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A
Rating: 5 out of 5
fine
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Customer reviews of Vignerons d’Exception
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 2 780 published reviews
Summary of reviews
The online store Vignerons d'Exception is celebrated for its exceptional selection of wines, with customers frequently highlighting the remarkable quality and variety available. Many express their satisfaction with the thoughtful advice provided, which helps them discover new and exquisite wines that cater to their tastes. Delivery services are consistently praised for being fast and reliable, with many orders arriving on time and in excellent condition.
Reviews 1, 2, 3, 4 and 5 stars
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Rating: 5 out of 5
Perfect
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A
Rating: 4 out of 5
Very good choice of wine and impeccable logistics. Rather high prices.
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Rating: 5 out of 5
Serious and responsive in case of problems
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Rating: 5 out of 5
pleasant to navigate. Good comments
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A
Rating: 5 out of 5
Nothing to say. Easy ordering and delivery. A nice selection of nuggets.
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A
Rating: 5 out of 5
Very good quality wine impeccable delivery
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Rating: 5 out of 5
The wines are excellent and the service perfect!
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A
Rating: 5 out of 5
WITHOUT HESITATION
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A
Rating: 5 out of 5
Always a rich and well-chosen offer, fast delivery, well done to the team.
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A
Rating: 5 out of 5
I recommend
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A
Rating: 3 out of 5
The site, the wines everything is ok ..but I had real problems to be delivered ..a slot from 9h to 18h ..it's not playable ..too bad, too bad
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Response from Vignerons d’Exception
Dear Sir, in certain regions and (fortunately) only at certain times, the Schenker carrier, although one of the most respectful in France of our fragile products such as bottles of wine, lacks flexibility and imposes a time slot that is not a time slot. We apologize for any inconvenience this may have caused you. In general, things go very smoothly once the delivery person calls, because when you're not there, you can always find a way to be re-delivered. All he had to do was offer a shorter time slot... and the rigidity of the facade takes second place to the human touch. Unfortunately, this doesn't seem to have been the case for you... If there's a next time, don't hesitate to use us as an intermediary, as we also manage to make logisticians a little more flexible... Thank you again for your confidence. Tristan Depauw
A
Rating: 5 out of 5
Nothing to complain about...
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A
Rating: 2 out of 5
The telephone greeting borders on rudeness. You get the impression that the customer is bothering you. The carrier they choose communicates very poorly - if at all. I haven't tasted the wine yet, but I'm better served elsewhere. No second time. I'm very sorry.
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Response from Vignerons d’Exception
Dear Madam, we always do our utmost to remain "zen" no matter how our customers behave, even if they treat us like animals (after all, the customer is king and we're just "suppliers"). Unfortunately, in some cases - fortunately very rare - it's hard to obey. Sorry about that.
A
Rating: 5 out of 5
very efficient! offers from producers not always very well known but very authentic!...very coherent price range! Well done!
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Rating: 5 out of 5
Great selection, great site, great customer relations (I wanted to add a crate to my order) and great delivery. A great plan!
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Rating: 5 out of 5
Ras
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A
Rating: 5 out of 5
Great winemakers, often offering exceptional value for money. These are the choices of this discreet but highly professional wine merchant.
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Rating: 5 out of 5
First order, completely satisfied. Very good.
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Rating: 5 out of 5
Top as usual!
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Rating: 5 out of 5
Excellent vintages, living up to the reviews. Impeccable delivery. I am a loyal customer and will remain so. Bravo to the team.
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A
Rating: 5 out of 5
Service at the op as usual, never disappointed by the quality of the wines
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Rating: 5 out of 5
always very good advice. Don't hesitate to contact them before placing an order to add a few new discoveries.
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Rating: 5 out of 5
Vignerons d'exception lives up to its name I find their selection very relevant I was able to find wines that were no longer available on the estate Fast delivery
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Rating: 5 out of 5
An original selection of wines, with beautiful bottles at all prices, from the sweetest to the most indecent. Quality service and advice. It's good, it's fine and it's always a pleasure to come back.
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Rating: 5 out of 5
I recommend it.
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Rating: 5 out of 5
perfect service as always
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Rating: 5 out of 5
A large stock of quality wine, and impeccable delivery...
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Rating: 4 out of 5
A good description of the wines and winemakers, the mixed box gives you the right to discover or make a mistake before ordering by the case.
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A
Rating: 5 out of 5
Fast delivery
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Rating: 5 out of 5
Great discoveries at affordable prices
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A
Rating: 5 out of 5
Professional and considerate
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Rating: 5 out of 5
httrh
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Rating: 5 out of 5
Very fast delivery, nothing to say.
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Rating: 4 out of 5
In this world of abundant offers, thank you for selecting for us the subtle, the unusual.
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Rating: 5 out of 5
Many thanks to Vignerons d'Exception for their invaluable advice and prompt delivery.
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Rating: 5 out of 5
Everything went very smoothly. Fast delivery. Great wine!
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Rating: 5 out of 5
we can see that they are not only enthusiasts, but also true professionals
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Rating: 5 out of 5
Only good wines. You can buy with confidence that the taste will be there.
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Rating: 5 out of 5
Good ergonomics of the site, which directed me towards choices that suited me. Order received on time, impeccable service
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