Customer reviews of Vignerons d’Exception

9,7 /10

Based on 2 796 published reviews

5 2 413 86% 4 313 11% 3 47 2% 2 16 1% 1 7 0%

Summary of reviews

The store shines with an exceptional wine selection and broad range, including diverse tastes and notable value for money, which keeps customers returning as a primary source for their purchases. Delivery is consistently praised for speed, reliability, careful packaging, and on-schedule arrivals, with multiple mentions of precise delivery, accurate tracking, and thoughtful handling. Customer service and staff accessibility are highlighted as responsive and helpful, offering informed choices and thoughtful advice throughout the ordering process. Overall, the experience is described as flawless—from ordering to delivery—with superb catalog quality, reliability, and consistently positive results.

Reviews 2, 3, 4 and 5 stars

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Acheteur Vérifié

Published on 05/11/2019 à 12h55 following a purchase from 12/10/2019

TR7S GOOD

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Acheteur Vérifié

Published on 05/11/2019 à 12h36 following a purchase from 15/10/2019

Very good

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Acheteur Vérifié

Published on 05/11/2019 à 10h24 following a purchase from 22/08/2019

Recommended to my friends.

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Acheteur Vérifié

Published on 04/11/2019 à 10h38 following a purchase from 10/10/2019

Perfect

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Acheteur Vérifié

Published on 03/11/2019 à 17h05 following a purchase from 06/10/2019

fast, on-time delivery, packaging in good condition lack of parcel relays to make delivery easier

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Acheteur Vérifié

Published on 31/10/2019 à 14h46 following a purchase from 09/10/2019

It's a pity we can't buy the bottles individually... The selection on offer is of high quality and well-priced, except for the BOURGOGNE... but that's not the fault of the website "Vignerons d'exception"!

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Acheteur Vérifié

Published on 29/10/2019 à 15h03 following a purchase from 07/10/2019

A site where nothing is left to chance, everything is controlled from A to Z Every wine, from the least prestigious to the greatest ....... can be trusted .... and purchased.

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Acheteur Vérifié

Published on 28/10/2019 à 16h47 following a purchase from 05/10/2019

I was away and the delivery man followed the instructions to the letter. Perfect again.

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Acheteur Vérifié

Published on 28/10/2019 à 11h35 following a purchase from 07/10/2019

Top and fast service.

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Acheteur Vérifié

Published on 26/10/2019 à 16h10 following a purchase from 03/10/2019

Relevant!

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Acheteur Vérifié

Published on 26/10/2019 à 12h30 following a purchase from 05/10/2019

RaS... perfect packaging... delivery times ok... to be recommended

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Acheteur Vérifié

Published on 26/10/2019 à 06h04 following a purchase from 19/08/2019

Good advice!

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Acheteur Vérifié

Published on 26/10/2019 à 05h59 following a purchase from 04/10/2019

Perfect service

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Acheteur Vérifié

Published on 24/10/2019 à 13h30 following a purchase from 07/10/2019

A serious site offering great discoveries at affordable prices

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Acheteur Vérifié

Published on 23/10/2019 à 09h23 following a purchase from 30/09/2019

Fast and reliable service. A first order that gave me complete satisfaction.

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Acheteur Vérifié

Published on 22/10/2019 à 12h55 following a purchase from 19/09/2019

wines of excellent quality and great diversity; perhaps not enough older vintages

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Acheteur Vérifié

Published on 19/10/2019 à 10h23 following a purchase from 06/09/2019

I think it's a shame to charge 5 euros for a direct visit to the premises of exceptional winegrowers. Wouldn't it be better not to charge anything or simply not to authorize a visit to your premises and force buyers to have their goods delivered by parcel? It's not about the five euros but rather a question of principle, as the vast majority of your competitors offer free collection. Apart from this small detail, I find the quality of your wine offers to be of great quality and your site is very detailed. Best regards.

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Response from Vignerons d’Exception Published on 19/10/2019

Hello Sir, and thank you for your comment and your orders. Unfortunately, we have to pay for delivery between our Burgundy winery and our Lyon office. This costs much more than €5! The fact that we group all shipments together every Monday saves us a little, which is why we only charge €5. The wine merchants who don't charge are certainly those who have the wines on site :-) This service is designed for people in Lyon who work and can't have parcels delivered to their homes when they're away. In fact, it's very much appreciated, as they meet us "in real life" and our discussions are always very friendly, often revolving around our shared passion, wine! Of course, our customers are under no obligation to choose this service, and they can always opt for home delivery (which, by the way, costs us much more than the €20 we charge for this service!) I hope you enjoy your tastings. Best regards, Tristan Depauw.

Acheteur Vérifié

Published on 18/10/2019 à 20h45 following a purchase from 12/09/2019

Better tracking of shipments

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Acheteur Vérifié

Published on 18/10/2019 à 18h36 following a purchase from 27/09/2019

Very good

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Acheteur Vérifié

Published on 17/10/2019 à 21h32 following a purchase from 24/09/2019

Very serious site, fast delivery and quality. Perfect.

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Acheteur Vérifié

Published on 17/10/2019 à 15h41 following a purchase from 19/09/2019

Order collected on the agreed day! Well designed and clear site.

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Acheteur Vérifié

Published on 17/10/2019 à 15h40 following a purchase from 20/09/2019

Delivery on time, perfect!
attentive customer service

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Acheteur Vérifié

Published on 17/10/2019 à 14h03 following a purchase from 28/09/2019

Informative and well-written.

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Acheteur Vérifié

Published on 16/10/2019 à 16h51 following a purchase from 24/09/2019

Very good site, quality offer and service.

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Acheteur Vérifié

Published on 15/10/2019 à 15h14 following a purchase from 25/07/2019

Efficiency, speed and availability of service. Wide choice of wines, very fine bottles at reasonable prices.
DO NOT HESITATE.

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Acheteur Vérifié

Published on 15/10/2019 à 12h20 following a purchase from 19/09/2019

Perfect order and delivery.

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Acheteur Vérifié

Published on 14/10/2019 à 15h42 following a purchase from 19/09/2019

Quality wines, well selected in each region, at reasonable prices for their appellation.

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Acheteur Vérifié

Published on 11/10/2019 à 15h17 following a purchase from 19/09/2019

simple and interesting with good value for money.

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Acheteur Vérifié

Published on 11/10/2019 à 14h47 following a purchase from 13/09/2019

Quality wine

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Acheteur Vérifié

Published on 09/10/2019 à 10h02 following a purchase from 03/08/2019

Unfortunately, information on alcohol content, type of corking and residual sugar is missing. Otherwise, a fine selection of wines.

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Acheteur Vérifié

Published on 08/10/2019 à 16h37 following a purchase from 19/09/2019

Flash delivery (the delivery is effective at 72h despite the WE! Delivery 1 hour before I was told it would be delivered !!), smooth correction of an order error (on my part). A site where you get a quick response, with humor and a human touch to boot. I'll be back soon!

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Acheteur Vérifié

Published on 08/10/2019 à 14h48 following a purchase from 19/09/2019

Very interesting weekly newsletter, fast and careful service, effective advice, never disappointed with the wines chosen.

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Acheteur Vérifié

Published on 08/10/2019 à 13h10 following a purchase from 11/09/2019

'''

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Acheteur Vérifié

Published on 04/10/2019 à 16h10 following a purchase from 05/09/2019

Smooth delivery

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Acheteur Vérifié

Published on 04/10/2019 à 14h14 following a purchase from 13/09/2019

VERY GOOD EFFICIENT SITE WITH GOOD PRODUCTS fast delivery

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Acheteur Vérifié

Published on 27/09/2019 à 12h30 following a purchase from 08/09/2019

as efficient as ever

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Acheteur Vérifié

Published on 24/09/2019 à 22h25 following a purchase from 02/09/2019

Perfect, good delivery on time.

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Acheteur Vérifié

Published on 24/09/2019 à 14h09 following a purchase from 27/08/2019

The site is very well documented. The only problem is that everything looks great!

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Acheteur Vérifié

Published on 22/09/2019 à 11h39 following a purchase from 30/08/2019

Very responsive site, no delivery problems (so far)!

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Acheteur Vérifié

Published on 21/09/2019 à 14h25 following a purchase from 31/08/2019

Very good

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