Customer reviews of Vignerons d’Exception

9,7 /10

Based on 2 780 published reviews

5 2 397 86% 4 313 11% 3 47 2% 2 16 1% 1 7 0%

Summary of reviews

The online store Vignerons d'Exception is celebrated for its exceptional selection of wines, with customers frequently highlighting the remarkable quality and variety available. Many express their satisfaction with the thoughtful advice provided, which helps them discover new and exquisite wines that cater to their tastes. Delivery services are consistently praised for being fast and reliable, with many orders arriving on time and in excellent condition.

Reviews 1, 2, 4 and 5 stars

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Acheteur Vérifié

Published on 13/04/2023 à 17h20 following a purchase from 20/03/2023

order delivered promptly within the agreed delivery time.

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Acheteur Vérifié

Published on 13/04/2023 à 16h35 following a purchase from 03/03/2023

Perfect wine selection. Excellent customer service.

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Acheteur Vérifié

Published on 13/04/2023 à 15h03 following a purchase from 23/03/2023

???

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Acheteur Vérifié

Published on 13/04/2023 à 12h54 following a purchase from 23/03/2023

Fast, efficient and, above all, exceptional value for money.

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Acheteur Vérifié

Published on 12/04/2023 à 08h52 following a purchase from 19/03/2023

very good upstream communication and punctual delivery

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Acheteur Vérifié

Published on 11/04/2023 à 17h12 following a purchase from 19/03/2023

Perfect, careful packaging.

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Acheteur Vérifié

Published on 11/04/2023 à 14h49 following a purchase from 04/03/2023

perfect service

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Acheteur Vérifié

Published on 06/04/2023 à 13h37 following a purchase from 16/03/2023

Equal to what we had tasted before.
Quality and speed of delivery. Thank you.

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Acheteur Vérifié

Published on 02/04/2023 à 19h11 following a purchase from 17/02/2023

Very good advice' fast delivery. I have always been very satisfied with this site.

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Acheteur Vérifié

Published on 01/04/2023 à 17h30 following a purchase from 10/03/2023

Excellent wine Fast delivery

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Acheteur Vérifié

Published on 31/03/2023 à 09h43 following a purchase from 07/03/2023

Nothing but quality nuggets presented with infectious passion.

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Acheteur Vérifié

Published on 29/03/2023 à 13h43 following a purchase from 12/03/2023

PERFECT

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Acheteur Vérifié

Published on 26/03/2023 à 16h49 following a purchase from 05/03/2023

Qualitative, serious, no unpleasant surprises, trustworthy site

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Acheteur Vérifié

Published on 26/03/2023 à 12h28 following a purchase from 23/02/2023

CLEAR

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Acheteur Vérifié

Published on 26/03/2023 à 11h13 following a purchase from 05/03/2023

Nothing to say about delivery, the order tracking is well done.
This site leads to great discoveries. I recommend it.

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Acheteur Vérifié

Published on 26/03/2023 à 00h13 following a purchase from 03/03/2023

Reliable and trouble-free

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Acheteur Vérifié

Published on 23/03/2023 à 18h44 following a purchase from 24/02/2023

Very good, with special cuvées often hard to find.

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Acheteur Vérifié

Published on 18/03/2023 à 23h43 following a purchase from 17/02/2023

very good, fast

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Acheteur Vérifié

Published on 18/03/2023 à 07h26 following a purchase from 20/02/2023

Quality advice

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Acheteur Vérifié

Published on 16/03/2023 à 17h19 following a purchase from 24/01/2023

Perfect

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Acheteur Vérifié

Published on 14/03/2023 à 10h07 following a purchase from 19/02/2023

After contacting your carrier to arrange a delivery date, he arrived the day before the agreed date at 06:30 in the morning... From an organizational point of view, I've had better. Otherwise, delivery was as ordered. Like too many online sales sites, the weakest link remains delivery logistics.

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Response from Vignerons d’Exception Published on 14/03/2023

Dear Sir, first of all, thank you for taking the time to bring this information to our attention. Our Paris-area carrier obviously doesn't brag when it doesn't do its job properly. We apologize for his unacceptable behavior, and will immediately "put things right". In fact, this is a small company which is supposed to respect our requests for appointments, etc., since it's not a big computerized machine as it often is. They're even willing to go upstairs and down to the cellar, which is hardly ever the case with other delivery companies, especially for wine. It seems that one of the drivers got a bit carried away with the instructions (day + time!), and this will not go unchallenged. We apologize again, and should you be so kind as to place your trust in us again despite this pitiful experience, please be assured that we'll be particularly vigilant when it comes to delivery... We can only hope that the wines are at least to your taste... and that you enjoy them all!

Acheteur Vérifié

Published on 12/03/2023 à 15h35 following a purchase from 26/01/2023

The choice is vast, at all prices, only fine bottles from passionate winemakers. We recommend it.

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Acheteur Vérifié

Published on 12/03/2023 à 14h39 following a purchase from 15/02/2023

Very good choice of winemakers; never disappointed so far! Very good delivery times, and any blunders are properly rectified ...

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Acheteur Vérifié

Published on 12/03/2023 à 10h33 following a purchase from 15/02/2023

Very interesting. Access to renowned winemakers with top-quality wines at all price points. Sound advice.... highly recommended!

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Acheteur Vérifié

Published on 10/03/2023 à 13h16 following a purchase from 26/01/2023

Excellent service. Organized and efficient. Only negative point, the price may be a little high compared to the competition. Thank you

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Acheteur Vérifié

Published on 09/03/2023 à 14h35 following a purchase from 18/02/2023

as usual: very good. the only point for improvement was that there was no advance notice of the delivery to confirm or change the delivery slot. fortunately I was at home.

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Acheteur Vérifié

Published on 09/03/2023 à 14h02 following a purchase from 15/02/2023

well-designed

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Acheteur Vérifié

Published on 09/03/2023 à 12h34 following a purchase from 16/02/2023

Perfect process from order to delivery

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Acheteur Vérifié

Published on 07/03/2023 à 11h34 following a purchase from 09/02/2023

On-time delivery Bravo

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Acheteur Vérifié

Published on 04/03/2023 à 17h48 following a purchase from 10/02/2023

Impeccable service

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Acheteur Vérifié

Published on 04/03/2023 à 17h21 following a purchase from 12/02/2023

perfect service and on-time delivery

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Acheteur Vérifié

Published on 04/03/2023 à 17h02 following a purchase from 09/02/2023

everything is perfect; selection, shipping, etc.

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Acheteur Vérifié

Published on 04/03/2023 à 17h00 following a purchase from 13/02/2023

Everything works perfectly.

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Acheteur Vérifié

Published on 04/03/2023 à 14h44 following a purchase from 12/02/2023

Availability and prompt response, very short delivery times

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Acheteur Vérifié

Published on 04/03/2023 à 14h31 following a purchase from 07/02/2023

Very good selection

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Acheteur Vérifié

Published on 02/03/2023 à 12h39 following a purchase from 09/02/2023

Fast and efficient

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Acheteur Vérifié

Published on 02/03/2023 à 12h37 following a purchase from 16/01/2023

Quality and efficiency

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Acheteur Vérifié

Published on 02/03/2023 à 12h35 following a purchase from 10/02/2023

Good advice

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Acheteur Vérifié

Published on 28/02/2023 à 14h49 following a purchase from 07/02/2023

Unreliable

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Response from Vignerons d’Exception Published on 28/02/2023

Dear Sir, we're not reliable because you were outraged that we couldn't leave your wines in the open in front of your door because you weren't there during the day? On the contrary, we believe that our carrier is perfectly serious and reliable in requiring a signature as proof of delivery. If your parcel (€1,340) was stolen by one of your neighbors? You would certainly have given us other unenviable descriptions. What's more, you gave us your delivery instructions after your order had left... In short, we know how to adapt to all our customers (see most of the other comments!) but all you have to do is let us know when you place your order, and so on. By the time the delivery man is at the door, it's a bit late. Good tasting and good luck finding "reliable" suppliers who leave your wines in the wild without proof of delivery! Tristan Depauw

Acheteur Vérifié

Published on 26/02/2023 à 09h10 following a purchase from 24/01/2023

Well-stocked, with exceptional products at very reasonable prices, I found the wines I was looking for and not easy to get!

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