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A
Rating: 5 out of 5
Very serious and dedicated team.
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Customer reviews of Vers la Terre
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 1 674 published reviews
Reviews 4 and 5 stars
Reset filtersA
Rating: 4 out of 5
I am very satisfied with my worm cafe. Transport and delivery were very complicated.
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A
Rating: 5 out of 5
very fast delivery . the glasses fit well and were and are in perfect condition. Freddy
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A
Rating: 4 out of 5
short
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A
Rating: 4 out of 5
Order of vita plus 2kg minimum On arrival I see that it's in the form of 2x 1kg I would have liked to have been offered 1kg when ordering which would have been more than enough for me (especially as there's a deadline)
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Response from Vers la Terre
There isn't necessarily a deadline, it just needs to be stored properly.
A
Rating: 4 out of 5
The first delivery was not on time, it arrived later. The package didn't look damaged, but one item inside was cracked. However, customer service sent me back the damaged item immediately. Thanks again.
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C
Rating: 5 out of 5
I ordered 3 oyas and they arrived quite quickly and very well packaged. I'm glad to discover the site, because I wanted to buy 100% French oyas, but the artisan's site was out of stock (4 weeks waiting).
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A
Rating: 5 out of 5
short
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A
Rating: 5 out of 5
Perfect
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A
Rating: 4 out of 5
Very good service. Quality products. Customer service very attentive and responsive, even during this 2nd confinement. The delivery men had damaged one of the vermicompost bins. It was quickly replaced by verslaterre. Highly recommend.
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A
Rating: 5 out of 5
Can't wait to harvest my first vermicompost! Thank you verslaterre!
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Super
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A
Rating: 5 out of 5
Quality products delivered on time. Too bad I couldn't track the order or even access the invoice.
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A
Rating: 5 out of 5
Very good!!!
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A
Rating: 5 out of 5
Delivery on time. Pleasant driver. Carton in good condition. Clear installation instructions.
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A
Rating: 5 out of 5
Super happy with my purchase: order received quickly. They were attentive and available to help us. The quality of the vermicomposter is really top notch. In short, nothing to complain about.
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A
Rating: 4 out of 5
Order received without difficulty. The composter is as shown on the website.
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A
Rating: 5 out of 5
Beautiful finish, everything complete.
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A
Rating: 5 out of 5
Impeccable!
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A
Rating: 5 out of 5
Worms delivered quickly, perfectly protected and in full health.
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A
Rating: 5 out of 5
I had already bought the vermicomposter and a starter kit a few years ago and everything had gone well until a move that proved fatal for my earthworm friends. Now that I'm settled in again, I'm delighted to be able to start living together again, with plenty of attention to ensure that everything goes smoothly ;-)
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Nothing to say, easy to install and start up. They're doing well (the worms) and seem very happy. No liquid yet (2 weeks so far).
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A
Rating: 5 out of 5
Top transaction. I phoned customer service before my purchase and received an exceptionally friendly welcome. I was able to decide on the model that best suited my family, and I also received lots of advice on how to set up and use the city worm. I thought delivery would take 3 weeks... the parcel arrived 4 days after ordering. Thank you
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Response from Vers la Terre
Thank you for your confidence :)
A
Rating: 5 out of 5
Unless I'm mistaken, delivery against signature is compulsory. I would have liked to have had another less restrictive option. I missed 2 deliveries, one when I was taking my children to school, the other when I was on the phone with my employer. The letterbox/hall delivery option would be appreciated.
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A
Rating: 5 out of 5
Really happy with my cityworms, and delighted with the support on the Vers La Terre FB page! I 100% recommend
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A
Rating: 4 out of 5
More than satisfactory quantity of glasses! Litter quality correct. The only downside was the bits of aluminum found inside...
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Response from Vers la Terre
Yes, unfortunately this can happen, as we use insulation in our palloxes to protect them from the cold, and there's a side coating of aluminum.
A
Rating: 5 out of 5
Product delivered as ordered, fast delivery.
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A
Rating: 5 out of 5
Very good order and very good product!
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A
Rating: 5 out of 5
This is new to me. I already lost all the clothes once. So, 2nd experience. To be continued...
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Response from Vers la Terre
fingers crossed then :)
A
Rating: 5 out of 5
I am completely satisfied with the site
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A
Rating: 5 out of 5
Easy ordering; very fast delivery; product delivered and installed straight away, making my little boarders very happy! Thank you for them :-) Take care and good luck
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A
Rating: 5 out of 5
Thank you
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A
Rating: 4 out of 5
Delivered to the wrong place, but customer service reacted very quickly: my worms arrived quickly and in good health!
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Response from Vers la Terre
Sorry again for the bad delivery, but everything turned out fine :)
A
Rating: 5 out of 5
Nickel
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A
Rating: 5 out of 5
Excellent service
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A
Rating: 5 out of 5
Very satisfied
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A
Rating: 5 out of 5
Delivery received promptly, and packaging perfectly adapted to the new inhabitants of my compost ;)
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A
Rating: 5 out of 5
Very fast and trouble-free!
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