Customer reviews of Vignerons d’Exception

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 2 796 published reviews
5 2 413 86% 4 313 11% 3 47 2% 2 16 1% 1 7 0%

Summary of reviews

The store shines with an exceptional wine selection and broad range, including diverse tastes and notable value for money, which keeps customers returning as a primary source for their purchases. Delivery is consistently praised for speed, reliability, careful packaging, and on-schedule arrivals, with multiple mentions of precise delivery, accurate tracking, and thoughtful handling. Customer service and staff accessibility are highlighted as responsive and helpful, offering informed choices and thoughtful advice throughout the ordering process. Overall, the experience is described as flawless—from ordering to delivery—with superb catalog quality, reliability, and consistently positive results.

Reviews 2, 3, 4 and 5 stars

Reset filters
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/01/2022
a site that shares with us often (d)astonishing discoveries; perfect order tracking
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/02/2022
A last-minute change of order; a very sympathetic contact who found a solution to make everything run smoothly. Just great! However, I'm a little worried about the price of the wine, which is a little more expensive than on competing sites. But the quality of service is there.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/02/2022
Top
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/02/2022
top-notch as always
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/02/2022
Excellent
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/02/2022
Professional site with a wide and varied range of estates and wines.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/02/2022
Nothing to say, a reliable online wine merchant that's perfect for wine lovers looking for wines that match their tastes.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/02/2022
Always TOP, especially the possibility of rare mixes.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 20/01/2022
Perhaps a little too enthusiastic about certain winemakers. Unfortunately, the discoveries were disappointing. So not exceptional. The time has come > Ogier = Not at all up to your expectations.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/02/2022
Very professional, fast, competitive prices
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/02/2022
At the top!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/02/2022
Very large selection of wines at reasonable prices. Impeccable delivery, perhaps a little expensive.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/02/2022
fine
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/02/2022
serious
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/01/2022
I order my wine regularly from the site. It's very well designed and informative. I generally find wines from winemakers who are very committed to the quality of their terroir and to respectful practices. The wines on offer match my tastes, and the prices are very reasonable compared with those on other sites. The delivery service is perfect.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/01/2022
CLEAR
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/01/2022
fast, compliant delivery
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/01/2022
You are accompanied and they hit the nail on the head .... excellent service and excellent wines... happiness!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/01/2022
Expert advice, accurate assessment of customer tastes, a top-quality catalog to indulge yourself at any price. Bravo
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/01/2022
I love this site and its finds
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 07/02/2022
Package broken. Out of stock, no identical replacement
Translated reviews
Response from Vignerons d’Exception
Dear Sir, thank you for your review and the 2/5 rating for your third order (I hope you were satisfied with the first two, for which you unfortunately didn't leave a review, perhaps because everything went so well?) Indeed, the carrier broke a box, which happens on average in 0.5% of our deliveries. Unfortunately, it was the last in our stock, and the winemaker had run out of it too. As a result, after a telephone exchange and your agreement to this solution, we delivered another very similar but indeed not identical vintage, from the same estate but from a neighboring clos, and refunded the difference of €1 per bottle. Unfortunately, this is a rare occurrence, and we apologize again for this inconvenience, a rare combination of two very unintentional factors: a breakage and, what's more, the breakage of the last box in our stock! Yours sincerely, Tristan Depauw, president and founder of Vignerons d'Exception.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/01/2022
Very good as usual!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/01/2022
Many small, high-quality producers producing excellent wines at very reasonable prices. Truly exceptional wines. To be recommended to friends.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/12/2021
Very good service
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2021
Top-notch customer service and excellent advice!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/12/2021
Just what I expected
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/01/2022
Reliable, competent, responsive!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/01/2022
An excellent selection of wines and winemakers, and a commitment to customer satisfaction.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/01/2022
Beautiful and consistent performance - Thank you!
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/12/2021
ccc
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/01/2022
Extra
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/01/2022
4* for the site, ordering and delivery.
...for the wine: it's in the cellar!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/01/2022
Never disappointed with fast delivery Thank you
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/01/2022
Excellent, good selection of products and fast delivery.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/01/2022
perfect from start to finish
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/12/2021
Good quality products, fast delivery, impeccable telephone service to organise delivery with the carrier. Well done and thank you.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2022
Perfect service and fast delivery. I will place more orders.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/01/2022
Perfect as always! Fill up on the best bottles with your eyes closed. A very demanding customer.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/01/2022
Good but not enough surprises
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/01/2022
Fast, nothing to complain about
Translated reviews
We use cookies for audience measurement and improving user experience.