Customer reviews of Vignerons d’Exception

9,7 /10

Based on 2 796 published reviews

5 2 413 86% 4 313 11% 3 47 2% 2 16 1% 1 7 0%

Summary of reviews

The store shines with an exceptional wine selection and broad range, including diverse tastes and notable value for money, which keeps customers returning as a primary source for their purchases. Delivery is consistently praised for speed, reliability, careful packaging, and on-schedule arrivals, with multiple mentions of precise delivery, accurate tracking, and thoughtful handling. Customer service and staff accessibility are highlighted as responsive and helpful, offering informed choices and thoughtful advice throughout the ordering process. Overall, the experience is described as flawless—from ordering to delivery—with superb catalog quality, reliability, and consistently positive results.

Reviews 2, 3 and 5 stars

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Acheteur Vérifié

Published on 18/03/2023 à 23h43 following a purchase from 17/02/2023

very good, fast

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Acheteur Vérifié

Published on 18/03/2023 à 07h26 following a purchase from 20/02/2023

Quality advice

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Acheteur Vérifié

Published on 16/03/2023 à 17h19 following a purchase from 24/01/2023

Perfect

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Acheteur Vérifié

Published on 14/03/2023 à 10h07 following a purchase from 19/02/2023

After contacting your carrier to arrange a delivery date, he arrived the day before the agreed date at 06:30 in the morning... From an organizational point of view, I've had better. Otherwise, delivery was as ordered. Like too many online sales sites, the weakest link remains delivery logistics.

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Response from Vignerons d’Exception Published on 14/03/2023

Dear Sir, first of all, thank you for taking the time to bring this information to our attention. Our Paris-area carrier obviously doesn't brag when it doesn't do its job properly. We apologize for his unacceptable behavior, and will immediately "put things right". In fact, this is a small company which is supposed to respect our requests for appointments, etc., since it's not a big computerized machine as it often is. They're even willing to go upstairs and down to the cellar, which is hardly ever the case with other delivery companies, especially for wine. It seems that one of the drivers got a bit carried away with the instructions (day + time!), and this will not go unchallenged. We apologize again, and should you be so kind as to place your trust in us again despite this pitiful experience, please be assured that we'll be particularly vigilant when it comes to delivery... We can only hope that the wines are at least to your taste... and that you enjoy them all!

Acheteur Vérifié

Published on 12/03/2023 à 15h35 following a purchase from 26/01/2023

The choice is vast, at all prices, only fine bottles from passionate winemakers. We recommend it.

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Acheteur Vérifié

Published on 12/03/2023 à 14h39 following a purchase from 15/02/2023

Very good choice of winemakers; never disappointed so far! Very good delivery times, and any blunders are properly rectified ...

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Acheteur Vérifié

Published on 12/03/2023 à 10h33 following a purchase from 15/02/2023

Very interesting. Access to renowned winemakers with top-quality wines at all price points. Sound advice.... highly recommended!

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Acheteur Vérifié

Published on 10/03/2023 à 13h16 following a purchase from 26/01/2023

Excellent service. Organized and efficient. Only negative point, the price may be a little high compared to the competition. Thank you

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Acheteur Vérifié

Published on 09/03/2023 à 14h35 following a purchase from 18/02/2023

as usual: very good. the only point for improvement was that there was no advance notice of the delivery to confirm or change the delivery slot. fortunately I was at home.

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Acheteur Vérifié

Published on 09/03/2023 à 14h02 following a purchase from 15/02/2023

well-designed

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Acheteur Vérifié

Published on 09/03/2023 à 12h34 following a purchase from 16/02/2023

Perfect process from order to delivery

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Acheteur Vérifié

Published on 07/03/2023 à 11h34 following a purchase from 09/02/2023

On-time delivery Bravo

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Acheteur Vérifié

Published on 04/03/2023 à 17h48 following a purchase from 10/02/2023

Impeccable service

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Acheteur Vérifié

Published on 04/03/2023 à 17h21 following a purchase from 12/02/2023

perfect service and on-time delivery

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Acheteur Vérifié

Published on 04/03/2023 à 17h02 following a purchase from 09/02/2023

everything is perfect; selection, shipping, etc.

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Acheteur Vérifié

Published on 04/03/2023 à 17h00 following a purchase from 13/02/2023

Everything works perfectly.

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Acheteur Vérifié

Published on 04/03/2023 à 14h44 following a purchase from 12/02/2023

Availability and prompt response, very short delivery times

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Acheteur Vérifié

Published on 04/03/2023 à 14h31 following a purchase from 07/02/2023

Very good selection

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Acheteur Vérifié

Published on 02/03/2023 à 12h39 following a purchase from 09/02/2023

Fast and efficient

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Acheteur Vérifié

Published on 02/03/2023 à 12h37 following a purchase from 16/01/2023

Quality and efficiency

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Acheteur Vérifié

Published on 02/03/2023 à 12h35 following a purchase from 10/02/2023

Good advice

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Acheteur Vérifié

Published on 26/02/2023 à 09h10 following a purchase from 24/01/2023

Well-stocked, with exceptional products at very reasonable prices, I found the wines I was looking for and not easy to get!

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Acheteur Vérifié

Published on 25/02/2023 à 11h16 following a purchase from 02/02/2023

Punctual

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Acheteur Vérifié

Published on 24/02/2023 à 22h19 following a purchase from 02/02/2023

Very good selection

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Acheteur Vérifié

Published on 24/02/2023 à 20h00 following a purchase from 29/01/2023

Perfect site, something for everyone, I recommend it.

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Acheteur Vérifié

Published on 22/02/2023 à 13h56 following a purchase from 26/01/2023

Great selection of wines and winemakers, orders always delivered without hassle

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Acheteur Vérifié

Published on 21/02/2023 à 19h44 following a purchase from 01/02/2023

Impeccable, very fast and careful delivery.

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Acheteur Vérifié

Published on 21/02/2023 à 15h55 following a purchase from 27/01/2023

clear, concise, practical...very well done...

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Acheteur Vérifié

Published on 20/02/2023 à 09h42 following a purchase from 30/11/2022

As usual, excellent choice and advice, impeccable wine quality and perfect delivery...
I've got to recommend some wine!

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Acheteur Vérifié

Published on 18/02/2023 à 16h21 following a purchase from 29/01/2023

Practical site and excellent wines

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Acheteur Vérifié

Published on 18/02/2023 à 16h19 following a purchase from 05/12/2022

The company's catalog is quite exceptional, especially in terms of quality. I'm particularly satisfied with customer service communication, whatever the reason, experienced of course (delivery problem, disagreement over the quality of a wine...). I sincerely recommend "Vignerons d'Exception".
I prefer not to evaluate the wines I've tasted, because that's relative, too personal, too individual.

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Acheteur Vérifié

Published on 18/02/2023 à 10h21 following a purchase from 19/01/2023

interesting, original and effective

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Acheteur Vérifié

Published on 17/02/2023 à 14h48 following a purchase from 20/01/2023

Always impeccable, both in terms of rigorous selection (the winemakers are truly exceptional) and follow-up and delivery.

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Acheteur Vérifié

Published on 15/02/2023 à 11h19 following a purchase from 08/12/2022

Very nice selection, the site lives up to its name!

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Acheteur Vérifié

Published on 14/02/2023 à 11h39 following a purchase from 08/12/2022

Top

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Acheteur Vérifié

Published on 13/02/2023 à 17h59 following a purchase from 21/01/2023

Delays respected, for pleasant wines at reasonable prices

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Acheteur Vérifié

Published on 12/02/2023 à 12h07 following a purchase from 02/12/2022

Nickel as always, the advice is sound and the wines are in stock.

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Acheteur Vérifié

Published on 12/02/2023 à 09h02 following a purchase from 05/12/2022

Excellent site Many discoveries possible in all wine-growing regions

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Acheteur Vérifié

Published on 10/02/2023 à 12h42 following a purchase from 19/01/2023

Thank you for your choice and speed

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Acheteur Vérifié

Published on 09/02/2023 à 17h30 following a purchase from 14/01/2023

Delivery time respected, call received to arrange delivery time. Perfect service

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