Customer reviews of Vers la Terre

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 1 674 published reviews
5 1 381 82% 4 179 11% 3 57 3% 2 23 1% 1 34 2%

Reviews 3, 4 and 5 stars

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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 15/02/2021
impeccable delivery and very good online and telephone service
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/02/2021
I received my vermicomposter on time and it suits me perfectly.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/02/2021
The shipping price is too high
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/02/2021
Received order fairly quickly. Well-made product. The first tests are conclusive to see over time.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 12/02/2021
Super easy to get started, the packaging and explanations are top notch. The little worms got to work, at least I hope they did, because they're very quiet! To recommend the product to friends and family, I didn't give it 10/10 because I'm waiting to see the results when the first stage of compost is available.
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C J.
Rating: 5 out of 5
following a purchase from 11/02/2021
My vermicomposter arrived with a small broken leg. I was able to glue it back in place and customer service made me a very kind gesture.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 11/02/2021
Perfect! Top customer service
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 10/02/2021
Bad note on delivery 1st delivery sent to tarn instead of herault
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 09/02/2021
I recommend the vermicomposter. It's high quality, made in France not far from where we live, the user guide is very clear, and assembly is ultra-easy. The worms seem to be in good shape too. The after-sales service is very responsive. All the best!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 30/11/2020
Order received very quickly! Product conforms and good support by e-mail!
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 30/01/2021
Error in delivery information (I was told that my delivery had arrived in another name in another country) Long delivery time. Product to be improved.
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Response from Vers la Terre
Hello Daniel, I'm sorry for the delay. Did you finally receive it? We'd love to hear your suggestions for improvement :)
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/02/2021
Very good quality kit, clear and complete explanations (could be improved: find alternatives to the plastic bag like the one around the worms).
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/02/2021
Nothing to complain about in terms of the quality of the contents of the parcel, but there was a problem with the deliveryman (e-mail received indicating that the parcel should be collected, but no parcel at a relay point).
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/02/2021
I am satisfied with the merchandise and the delivery - It's all new to me so I'm still observing for the moment - I don't see anything, I hope the worms are eating, I'm not disturbing them - In any case they don't show up - I don't see the meals decreasing it may be too early - I don't see any liquid falling into my container but again it's too early - .A voi
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/02/2021
Very happy with my purchases!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/02/2021
order delivered quickly and correctly. can we plan more delivery sites?
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 05/02/2021
Very good
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/02/2021
Really good
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/02/2021
Fast delivery, one part broken in transit (it happens), replaced immediately by the very responsive service.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 05/02/2021
Very good
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alain S.
Rating: 5 out of 5
following a purchase from 06/02/2021
Thank you they are in their new home Super thank you
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 31/01/2021
Everything was perfect
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 03/02/2021
Ras
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/02/2021
perfect, from A to Z
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/02/2021
Registration and information commitments were not met on time. E-mails have gone unanswered, and only telephone calls have provided a response. The first commitment date was not respected, and it was only after two reminders that I finally received reliable information. Telecommuting may be a good thing, but I think we need to look elsewhere for this reason.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/02/2021
R.A.S, everything went well!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 30/01/2021
Except that I was delivered later than expected (the next day so not very serious) As usual nothing to say -)
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 03/02/2021
Vermicompost delivered on time Active communication
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 02/02/2021
Very happy with Vers la Terre's service, I ordered a city worms which was delivered as planned and perfectly suited my needs. The start-up documents are very clear and I haven't encountered any difficulties. The forum is perfect for resolving my concerns as a beginner! Thanks to the team
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 03/02/2021
Perfect
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 31/01/2021
product damaged on delivery but quickly replaced. Efficient and friendly customer service
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 02/02/2021
Everything's perfect except for a small break in the bottom tray and a corner of the lid, which arrived broken. But they were quickly replaced. Impeccable after-sales service. Thank you
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 01/02/2021
Everything arrived in perfect condition, I'm very satisfied!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 31/01/2021
Nothing to say, everything is perfect!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 31/01/2021
Everything is perfect. I recommend
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 31/01/2021
Very good
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/01/2021
Super nothing to say perfect soap
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/01/2021
Go for it with your eyes closed. Fast, efficient customer service
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 27/01/2021
Very fast
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 30/12/2020
Impeccable delivery and easy start-up: the worms got to work straight away...
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