Customer reviews of Vers la Terre

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Acheteur vérifié

Rating: 5 out of 5

Published on 12/05/2021 à 13h41 following a purchase from 20/04/2021

Really happy with the product! Easy to use. Top delivery!

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Acheteur vérifié

Rating: 5 out of 5

Published on 11/05/2021 à 13h19 following a purchase from 19/04/2021

CLEAR

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Acheteur vérifié

Rating: 5 out of 5

Published on 11/05/2021 à 10h55 following a purchase from 20/04/2021

very good, order conforms

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Acheteur vérifié

Rating: 5 out of 5

Published on 08/05/2021 à 04h50 following a purchase from 17/04/2021

Correct packaging, fast and reliable delivery, nothing to say except thank you!

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Acheteur vérifié

Rating: 4 out of 5

Published on 07/05/2021 à 14h24 following a purchase from 16/04/2021

followed by order via the net.??

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Response from Vers la Terre Published on 10/05/2021

Hello, can you tell me more about your problem so that we can continue to improve? You can write to me at [email protected]

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Acheteur vérifié

Rating: 5 out of 5

Published on 06/05/2021 à 17h08 following a purchase from 13/04/2021

top

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jean-claude P.

Rating: 4 out of 5

Published on 06/05/2021 à 16h28 following a purchase from 15/04/2021

Hello, delivery time a little long. Cdlt

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Acheteur vérifié

Rating: 5 out of 5

Published on 06/05/2021 à 13h50 following a purchase from 08/04/2021

Delivery time a little longer due to an error by the carrier (delivery in Luxembourg instead of Belgium) apart from that nothing to report, worm composter arrived without any problems or breakages.... store to recommend 100%.

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Acheteur vérifié

Rating: 5 out of 5

Published on 05/05/2021 à 09h42 following a purchase from 14/04/2021

Great product! Bought mostly for educational purposes at home. Kids love it and I find it neat just hope the worms will be happy in their new home. We have not had to use customer service which means I we got top service!

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Acheteur vérifié

Rating: 5 out of 5

Published on 05/05/2021 à 07h52 following a purchase from 12/04/2021

Everything went well and the little earthworms are in great shape.

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Acheteur vérifié

Rating: 5 out of 5

Published on 05/05/2021 à 04h02 following a purchase from 13/04/2021

very good reception of my little earth companions who have acclimatized very well in my home and in their new environment.

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Acheteur vérifié

Rating: 4 out of 5

Published on 04/05/2021 à 15h33 following a purchase from 11/04/2021

Neat packaging. Rather fast shipping. Always very satisfied with the quality and quantity of my "product". The only small downside: it would be a good idea to give advance notice of shipment. All we get is an e-mail once the parcel has arrived, so we don't really know whether the order has been taken into account, is being prepared, on time or late. Otherwise, I recommend it!

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Acheteur vérifié

Rating: 4 out of 5

Published on 04/05/2021 à 05h54 following a purchase from 13/04/2021

I would have appreciated an answer to my e-mail question.

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Acheteur vérifié

Rating: 5 out of 5

Published on 04/05/2021 à 04h40 following a purchase from 11/04/2021

Fast, efficient, with good products

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Acheteur vérifié

Rating: 5 out of 5

Published on 03/05/2021 à 14h57 following a purchase from 12/04/2021

The product conforms, but the description of operation explained on the doc differs from the explanation on the site, it is even the opposite. On the site it says that the worms rise as they go along, but on the doc it's the other way round; so that leaves some question marks. So I'll make up my own mind in the long term.

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Acheteur vérifié

Rating: 4 out of 5

Published on 02/05/2021 à 17h21 following a purchase from 11/04/2021

Good experience with my worm order!

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Acheteur vérifié

Rating: 4 out of 5

Published on 01/05/2021 à 14h46 following a purchase from 10/04/2021

An instruction manual with my worms and it was perfect! They're doing great though!

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Acheteur vérifié

Rating: 5 out of 5

Published on 01/05/2021 à 04h23 following a purchase from 10/04/2021

Perfect Just saying, the follow-up could use a little work.

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Acheteur vérifié

Rating: 4 out of 5

Published on 30/04/2021 à 09h56 following a purchase from 09/04/2021

The worms arrived in good condition and many of them are still active (so I don't think there was much loss in transit). The starter kit is practical and really helps you to start from 0. Delivery is rather expensive I think, especially if you don't arrive on the scheduled day and are not precise about the delivery time.

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Acheteur vérifié

Rating: 5 out of 5

Published on 30/04/2021 à 07h36 following a purchase from 08/04/2021

We didn't know about worm composters - very good experience, ethical and environmental approach thought through to the end on the part of the company, and everything is going very well on our side so far, with our new companions :)

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Acheteur vérifié

Rating: 5 out of 5

Published on 29/04/2021 à 18h32 following a purchase from 07/04/2021

Impeccable

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Acheteur vérifié

Rating: 5 out of 5

Published on 29/04/2021 à 14h15 following a purchase from 08/04/2021

Excellent lombri-composter. Everything works perfectly

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Acheteur vérifié

Rating: 5 out of 5

Published on 29/04/2021 à 06h09 following a purchase from 07/04/2021

Perfect, very pleasant contact

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Acheteur vérifié

Rating: 5 out of 5

Published on 29/04/2021 à 06h03 following a purchase from 08/04/2021

Fast and well packed! Good products

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Vanessa R.

Rating: 4 out of 5

Published on 27/04/2021 à 17h34 following a purchase from 06/04/2021

All the earthworms have to do is grow!

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Acheteur vérifié

Rating: 4 out of 5

Published on 27/04/2021 à 14h33 following a purchase from 03/04/2021

Fast customer service

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Acheteur vérifié

Rating: 4 out of 5

Published on 27/04/2021 à 06h14 following a purchase from 02/04/2021

Very good product, faithful to the detailed description on the site. Satisfied with my purchase. Delivery correct and on time, although we received several confusing and contradictory messages about the delivery date??? (to be improved). only negative remark: price variations according to product color...why?? I'll recommend this product in spite of everything.

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Response from Vers la Terre Published on 29/04/2021

Hello, the price variation is explained by the difference in pigment prices. Green is our flagship color, the one we sell the most of, so we were able to negotiate a better price; on the other hand, the red pigment costs more, hence the higher price of City Worms Rouge :)

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Thomas P.

Rating: 5 out of 5

Published on 26/04/2021 à 18h50 following a purchase from 05/04/2021

Very good

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Acheteur vérifié

Rating: 5 out of 5

Published on 26/04/2021 à 13h25 following a purchase from 05/04/2021

Shipment took longer than expected, everything else was fine

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Response from Vers la Terre Published on 29/04/2021

Hello, it's true that sometimes our little friends are capricious and force us to extend our delivery times... But we work every day to improve our performance! :)

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Acheteur vérifié

Rating: 5 out of 5

Published on 26/04/2021 à 03h10 following a purchase from 01/04/2021

Fast delivery. Easy to assemble, I'm now waiting for the compost to be made...

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Acheteur vérifié

Rating: 5 out of 5

Published on 25/04/2021 à 18h24 following a purchase from 31/03/2021

Delivery is scheduled with the customer, which is very convenient. The worms arrived in great shape.

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Acheteur vérifié

Rating: 5 out of 5

Published on 25/04/2021 à 03h39 following a purchase from 02/04/2021

my little worms are very greedy and I'm delighted.

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Acheteur vérifié

Rating: 5 out of 5

Published on 24/04/2021 à 17h02 following a purchase from 30/03/2021

Good site with possible contact to answer your questions.

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Acheteur vérifié

Rating: 5 out of 5

Published on 24/04/2021 à 06h55 following a purchase from 03/04/2021

Perfect! Delivery on time. Clean and reliable packaging. Quick and easy to install, instructions and tutorials just in case.

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Acheteur vérifié

Rating: 5 out of 5

Published on 23/04/2021 à 05h01 following a purchase from 01/04/2021

Order arrived on time Quick, easy assembly

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Kari M.

Rating: 5 out of 5

Published on 23/04/2021 à 03h37 following a purchase from 01/04/2021

Very good experience I forgot an item once my order was validated, to avoid paying shipping costs again, they made sure to modify my order I really appreciate it.

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Acheteur vérifié

Rating: 5 out of 5

Published on 21/04/2021 à 16h47 following a purchase from 31/03/2021

Very good site. Fast delivery and quick response.

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Acheteur vérifié

Rating: 5 out of 5

Published on 21/04/2021 à 13h33 following a purchase from 30/03/2021

Excellent service with good products - thanks to "Vers la Terre".

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Acheteur vérifié

Rating: 5 out of 5

Published on 21/04/2021 à 09h51 following a purchase from 31/03/2021

Perfect! I recommend

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Acheteur vérifié

Rating: 5 out of 5

Published on 21/04/2021 à 08h22 following a purchase from 30/03/2021

I am happy with my purchase. Delivery was very fast. The vermicompost is easy to assemble and works well.

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