Customer reviews of Vignerons d’Exception

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 2 796 published reviews
5 2 413 86% 4 313 11% 3 47 2% 2 16 1% 1 7 0%

Summary of reviews

The store shines with an exceptional wine selection and broad range, including diverse tastes and notable value for money, which keeps customers returning as a primary source for their purchases. Delivery is consistently praised for speed, reliability, careful packaging, and on-schedule arrivals, with multiple mentions of precise delivery, accurate tracking, and thoughtful handling. Customer service and staff accessibility are highlighted as responsive and helpful, offering informed choices and thoughtful advice throughout the ordering process. Overall, the experience is described as flawless—from ordering to delivery—with superb catalog quality, reliability, and consistently positive results.

Reviews 1, 2, 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/04/2022
I recommend it to everyone I know
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/04/2022
Perfect
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/04/2022
Our discussions about delivery were not fruitful: the delivery man did what he wanted to do, arriving at 11.40am, whereas someone had arrived at my house at 12pm to receive the wines. The driver didn't even leave a phone message. I had to drive all the way from Nantes to the depot to collect the wines before closing time. Vive la modernité. Not all the wines I bought are listed below...it must be a bug! My friends made a wonderful discovery with the Mondeuse Noire from Blard.
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Response from Vignerons d’Exception
Dear Sir, we're sorry that the delivery driver was 20 minutes early in his round. Of course, if you hadn't gone to pick up your wines that day, he would have come back to deliver on another day since he couldn't find anyone. The carrier or we would have contacted you to rearrange an appointment. Please accept our sincere apologies for the inconvenience, and please don't hesitate to call us if you have the slightest delivery problem. We do our best to make things easier with carriers who unfortunately can't carry out their rounds to the minute or go back... We'll do our best to do better next time, and hope you'll forgive us this time and give us another chance. Sincerely, Tristan Depauw
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/04/2022
Availability and professionalism
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/04/2022
I haven't tasted your wines yet.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/04/2022
It was a gift shipment, and despite the repeated absence of the recipient, the coordination and handling by Vignerons d'exception was perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/03/2022
Exceptional
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/04/2022
Perfect as usual, with a precise and eclectic selection of great discoveries!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/04/2022
choice , delivery and packaging very satisfactory
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/04/2022
everything was perfect thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/04/2022
Fine
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/04/2022
Reliable and committed to customer satisfaction. Good choice of classic estates and interesting finds
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 07/04/2022
Problem with delivery... otherwise impeccable! excellent advice, wine discoveries
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/04/2022
Order received quickly. Top-notch organization for picking up the order in a difficult-to-reach street in old Lyon.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/02/2022
Very good catalog with very good value for money and very easily available by phone.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/03/2022
Nice selection of wines, very well packaged and fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/04/2022
The wines are carefully selected, and delivery is fast and smooth.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/04/2022
perfect i recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/03/2022
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/03/2022
...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/03/2022
As good as ever
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/03/2022
Very professional and friendly team
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/03/2022
very well
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/02/2022
Fast and efficient
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/03/2022
Nice selection fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/02/2022
Always great. One phone call to be guided to discoveries that suit you, and you're in the bull's-eye!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/03/2022
My order arrived very quickly and in perfect condition.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/03/2022
Excellent care and attention. Recommendable.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/03/2022
Very satisfactory service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/03/2022
Excellent advice that suits my tastes. Thank you Tristan and his team.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/03/2022
Fast and as ordered. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/03/2022
A selection you can trust
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/03/2022
Perfect. Good value for money and excellent delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/03/2022
As usual :)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/03/2022
I recommend it!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/01/2022
Top express service. Nothing to complain about and yes, I intend to buy wine from them again!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/02/2022
A serious site with well-chosen wines and relevant comments on these wines. Deliveries are fast and trouble-free. The only drawback is that it would be interesting to be able to buy wines in sets of 3, but the mixed cartons partially compensate for this drawback.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/03/2022
Excellent welcome, lots of availability and good advice
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/03/2022
Very practical, living in Lyon I was able to pick up my order at their office address in the 5th arrondissement.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/01/2022
good advice, good price & fast delivery, thank you Vigneron d'Exception team
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