Customer reviews of Vignerons d’Exception

9,7 /10

Based on 2 796 published reviews

5 2 413 86% 4 313 11% 3 47 2% 2 16 1% 1 7 0%

Summary of reviews

The store shines with an exceptional wine selection and broad range, including diverse tastes and notable value for money, which keeps customers returning as a primary source for their purchases. Delivery is consistently praised for speed, reliability, careful packaging, and on-schedule arrivals, with multiple mentions of precise delivery, accurate tracking, and thoughtful handling. Customer service and staff accessibility are highlighted as responsive and helpful, offering informed choices and thoughtful advice throughout the ordering process. Overall, the experience is described as flawless—from ordering to delivery—with superb catalog quality, reliability, and consistently positive results.

Reviews 2, 3, 4 and 5 stars

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Acheteur Vérifié

Published on 10/08/2018 à 14h26 following a purchase from 17/07/2018

Receipt as ordered delivery on time perfect packaging

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Acheteur Vérifié

Published on 10/08/2018 à 12h23 following a purchase from 08/06/2018

deadlines met clear explanations

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Acheteur Vérifié

Published on 10/08/2018 à 11h02 following a purchase from 10/07/2018

Good wine but catastrophic delivery .

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Response from Vignerons d’Exception Published on 13/08/2018

Dear Sir, First of all, please accept our apologies for this "catastrophic delivery" which we discovered with your message. In the future, please do not hesitate to let us know immediately, as we will do our utmost to compensate for the temporary summer weaknesses of our carrier, who specializes in wine and has a reputation for reliability. Unfortunately, during the summer, some temps are not up to scratch... and we're sorry to hear that this has "fallen" on you. Having been unable to contact you for several days, we immediately launched an investigation with the carrier, who was careful not to inform us of any malfunction. Finally, I hope you'll give us another chance to check for yourself that this was an isolated malfunction, far removed from our standard of service quality. Once again, please accept our apologies. Sincerely, Tristan Depauw.

Acheteur Vérifié

Published on 03/08/2018 à 16h18 following a purchase from 23/06/2018

Trustworthy site Communication was excellent

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Acheteur Vérifié

Published on 03/08/2018 à 01h27 following a purchase from 07/07/2018

The selections on this site have never disappointed me. There's something for every budget, but the wines are all exceptional.

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Acheteur Vérifié

Published on 02/08/2018 à 14h33 following a purchase from 07/07/2018

good source of exceptional wines

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Acheteur Vérifié

Published on 29/07/2018 à 21h42 following a purchase from 08/07/2018

Wise choice of wine. Everything always goes perfectly. Thank you

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Acheteur Vérifié

Published on 29/07/2018 à 20h47 following a purchase from 04/07/2018

Perfect!

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Acheteur Vérifié

Published on 29/07/2018 à 15h19 following a purchase from 07/07/2018

I've ordered before and wasn't disappointed; I haven't tasted my last order yet. Don't try to expand too much so you don't become bad like "Vente à la propriété.com".

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Acheteur Vérifié

Published on 29/07/2018 à 13h23 following a purchase from 07/07/2018

Once again dissatisfied with the Shencker delivery man! Delivery to the pharmacy and not to reception as I had requested!

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Acheteur Vérifié

Published on 29/07/2018 à 13h17 following a purchase from 07/07/2018

Perfect ...fast delivery Excellent choice of winemakers

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Acheteur Vérifié

Published on 27/07/2018 à 21h52 following a purchase from 03/07/2018

Very good telephone reception.perfectly controlled delivery.

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Acheteur Vérifié

Published on 20/07/2018 à 19h10 following a purchase from 14/06/2018

Good online sales platform, with serious references at the right price. I'd recommend it. Shipping is fast and careful, but I have one big problem with the delivery service, a carrier that only delivers during office hours. It would be wise to offer a credible alternative for private customers.

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Acheteur Vérifié

Published on 20/07/2018 à 12h17 following a purchase from 25/06/2018

pleasant to use. very good wine details

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Acheteur Vérifié

Published on 16/07/2018 à 14h36 following a purchase from 20/06/2018

Clear and complete

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Acheteur Vérifié

Published on 15/07/2018 à 12h54 following a purchase from 21/06/2018

Very fine selection of magnificent wines.

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Acheteur Vérifié

Published on 15/07/2018 à 12h22 following a purchase from 14/06/2018

Nice selection, attentive team that takes care of the wines and the customers. Thank you very much!

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Acheteur Vérifié

Published on 15/07/2018 à 06h48 following a purchase from 06/05/2018

Excellent offer, very precise Perfect delivery

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Acheteur Vérifié

Published on 13/07/2018 à 14h48 following a purchase from 20/06/2018

Searching for passionate winemakers and well illustrated proposals. Easy contact with the organizers "too easy" as they say now. Bravo

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Acheteur Vérifié

Published on 13/07/2018 à 12h22 following a purchase from 15/06/2018

A good choice of winemakers, personal attention and advice, reliable and fast delivery. 20/20. Thank you and see you soon. Jérôme Riff

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Acheteur Vérifié

Published on 10/07/2018 à 22h23 following a purchase from 07/06/2018

The best online wine site for expert advice and exceptional wines.

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Acheteur Vérifié

Published on 10/07/2018 à 12h55 following a purchase from 15/06/2018

nothing to complain about, except perhaps the delivery company, Géodis I think, which doesn't measure up to the professional service provided by Vignerons d'exception. Thank you very much.

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Acheteur Vérifié

Published on 08/07/2018 à 14h20 following a purchase from 19/06/2018

Very professional.
Very satisfied.

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Acheteur Vérifié

Published on 07/07/2018 à 11h23 following a purchase from 07/06/2018

Very happy with my selection

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Acheteur Vérifié

Published on 06/07/2018 à 14h45 following a purchase from 11/06/2018

Initially I had a minor problem with the price difference between the paper version I received in my mailbox and the online version, but I ended up with a ULTRA PERFORMANT telephone advisor. So, no worries, nothing but good news. Delivery compliant, TOP

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Acheteur Vérifié

Published on 06/07/2018 à 12h32 following a purchase from 14/06/2018

Excellent choice of winegrowers.

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Acheteur Vérifié

Published on 06/07/2018 à 12h28 following a purchase from 14/06/2018

Simple, reliable, high quality. Thank you

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Acheteur Vérifié

Published on 04/07/2018 à 19h13 following a purchase from 11/06/2018

Great!

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Acheteur Vérifié

Published on 04/07/2018 à 12h36 following a purchase from 14/06/2018

Very good

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Acheteur Vérifié

Published on 03/07/2018 à 07h52 following a purchase from 07/06/2018

Great!

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Acheteur Vérifié

Published on 01/07/2018 à 12h30 following a purchase from 11/06/2018

Very professional, but also very inspiring

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Acheteur Vérifié

Published on 30/06/2018 à 15h30 following a purchase from 09/06/2018

Beautiful wines

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Acheteur Vérifié

Published on 30/06/2018 à 12h21 following a purchase from 07/06/2018

efficiency and speed

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Acheteur Vérifié

Published on 29/06/2018 à 15h10 following a purchase from 06/06/2018

fast reactive, I recommend

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Acheteur Vérifié

Published on 29/06/2018 à 14h01 following a purchase from 06/06/2018

Simple, super fast delivery. Very happy with this site.

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Acheteur Vérifié

Published on 29/06/2018 à 12h37 following a purchase from 01/06/2018

Great!!!

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Acheteur Vérifié

Published on 27/06/2018 à 13h51 following a purchase from 03/06/2018

Reliable and fast

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Acheteur Vérifié

Published on 22/06/2018 à 18h04 following a purchase from 30/05/2018

Excellent value for money.

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Acheteur Vérifié

Published on 22/06/2018 à 12h31 following a purchase from 17/05/2018

Pleasant to navigate, interesting details and efficient

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Acheteur Vérifié

Published on 17/06/2018 à 20h13 following a purchase from 25/05/2018

Always very responsive and close to the customer

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