Customer reviews of Vers la Terre

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 1 674 published reviews
5 1 381 82% 4 179 11% 3 57 3% 2 23 1% 1 34 2%

Reviews 3, 4 and 5 stars

Reset filters
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 17/06/2021
Very satisfied with the products. Fast delivery. Would recommend.
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 17/06/2021
I already have a trained City. This one is for my grandson.
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/06/2021
the worms are a bit small
Translated reviews
Response from Vers la Terre
Hello, don't hesitate to contact us at [email protected] to find out more :)
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/06/2021
Delivery problem solved after contacting customer service
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 13/06/2021
Very good service
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 13/06/2021
Very good for the mats! On the other hand, although the tote bag is really fun, I hadn't asked for one. We're overwhelmed by all the tote bags out there, when the whole point is to stop having too many bags ;) Since you're offering it, why not ask your customers to take it or not :)
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 12/06/2021
Very attentive when contacted by phone for practical questions. Procedure sent within a quarter of an hour.
Translated reviews
F
Fabienne B.
Rating: 5 out of 5
following a purchase from 11/06/2021
Everything went very smoothly, from ordering on the website to receiving my Combi planter. It's easy to assemble and seems quite sturdy. Customer service, whom I contacted about an oversight in my order, is very pleasant and accommodating. You can go with confidence, they're top notch!
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 10/06/2021
Very good and very responsive!
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 10/06/2021
No problem with delivery. The item was received in used condition, but customer service was quick to respond.
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 09/06/2021
everything is perfect
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 08/06/2021
The order took a little while to be shipped. It left 1 week after ordering. No tracking available. I contacted customer service, but the response was a bit cold. Once shipped, delivery was very fast and I'm very satisfied. A touch of humor: Please note that the worms are not delivered dressed as on the site, hence the expression "Naked as a worm for sure";-
Translated reviews
Response from Vers la Terre
Hello, thank you for your honest opinion, every comment helps us to improve day by day :)
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/06/2021
very pleased with the vermicomposter. liked the choice of color. the wheels are handy in an apartment. the height is good. i recommend it.
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/06/2021
Very good! Package in perfect condition and the worms were well chilled!
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 05/06/2021
quick and easy delivery. thank you!
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/06/2021
Receiving my parcel was a bit problematic because I received an e-mail informing me that my order had been sent, whereas it left 8 days later, and then the package was in Corsica even though I live in Toulouse, but when I called I was very kindly informed and the problem was solved.
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 28/05/2021
Correct delivery
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/06/2021
PERFECT!!!
Translated reviews
F
Fatiha P.
Rating: 3 out of 5
following a purchase from 30/05/2021
A little disappointed because we didn't get a message from the carrier to let us know about the delivery to the relay and the package had arrived 4 days ago! The carrier should have sent us a message.
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 03/06/2021
Top
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 03/06/2021
Fast, reliable, good product
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 03/06/2021
Arrived on time. Thank you so much!
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 02/06/2021
After having been trained in vermicomposting by Thierry, I have been able to experiment with the CityWorms for a few weeks now, which I received 2 days after my order: everyone is doing wonderfully!
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 02/06/2021
Delivery a bit complicated with delays and the stress of knowing if the worms would be alive, but everything turned out fine. Fortunately, the kit arrived whole and in good condition. As for the kit itself, the explanatory sheet is correct but not very detailed.
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 01/06/2021
Very good.
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 01/06/2021
Correct order and delivery
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 31/05/2021
quality products, fast delivery and excellent response to questions.
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/05/2021
the price seemed expensive.
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/05/2021
thank you
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/05/2021
Order in conformity
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/05/2021
satisfactory discovery
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 24/05/2021
Because of the heat, the greens had died. The Vers La Terre company sent me some, on a simple e-mail request. With many others, it would have been a struggle.
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 19/05/2021
I can't wait for the earthworms to do their job. All is well.
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/05/2021
It's very interesting to know how the earthworms are prepared for shipment, and it's really fun to follow their progress over the previous week.
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/05/2021
Open and attentive customer service, thank you!
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 22/05/2021
Simply perfect
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 22/05/2021
Ras
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 19/05/2021
Perfect delivery, healthy worms. The round starter pack is perfect for my eco worm vermicomposter. Delighted with my purchase!
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 18/05/2021
all good
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 17/05/2021
very powerful vermicompost tea!! very good product : )
Translated reviews

Account suspended

This trust certificate is no longer available.

We use cookies for audience measurement and improving user experience.