Customer reviews of Vers la Terre

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Acheteur vérifié

Rating: 5 out of 5

Published on 11/06/2022 à 13h13

A fine French company, alive and in harmony with the earth

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Response from Vers la Terre Published on 16/06/2022

Hello, thank you for your review, I'll pass it on to the whole team :) :) Fanny for Vers La Terre

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Acheteur vérifié

Rating: 5 out of 5

Published on 11/06/2022 à 11h00

Hello, the delivery was perfect and on time. There was just one thing missing from the parcel and the after-sales service was quick to repair the gluing error.

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Acheteur vérifié

Rating: 5 out of 5

Published on 07/06/2022 à 20h10

Speed

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Acheteur vérifié

Rating: 5 out of 5

Published on 07/06/2022 à 10h27

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Acheteur vérifié

Rating: 5 out of 5

Published on 07/06/2022 à 10h27

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Acheteur vérifié

Rating: 5 out of 5

Published on 07/06/2022 à 10h27

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Acheteur vérifié

Rating: 4 out of 5

Published on 07/06/2022 à 10h25

A little difficult to obtain a change of delivery date by e-mail, but delivery made and secure.

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Acheteur vérifié

Rating: 5 out of 5

Published on 04/06/2022 à 08h12

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Acheteur vérifié

Rating: 5 out of 5

Published on 04/06/2022 à 08h12

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Acheteur vérifié

Rating: 5 out of 5

Published on 04/06/2022 à 08h12

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Acheteur vérifié

Rating: 5 out of 5

Published on 02/06/2022 à 09h54

Everything you offer on the site: suitable even if you live in the city on the 7th floor! That's great! The speed of dispatch and the packaging of the products .... match your ideas. Well done (and thanks for my earthworms, they love it!).

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Acheteur vérifié

Rating: 5 out of 5

Published on 01/06/2022 à 11h08

Fast delivery.

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Acheteur vérifié

Rating: 5 out of 5

Published on 31/05/2022 à 09h58

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Acheteur vérifié

Rating: 5 out of 5

Published on 31/05/2022 à 09h58

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Acheteur vérifié

Rating: 5 out of 5

Published on 31/05/2022 à 09h58

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Acheteur vérifié

Rating: 5 out of 5

Published on 31/05/2022 à 09h48

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Acheteur vérifié

Rating: 5 out of 5

Published on 31/05/2022 à 09h48

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Acheteur vérifié

Rating: 5 out of 5

Published on 31/05/2022 à 09h48

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Acheteur vérifié

Rating: 5 out of 5

Published on 30/05/2022 à 15h38

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Acheteur vérifié

Rating: 5 out of 5

Published on 30/05/2022 à 15h38

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Acheteur vérifié

Rating: 5 out of 5

Published on 30/05/2022 à 15h38

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Acheteur vérifié

Rating: 5 out of 5

Published on 30/05/2022 à 11h58

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Acheteur vérifié

Rating: 5 out of 5

Published on 30/05/2022 à 11h58

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Acheteur vérifié

Rating: 5 out of 5

Published on 30/05/2022 à 11h58

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Acheteur vérifié

Rating: 5 out of 5

Published on 26/05/2022 à 13h33

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Acheteur vérifié

Rating: 5 out of 5

Published on 26/05/2022 à 13h33

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Acheteur vérifié

Rating: 5 out of 5

Published on 26/05/2022 à 13h33

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Acheteur vérifié

Rating: 5 out of 5

Published on 24/05/2022 à 10h06

Perfect and delivered on time

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Acheteur vérifié

Rating: 5 out of 5

Published on 23/05/2022 à 17h38

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Acheteur vérifié

Rating: 5 out of 5

Published on 23/05/2022 à 17h38

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Acheteur vérifié

Rating: 5 out of 5

Published on 23/05/2022 à 17h38

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Acheteur vérifié

Rating: 3 out of 5

Published on 20/05/2022 à 12h59

No tracking of the parcel, I only knew that it had been sent, no way of tracking it afterwards, I went to the relay point at random to pick it up. The booklet I was hoping for, with advice on how to get my vermicomposter up and running again, was not what I had hoped for, only a very brief flyer.

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Response from Vers la Terre Published on 26/05/2022

Hello, thank you for your feedback, which helps us to improve every day :) As for the booklet, you can find the user guide for the City Worms or the Worm Café as a download on our website. We try to limit the "waste" we send in our parcels. Don't forget that we also offer a free introductory course, and that we're available by phone to answer any questions you may have! :) Fanny for Vers La Terre after-sales service

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Acheteur vérifié

Rating: 5 out of 5

Published on 19/05/2022 à 06h20

Despite the fact that the dealer was closed for 5 days, I got the parcel back with the worms in perfect condition. Thank you again.

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Acheteur vérifié

Rating: 5 out of 5

Published on 18/05/2022 à 21h06

Nickel packaging, perfect product, a small problem with the delivery which was to be made by appointment and I was told the date and time by SMS.

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Acheteur vérifié

Rating: 5 out of 5

Published on 18/05/2022 à 15h53

As ordered, reusable packaging

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Acheteur vérifié

Rating: 5 out of 5

Published on 17/05/2022 à 10h06

great customer service, shipments are always well cared for and on time! perfect!

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Acheteur vérifié

Rating: 5 out of 5

Published on 15/05/2022 à 13h53

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Acheteur vérifié

Rating: 5 out of 5

Published on 15/05/2022 à 13h53

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Acheteur vérifié

Rating: 5 out of 5

Published on 15/05/2022 à 13h53

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Acheteur vérifié

Rating: 5 out of 5

Published on 15/05/2022 à 11h47

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Acheteur vérifié

Rating: 5 out of 5

Published on 15/05/2022 à 11h47

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Acheteur vérifié

Rating: 5 out of 5

Published on 15/05/2022 à 11h47

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Acheteur vérifié

Rating: 5 out of 5

Published on 12/05/2022 à 10h02

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Acheteur vérifié

Rating: 5 out of 5

Published on 12/05/2022 à 10h02

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Acheteur vérifié

Rating: 5 out of 5

Published on 12/05/2022 à 10h02

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Acheteur vérifié

Rating: 5 out of 5

Published on 11/05/2022 à 14h22

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Acheteur vérifié

Rating: 5 out of 5

Published on 11/05/2022 à 14h22

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Acheteur vérifié

Rating: 5 out of 5

Published on 11/05/2022 à 14h22

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Acheteur vérifié

Rating: 5 out of 5

Published on 10/05/2022 à 18h27

Product description in line with my expectations. Fast delivery, solid packaging. Proposal to send to a relay.

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Acheteur vérifié

Rating: 5 out of 5

Published on 10/05/2022 à 12h00

Your good ideas, the speed of shipment and the good workmanship of the equipment.

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Acheteur vérifié

Rating: 5 out of 5

Published on 09/05/2022 à 17h17

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Acheteur vérifié

Rating: 5 out of 5

Published on 09/05/2022 à 17h17

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Acheteur vérifié

Rating: 5 out of 5

Published on 09/05/2022 à 17h17

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Acheteur vérifié

Rating: 5 out of 5

Published on 09/05/2022 à 14h47

Fast, efficient order tracking

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Acheteur vérifié

Rating: 5 out of 5

Published on 09/05/2022 à 09h49

Great service and thanks to Océane for all her good advice!

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Acheteur vérifié

Rating: 5 out of 5

Published on 07/05/2022 à 16h04

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Acheteur vérifié

Rating: 5 out of 5

Published on 07/05/2022 à 16h04

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Acheteur vérifié

Rating: 5 out of 5

Published on 07/05/2022 à 16h04

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Acheteur vérifié

Rating: 5 out of 5

Published on 03/05/2022 à 11h16

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Acheteur vérifié

Rating: 5 out of 5

Published on 03/05/2022 à 11h16

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Acheteur vérifié

Rating: 5 out of 5

Published on 03/05/2022 à 11h16

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Acheteur vérifié

Rating: 5 out of 5

Published on 03/05/2022 à 10h18

Great product. Fully recommend.

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Acheteur vérifié

Rating: 5 out of 5

Published on 01/05/2022 à 19h35

Maybe more trays

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Acheteur vérifié

Rating: 4 out of 5

Published on 01/05/2022 à 17h17

Thank you for the fast delivery.

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Acheteur vérifié

Rating: 5 out of 5

Published on 30/04/2022 à 09h22

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Acheteur vérifié

Rating: 5 out of 5

Published on 30/04/2022 à 09h22

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Acheteur vérifié

Rating: 5 out of 5

Published on 30/04/2022 à 09h22

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Acheteur vérifié

Rating: 5 out of 5

Published on 28/04/2022 à 16h36

Welcome, service, deadlines, everything went very well.

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Acheteur vérifié

Rating: 5 out of 5

Published on 27/04/2022 à 14h20

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Acheteur vérifié

Rating: 5 out of 5

Published on 27/04/2022 à 14h20

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Acheteur vérifié

Rating: 5 out of 5

Published on 27/04/2022 à 14h20

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Acheteur vérifié

Rating: 5 out of 5

Published on 27/04/2022 à 14h11

The vermicomposter is perfect, well designed, the wheels work well, and the bottom shelf is very practical. A little more detail on the process after start-up would have been welcome (do you have to moisten the compost, stir it, etc.).

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Response from Vers la Terre Published on 28/04/2022

Hello, thank you for your feedback! Don't forget that we also offer a free video to answer all your questions. Fanny for Vers La Terre

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Acheteur vérifié

Rating: 5 out of 5

Published on 26/04/2022 à 12h34

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Acheteur vérifié

Rating: 5 out of 5

Published on 26/04/2022 à 12h34

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Acheteur vérifié

Rating: 5 out of 5

Published on 26/04/2022 à 12h34

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Acheteur vérifié

Rating: 5 out of 5

Published on 26/04/2022 à 10h30

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Acheteur vérifié

Rating: 5 out of 5

Published on 26/04/2022 à 10h30

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Acheteur vérifié

Rating: 5 out of 5

Published on 26/04/2022 à 10h30

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