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E
Rating: 5 out of 5
Sound advice, friendly service, efficient delivery. I recommend them!
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Customer reviews of Vignerons d’Exception
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 2 796 published reviews
Summary of reviews
The store shines with an exceptional wine selection and broad range, including diverse tastes and notable value for money, which keeps customers returning as a primary source for their purchases. Delivery is consistently praised for speed, reliability, careful packaging, and on-schedule arrivals, with multiple mentions of precise delivery, accurate tracking, and thoughtful handling. Customer service and staff accessibility are highlighted as responsive and helpful, offering informed choices and thoughtful advice throughout the ordering process. Overall, the experience is described as flawless—from ordering to delivery—with superb catalog quality, reliability, and consistently positive results.
Reviews 1, 3, 4 and 5 stars
Reset filtersP
Rating: 4 out of 5
Nothing to say...except for the delivery...broken bottles and destroyed box!
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J
Rating: 5 out of 5
perfect
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P
Rating: 5 out of 5
Excellent service: selection, purchase, delivery. The information on the website about the wines, their production and their qualities, always proves to be very reliable. I rely heavily on it for all my orders.
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T
Rating: 5 out of 5
Perfect
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C
Rating: 5 out of 5
Clear, detailed information
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H
Rating: 5 out of 5
Perfect thanks
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E
Rating: 5 out of 5
Perfect
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S
Rating: 5 out of 5
Very nice selection of winemakers
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B
Rating: 4 out of 5
Delivery on time but minimum service from the driver, especially when unloading the parcels from the truck. He puts them at the end of his truck, and I have to go back and forth to take them home.
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P
Rating: 5 out of 5
Thanks to your comments, I discovered Christophe Curtat's domaine, in particular with the cuvée (sous l'amandier), and I'm happy to come back to you to place a new order while taking advantage of the promotional codes.
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P
Rating: 5 out of 5
From advice to tasting, it's perfect!
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A
Rating: 5 out of 5
An outstanding choice, with genuine proximity to the winegrowers, competitive prices, and a team that's available and relevant if you have any questions!
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F
Rating: 5 out of 5
Practical, user-friendly site, delivery as expected
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C
Rating: 5 out of 5
excellent
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A
Rating: 5 out of 5
Perfect
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P
Rating: 5 out of 5
I found the wine I was looking for
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J
Rating: 5 out of 5
EVERYTHING IS PERFECT!!!
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F
Rating: 5 out of 5
Parfsit
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N
Rating: 5 out of 5
FAST DELIVERY
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J
Rating: 5 out of 5
Reference site for finding great winemakers and great wines.
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J
Rating: 4 out of 5
Good delivery Bcp better than last time when there were two broken bottles Good day
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G
Rating: 5 out of 5
Superb selection!
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D
Rating: 5 out of 5
Very interesting bottles, and very careful service
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G
Rating: 4 out of 5
No credit card. Not announced when ordering. The method is not fair. The wines ordered lived up to their promises. Excellent.
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Response from Vignerons d’Exception
Dear Sir, thank you for taking the time to let us know about your online disappointment and your satisfaction with the wines you chose. We do of course accept credit cards, and are sorry that your bank has refused your payment on several occasions. The reason they have sent us is "authentication failure", so it seems that something is wrong with the application on your phone that authenticates you according to the "3D Secure" standards applied by banks. If you'd like to pay by credit card in the future, please don't hesitate to contact us, and we'll certainly be able to rectify the technical problem you've encountered together! Thank you again for your confidence, Tristan Depauw
P
Rating: 5 out of 5
Serious website
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C
Rating: 5 out of 5
received the wine box on time, well packed, nothing to say. Thank you
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S
Rating: 5 out of 5
Good advice, wide choice of products and fast, efficient delivery. What more could you ask for?
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N
Rating: 5 out of 5
A sure thing
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B
Rating: 5 out of 5
Excellent service. Informed choice and well-oiled logistics. Au tio.
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L
Rating: 5 out of 5
impeccable
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C
Rating: 5 out of 5
Received on time. Thank you
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D
Rating: 5 out of 5
Very professional, and able to respond to your requests.
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J
Rating: 5 out of 5
I have recommended it several times
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P
Rating: 5 out of 5
Very good selection of the best wines
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D
Rating: 5 out of 5
Very professional!
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J
Rating: 5 out of 5
EVERYTHING IS PERFECT!!!
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B
Rating: 5 out of 5
Very burn
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J
Rating: 5 out of 5
Very good choice of winemakers
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P
Rating: 5 out of 5
Uneventful!!!
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