Customer reviews of Vignerons d’Exception

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 2 780 published reviews
5 2 397 86% 4 313 11% 3 47 2% 2 16 1% 1 7 0%

Summary of reviews

The online store Vignerons d'Exception is celebrated for its exceptional selection of wines, with customers frequently highlighting the remarkable quality and variety available. Many express their satisfaction with the thoughtful advice provided, which helps them discover new and exquisite wines that cater to their tastes. Delivery services are consistently praised for being fast and reliable, with many orders arriving on time and in excellent condition.

Reviews 1 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/11/2019
Perfect transaction! Don't change a thing ...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/11/2019
Everything perfect: products, price, service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/11/2019
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/11/2019
Fast and efficient
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/10/2019
Very clear and precise.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/11/2019
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/10/2019
Very responsive and friendly!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/09/2019
Great wines, excellent quality at great prices. Off the beaten track And above all, a team of wine lovers who love the pleasure they give to be tasted or shared with friends. A combination of warm, friendly and highly professional talents.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/10/2019
Nickel
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/11/2019
Very good site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/10/2019
At the top
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/10/2019
Fine references and fine discoveries from these winegrowers
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/09/2019
Super
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/10/2019
High-quality service and products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/10/2019
Fast delivery and conforms to my order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/10/2019
What I find superbly well done is the weekly brief...and I buy by this means, not by going to the site first...so my qualification of 5 is mainly for the letter rather than the site Bien à vous
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/10/2019
A site offering excellent wines direct from the estate and impeccable delivery service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/10/2019
Very satisfied with your service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/10/2019
Very precise and competent Beautiful references and magical discoveries
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/10/2019
TR7S GOOD
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/10/2019
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/08/2019
Recommended to my friends.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/10/2019
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/10/2019
fast, on-time delivery, packaging in good condition lack of parcel relays to make delivery easier
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/10/2019
A site where nothing is left to chance, everything is controlled from A to Z Every wine, from the least prestigious to the greatest ....... can be trusted .... and purchased.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/10/2019
I was away and the delivery man followed the instructions to the letter. Perfect again.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/10/2019
Top and fast service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/10/2019
Relevant!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/10/2019
RaS... perfect packaging... delivery times ok... to be recommended
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/08/2019
Good advice!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/10/2019
Perfect service
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 02/10/2019
I was woken up at 07:00 in the morning by your delivery man who was at my door. I had not been informed of the delivery and the driver told me that 7am was a legal time. It wasn't a bailiff or a police inspector, however....
. You don't deliver at 7am without warning. Unacceptable.
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Response from Vignerons d’Exception
Dear Sir, you're absolutely right, this is completely unacceptable and I apologize for the appalling behavior of our Parisian carrier. The driver must not really know the meaning of the word "legal", nor the contract that binds us to this carrier, which requires him to call all our customers to agree on a delivery slot that suits everyone. Most of the time this goes well, but in this case it's a complete fiasco, and I can only offer you our deepest apologies, while making it clear that I will of course complain about this behavior... and especially about the absence of a telephone call to arrange a suitable delivery slot.
And if you were to try an experiment with us again, we would of course take the necessary precautions to ensure that the delivery went smoothly. Unfortunately, we can't be behind every delivery driver in France, and we hope that you will forgive us this faux pas, and above all enjoy the wines in our selection. Yours sincerely, Tristan Depauw
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/10/2019
A serious site offering great discoveries at affordable prices
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/09/2019
Fast and reliable service. A first order that gave me complete satisfaction.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/09/2019
wines of excellent quality and great diversity; perhaps not enough older vintages
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/09/2019
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/09/2019
Very serious site, fast delivery and quality. Perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/09/2019
Order collected on the agreed day! Well designed and clear site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/09/2019
Delivery on time, perfect!
attentive customer service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/09/2019
Informative and well-written.
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