Customer reviews of Vignerons d’Exception

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 2 780 published reviews
5 2 397 86% 4 313 11% 3 47 2% 2 16 1% 1 7 0%

Summary of reviews

The online store Vignerons d'Exception is celebrated for its exceptional selection of wines, with customers frequently highlighting the remarkable quality and variety available. Many express their satisfaction with the thoughtful advice provided, which helps them discover new and exquisite wines that cater to their tastes. Delivery services are consistently praised for being fast and reliable, with many orders arriving on time and in excellent condition.

Reviews 1, 3, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/09/2020
Always a varied, high-quality selection!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/09/2020
An excellent choice of wines, unless you're a Bordeaux fan! The possibility of buying older vintages, which is great if you can't store wines in good conditions;
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/08/2020
A problem during shipping was handled remarkably well and professionally.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/09/2020
Fast and perfect delivery as always
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/09/2020
Quality proposals, very clear and well-documented site and order navigation. Delivery costs not given and not the quickest.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/09/2020
Everything worked very well
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/08/2020
responsive, impeccable service!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/09/2020
attractive, clear, simple, rich in information, team always available and good advice I highly recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/08/2020
nickel. This is my 2nd order. delivered to my home. (very early in the morning for this second delivery)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/08/2020
Very serious site with good winemakers
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/07/2020
Perfect, excellent service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/08/2020
Excellent selection and impeccable service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/08/2020
a selection of very good addresses, a virtual dead end on Bordeaux (but who cares? Not me, anyway!), a Lyon snobbery that's a little too pronounced with the disproportionate weight of the Northern Côtes du Rhône. A choice of owner-winemakers (not merchants) that's growing steadily. Bravo and thank you, keep up the good work!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/08/2020
Excellent wines, I followed the advice of Vignerons d'Exception, not being a specialist myself. The only drawback was that the delivery note said "DELIVERY AFTER 08 H3 the deliveryman rang at 07 H11. Detail: he wasn't wearing a watch.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/08/2020
The best ( or almost )
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/08/2020
I haven't opened a single bottle yet!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/08/2020
GOOD CHOICE OF WINES. It's a shame that some expensive wines can't be ordered except in cases of 6.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/08/2020
Nice choice and very good comments and explanations, pleasant site, lacks a little more affordable small wines but it is perhaps a choice of the house, serious delivery in very good packaging.
One small downside: free delivery for orders over €300 is a bit steep.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/08/2020
Super service. Very available, responsive, good advice. They call you back if you have any questions or problems. They know their trade inside out, and have nothing but nuggets in their cellars, and kindness to boot. Customer service like that is hard to come by!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/08/2020
Great newsletter, great selection, great site!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/08/2020
Really good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/07/2020
rigorous selection reasonable prices fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/08/2020
n/a
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/08/2020
fast and efficient
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/08/2020
Fast shipping despite the circumstances.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/08/2020
very nice selection bravo
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/07/2020
one of the best sites ...always excellent suggestions
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/05/2020
R.A.S . always on time
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/07/2020
serious , very good organization ,
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/08/2020
Your comments are always relevant
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/08/2020
Always satisfied.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/08/2020
kln
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/07/2020
Very pleasant wines very well made
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/07/2020
Super service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/06/2020
fast delivery and perfect packaging
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/07/2020
UTILE, well inspired
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 25/07/2020
The UPS delivery service is sub-par compared with pe PostNL.
The bottles were on the road for almost a week, and this in the middle of a heatwave.
I hope the wine didn't suffer too much.
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Response from Vignerons d’Exception
Dear Sir, thank you again for your confidence. I'd like to reassure you about the delivery time: your wine didn't spend more than a week in transit with UPS. We advertise a delivery time of about 2 weeks for Europe, but wine spends much less time in transit. You ordered on Saturday 25th, and your order left our Burgundy winery on Monday evening 27th, traveling overnight to arrive at our air-conditioned office on the morning of the 28th, where we pack all European orders ourselves in special cartons. Your wine - by the way, it's a very resistant Trévallon in Provence, particularly strong because it's made from Cabernet Sauvignon + Syrah - left our Lyon office on Thursday July 30th, and was delivered to you on Monday August 3rd at 11am. On our website, you can choose a later date within the next 3 months if you don't want your wine to be delivered immediately, for example if it's hot or you're out of town. Thank you again for your trust and understanding, Tristan Depauw
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/07/2020
Delivery received in Belle Ile without any problem
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/07/2020
An excellent selection of wines, sound advice and a helpful team - well done!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/07/2020
Convincing site with quality products.
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