Translated reviews

A

Acheteur vérifié

Rating: 5 out of 5

Published on 28/01/2022 à 09h57

Translated reviews

A

Acheteur vérifié

Rating: 5 out of 5

Published on 28/01/2022 à 09h07

Availability, authenticity, very human contact.

Translated reviews

A

Acheteur vérifié

Rating: 5 out of 5

Published on 27/01/2022 à 12h10

Translated reviews

A

Acheteur vérifié

Rating: 5 out of 5

Published on 27/01/2022 à 12h10

-

Translated reviews

A

Acheteur vérifié

Rating: 5 out of 5

Published on 27/01/2022 à 12h10

Translated reviews

A

Acheteur vérifié

Rating: 5 out of 5

Published on 26/01/2022 à 17h28

A typing error on my part in the delivery address meant that the parcel had to go back to square one, and it was graciously returned. Thank you so much!

Translated reviews

A

Acheteur vérifié

Rating: 5 out of 5

Published on 26/01/2022 à 11h10

Translated reviews

A

Acheteur vérifié

Rating: 5 out of 5

Published on 26/01/2022 à 11h10

-

Translated reviews

A

Acheteur vérifié

Rating: 5 out of 5

Published on 26/01/2022 à 11h10

Translated reviews

A

Acheteur vérifié

Rating: 5 out of 5

Published on 26/01/2022 à 09h57

Translated reviews

A

Acheteur vérifié

Rating: 5 out of 5

Published on 26/01/2022 à 09h57

-

Translated reviews

A

Acheteur vérifié

Rating: 5 out of 5

Published on 26/01/2022 à 09h57

Translated reviews

A

Acheteur vérifié

Rating: 4 out of 5

Published on 26/01/2022 à 09h36

Satisfied with the product itself, and with the information provided for immediate start-up. On the other hand, I feel that there's a lack of information on how the first weeks/first months will unfold. There are many Youtube videos on this subject, but there's also a lot of conflicting information in the various videos, and the only information passed on by verslaterre is "don't want to go too fast" or "don't spoil the worms too much", which isn't very helpful. Even on the forum, it's not very explicit. What does "too much" mean? While the verslaterre teams must have accumulated an enormous amount of knowledge on the subject, it's a real shame not to pass this on to the people who buy the product, through a video for example. At the moment, 3 weeks after installing the vermicomposter, I feel as if I've got off on the wrong foot, and I'm in the process of starting all over again by following a home-made tutorial I found on youtube, but still with major doubts.

Translated reviews

Response from Vers la Terre Published on 27/01/2022

Hello, don't forget that we're available by e-mail, [email protected], or by phone, and that we also offer free training in worm composting: https://verslaterre.com/produit/formation-zoom/ Fanny for Vers La Terre's after-sales service.

A

Acheteur vérifié

Rating: 5 out of 5

Published on 25/01/2022 à 10h41

I am satisfied with the product. After 1 day, the worms were fine

Translated reviews

A

Acheteur vérifié

Rating: 5 out of 5

Published on 25/01/2022 à 09h55

Translated reviews

A

Acheteur vérifié

Rating: 5 out of 5

Published on 25/01/2022 à 09h55

-

Translated reviews

A

Acheteur vérifié

Rating: 5 out of 5

Published on 25/01/2022 à 09h55

Translated reviews

A

Acheteur vérifié

Rating: 5 out of 5

Published on 24/01/2022 à 11h09

Translated reviews

A

Acheteur vérifié

Rating: 5 out of 5

Published on 24/01/2022 à 11h09

-

Translated reviews

A

Acheteur vérifié

Rating: 5 out of 5

Published on 24/01/2022 à 11h09

Translated reviews

A

Acheteur vérifié

Rating: 5 out of 5

Published on 24/01/2022 à 09h53

Translated reviews

A

Acheteur vérifié

Rating: 5 out of 5

Published on 24/01/2022 à 09h53

-

Translated reviews

A

Acheteur vérifié

Rating: 5 out of 5

Published on 24/01/2022 à 09h53

Translated reviews

A

Acheteur vérifié

Rating: 4 out of 5

Published on 23/01/2022 à 18h46

Ordered on 30/12/21 and delivered by relay on 05/01/22. I didn't feel that there were many worms in the bags of soil, but there certainly were.

Translated reviews

A

Acheteur vérifié

Rating: 5 out of 5

Published on 19/01/2022 à 08h19

Translated reviews

A

Acheteur vérifié

Rating: 5 out of 5

Published on 19/01/2022 à 08h19

-

Translated reviews

A

Acheteur vérifié

Rating: 5 out of 5

Published on 19/01/2022 à 08h19

Translated reviews

A

Acheteur vérifié

Rating: 5 out of 5

Published on 17/01/2022 à 10h09

Easy contact with the team, the worm composter was as described and the delivery was very fast! I'm delighted with my new little residents :-)

Translated reviews

A

Acheteur vérifié

Rating: 5 out of 5

Published on 09/01/2022 à 11h47

Careful delivery, very useful products.

Translated reviews

A

Acheteur vérifié

Rating: 5 out of 5

Published on 07/01/2022 à 16h02

Translated reviews

A

Acheteur vérifié

Rating: 5 out of 5

Published on 07/01/2022 à 16h02

-

Translated reviews

A

Acheteur vérifié

Rating: 5 out of 5

Published on 07/01/2022 à 16h02

Translated reviews

A

Acheteur vérifié

Rating: 2 out of 5

Published on 07/01/2022 à 10h40

I placed an order on December 10th. To this day, I still haven't received anything. I sent an email 2 days ago to find out more and I haven't heard anything back Dominique Le Calvez

Translated reviews

Response from Vers la Terre Published on 10/01/2022

Hello, I'm sorry but I couldn't find your e-mail, to which address did you send it? However, I was able to find your order and it's leaving today! A delay of a few cents had put it aside... Fanny for customer service

A

Acheteur vérifié

Rating: 5 out of 5

Published on 07/01/2022 à 09h51

Speed of delivery. But above all, the spirit of the site and the values it represents.

Translated reviews

A

Acheteur vérifié

Rating: 5 out of 5

Published on 07/01/2022 à 09h41

Translated reviews

A

Acheteur vérifié

Rating: 5 out of 5

Published on 07/01/2022 à 09h41

-

Translated reviews

A

Acheteur vérifié

Rating: 5 out of 5

Published on 07/01/2022 à 09h41

Translated reviews

A

Acheteur vérifié

Rating: 5 out of 5

Published on 07/01/2022 à 03h33

easy telephone contact, appropriate responses, prompt and careful dispatch: in short, total satisfaction.

Translated reviews

A

Acheteur vérifié

Rating: 5 out of 5

Published on 05/01/2022 à 16h38

Earthworms :-)

Translated reviews

A

Acheteur vérifié

Rating: 5 out of 5

Published on 04/01/2022 à 10h12

Translated reviews

A

Acheteur vérifié

Rating: 5 out of 5

Published on 04/01/2022 à 10h12

-

Translated reviews

A

Acheteur vérifié

Rating: 5 out of 5

Published on 04/01/2022 à 10h12

Translated reviews

A

Acheteur vérifié

Rating: 5 out of 5

Published on 03/01/2022 à 10h05

Translated reviews

A

Acheteur vérifié

Rating: 5 out of 5

Published on 03/01/2022 à 10h05

-

Translated reviews

A

Acheteur vérifié

Rating: 5 out of 5

Published on 03/01/2022 à 10h05

Translated reviews