Customer reviews of Vers la Terre

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Acheteur vérifié

Rating: 5 out of 5

Published on 01/05/2021 à 04h23 following a purchase from 10/04/2021

Perfect Just saying, the follow-up could use a little work.

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Acheteur vérifié

Rating: 4 out of 5

Published on 30/04/2021 à 09h56 following a purchase from 09/04/2021

The worms arrived in good condition and many of them are still active (so I don't think there was much loss in transit). The starter kit is practical and really helps you to start from 0. Delivery is rather expensive I think, especially if you don't arrive on the scheduled day and are not precise about the delivery time.

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Acheteur vérifié

Rating: 5 out of 5

Published on 30/04/2021 à 07h36 following a purchase from 08/04/2021

We didn't know about worm composters - very good experience, ethical and environmental approach thought through to the end on the part of the company, and everything is going very well on our side so far, with our new companions :)

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Acheteur vérifié

Rating: 5 out of 5

Published on 29/04/2021 à 18h32 following a purchase from 07/04/2021

Impeccable

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Acheteur vérifié

Rating: 5 out of 5

Published on 29/04/2021 à 14h15 following a purchase from 08/04/2021

Excellent lombri-composter. Everything works perfectly

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Acheteur vérifié

Rating: 5 out of 5

Published on 29/04/2021 à 06h09 following a purchase from 07/04/2021

Perfect, very pleasant contact

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Acheteur vérifié

Rating: 5 out of 5

Published on 29/04/2021 à 06h03 following a purchase from 08/04/2021

Fast and well packed! Good products

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Vanessa R.

Rating: 4 out of 5

Published on 27/04/2021 à 17h34 following a purchase from 06/04/2021

All the earthworms have to do is grow!

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Acheteur vérifié

Rating: 4 out of 5

Published on 27/04/2021 à 14h33 following a purchase from 03/04/2021

Fast customer service

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Acheteur vérifié

Rating: 4 out of 5

Published on 27/04/2021 à 06h14 following a purchase from 02/04/2021

Very good product, faithful to the detailed description on the site. Satisfied with my purchase. Delivery correct and on time, although we received several confusing and contradictory messages about the delivery date??? (to be improved). only negative remark: price variations according to product color...why?? I'll recommend this product in spite of everything.

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Response from Vers la Terre Published on 29/04/2021

Hello, the price variation is explained by the difference in pigment prices. Green is our flagship color, the one we sell the most of, so we were able to negotiate a better price; on the other hand, the red pigment costs more, hence the higher price of City Worms Rouge :)

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Thomas P.

Rating: 5 out of 5

Published on 26/04/2021 à 18h50 following a purchase from 05/04/2021

Very good

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Acheteur vérifié

Rating: 5 out of 5

Published on 26/04/2021 à 13h25 following a purchase from 05/04/2021

Shipment took longer than expected, everything else was fine

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Response from Vers la Terre Published on 29/04/2021

Hello, it's true that sometimes our little friends are capricious and force us to extend our delivery times... But we work every day to improve our performance! :)

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Acheteur vérifié

Rating: 5 out of 5

Published on 26/04/2021 à 03h10 following a purchase from 01/04/2021

Fast delivery. Easy to assemble, I'm now waiting for the compost to be made...

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Acheteur vérifié

Rating: 5 out of 5

Published on 25/04/2021 à 18h24 following a purchase from 31/03/2021

Delivery is scheduled with the customer, which is very convenient. The worms arrived in great shape.

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Acheteur vérifié

Rating: 5 out of 5

Published on 25/04/2021 à 03h39 following a purchase from 02/04/2021

my little worms are very greedy and I'm delighted.

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Acheteur vérifié

Rating: 5 out of 5

Published on 24/04/2021 à 17h02 following a purchase from 30/03/2021

Good site with possible contact to answer your questions.

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Acheteur vérifié

Rating: 5 out of 5

Published on 24/04/2021 à 06h55 following a purchase from 03/04/2021

Perfect! Delivery on time. Clean and reliable packaging. Quick and easy to install, instructions and tutorials just in case.

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Acheteur vérifié

Rating: 5 out of 5

Published on 23/04/2021 à 05h01 following a purchase from 01/04/2021

Order arrived on time Quick, easy assembly

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Kari M.

Rating: 5 out of 5

Published on 23/04/2021 à 03h37 following a purchase from 01/04/2021

Very good experience I forgot an item once my order was validated, to avoid paying shipping costs again, they made sure to modify my order I really appreciate it.

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Acheteur vérifié

Rating: 5 out of 5

Published on 21/04/2021 à 16h47 following a purchase from 31/03/2021

Very good site. Fast delivery and quick response.

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Acheteur vérifié

Rating: 5 out of 5

Published on 21/04/2021 à 13h33 following a purchase from 30/03/2021

Excellent service with good products - thanks to "Vers la Terre".

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Acheteur vérifié

Rating: 5 out of 5

Published on 21/04/2021 à 09h51 following a purchase from 31/03/2021

Perfect! I recommend

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Acheteur vérifié

Rating: 5 out of 5

Published on 21/04/2021 à 08h22 following a purchase from 30/03/2021

I am happy with my purchase. Delivery was very fast. The vermicompost is easy to assemble and works well.

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Acheteur vérifié

Rating: 5 out of 5

Published on 21/04/2021 à 08h14 following a purchase from 31/03/2021

Received quickly, quality product, the worms were in great shape. A small error on one of the products ordered, which was resolved in a very sympathetic call. I really recommend this site. Congratulations!

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Acheteur vérifié

Rating: 5 out of 5

Published on 20/04/2021 à 08h20 following a purchase from 30/03/2021

It's bustling, it's eating and it's great!

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Acheteur vérifié

Rating: 5 out of 5

Published on 20/04/2021 à 04h41 following a purchase from 29/03/2021

Deadlines met, delivered by hand

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Acheteur vérifié

Rating: 5 out of 5

Published on 19/04/2021 à 06h20 following a purchase from 28/03/2021

I am very satisfied.

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Acheteur vérifié

Rating: 5 out of 5

Published on 18/04/2021 à 17h03 following a purchase from 28/03/2021

Very helpful and friendly customer service. Complete concept.

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Acheteur vérifié

Rating: 5 out of 5

Published on 18/04/2021 à 14h37 following a purchase from 26/03/2021

Very fast and well packaged delivery. Shipping tracking is perfect. Products received are as described. Easy to assemble, the worms are in great shape ... now we just have to wait a few months to see how viable they are.

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Acheteur vérifié

Rating: 5 out of 5

Published on 18/04/2021 à 06h11 following a purchase from 27/03/2021

Well received parcel, slightly crushed but no damage to the worms.

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Response from Vers la Terre Published on 20/04/2021

Hello, have you contacted us about replacing the damaged parts? I can't find an e-mail from you to that effect... :(

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Acheteur vérifié

Rating: 5 out of 5

Published on 17/04/2021 à 12h49 following a purchase from 27/03/2021

perfect! thank you

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Acheteur vérifié

Rating: 5 out of 5

Published on 16/04/2021 à 09h40 following a purchase from 26/03/2021

That's fine, but you should do news flashes to keep us up to date.

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Acheteur vérifié

Rating: 5 out of 5

Published on 15/04/2021 à 12h41 following a purchase from 25/03/2021

It's very simple: nothing but positive things!!! Easy order ... delivery on time and in the agreed conditions ... product OK I recommend of course !!!

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Acheteur vérifié

Rating: 4 out of 5

Published on 14/04/2021 à 11h15 following a purchase from 24/03/2021

I think the shipping costs are too high. You should opt for more flexible rates.

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Response from Vers la Terre Published on 20/04/2021

Hello, you're right, we're working every day to negotiate lower prices for transport. Maybe you have neighbors with worm composters who could place group orders and share the shipping costs :)

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Acheteur vérifié

Rating: 5 out of 5

Published on 14/04/2021 à 09h56 following a purchase from 24/03/2021

I discovered Vers la Terre through friends. Simple, clear explanations. Responsive customer service.

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Acheteur vérifié

Rating: 5 out of 5

Published on 14/04/2021 à 04h21 following a purchase from 22/03/2021

Perfect

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Acheteur vérifié

Rating: 5 out of 5

Published on 14/04/2021 à 03h39 following a purchase from 23/03/2021

Impeccable, nothing to complain about.

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Acheteur vérifié

Rating: 5 out of 5

Published on 13/04/2021 à 15h10 following a purchase from 22/03/2021

Delivery went smoothly and assembly of the vermicomposter was easy.

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Acheteur vérifié

Rating: 4 out of 5

Published on 13/04/2021 à 05h37 following a purchase from 22/03/2021

Problem with delivery but because of DPD. The parcel was delivered to someone else... Vers la terre sent me back a parcel without any problem. Very good customer service.

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Acheteur vérifié

Rating: 5 out of 5

Published on 12/04/2021 à 16h47 following a purchase from 13/03/2021

Great!

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