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Rating: 5 out of 5
Customer reviews of Vers la Terre
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9,4
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Overall rating: 9,4 out of 10
Based on 1 674 published reviews
Reviews 3, 4 and 5 stars
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Fast delivery and good quality felt discs, I'll install them later.
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The suggestion of a zoom meeting to explain everything is really nice, as is the starter kit with the earthworms, which have become accustomed to their new environment.
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Great product. Delivery on time, product well packaged and compliant.
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Fast delivery! Everything is perfect!
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I found that there was a lot of litter but few worms. These were very much alive but small in size.
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but despite these precautions, some of the worms still suffered from the trip. Avoid ordering them in the middle of summer! I should have thought of that.
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Delivery on time and on schedule. Easy to assemble, looking forward to the results in a few weeks.
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Mattresses that worms love...sold at a very affordable price, so why deprive them???
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I love you!
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Fast shipping and delivery, careful packaging of the City Worms vermicomposter and, above all, the worms (ordered as extras) that survived the journey! Installation of the vermicomposter is straightforward, and the booklet supplied explains how to get it up and running. The unit does take up quite a bit of space (you have to plan for that) but after a week, you can't even see it anymore :)
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Fast and accurate delivery, very happy with the vermicomposter!
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Quick and simple answers to my questions about vermicomposting. Fast delivery.
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After receiving worms tired by the journey, "worms on earth" ensured and sent back a new team in great shape! Very responsive team. Thank you
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Clear website. Very friendly and efficient telephone support. Very interesting process but a little sensitive...requires a little experience.
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superb experience with my vermicomposter, extremely fast delivery with DPD, the little ice cubes for the worms, easy assembly. Everything in place for 2 weeks, and it's working wonderfully. Honestly, maximum satisfaction.
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I had a delivery problem due to an error on my part, and Vers la Terre was very efficient in helping me fix my mistake. Very good customer service. Perfect delivery!
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I've been ordering for myself as a gift for almost 10 years. Always satisfied.
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Fast shipping. Quality products. Good advice.
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When I received my vermicomposter, there were no worms. Perhaps they died on the way to Switzerland? To avoid this risk again, I bought worms in Switzerland and had them delivered within 24 hours: they were all very much alive!
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Rating: 4 out of 5
Friendly team, but not very responsive for tracking the package, no info on its arrival at the parcel point, I waited in vain!
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Very good purchase and impeccable results for the management of the vermicomposter.
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Well-designed site with lots of explanations (including how to solve start-up problems), which is reassuring for beginners like me. Very good reception on the phone, fast delivery, easy to assemble equipment, the worms delivered were in great shape ;-)
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very good and delivered as expected
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excellent communication, very fast, careful shipping, very friendly and helpful team. to be recommended.
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Product conforms, well adapted, well delivered, with instructions in case of doubt Thank you!
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Very fast delivery that perfectly met my expectations.
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Always responsive, always listening. I wouldn't hesitate to recommend him.
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Perfect, nothing to say.
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Rating: 3 out of 5
I love your products, but I really broke out in a cold sweat over the delivery of the worms. As they're alive, I was much more stressed than if they'd been an object. I wondered if they were going to arrive, because there was too much delay between the internet order and the processing of my order, which was only taken into account after two email reminders from me (apparently, it had got lost). Secondly, I wasn't given the delivery dates, and as I travel a lot, this was a problem: I wasn't there when the first delivery arrived. I had to call several times, get an answering machine, and finally figure out on my own how to reschedule directly with the delivery person. In short, it's really putting the brakes on another purchase......when your offer is so interesting. too bad! I'd also like it to be possible to have lower delivery charges for orders of small products (like humidification blankets).....
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