Customer reviews of Vignerons d’Exception

9,7 /10

Based on 2 780 published reviews

5 2 397 86% 4 313 11% 3 47 2% 2 16 1% 1 7 0%

Summary of reviews

The online store Vignerons d'Exception is celebrated for its exceptional selection of wines, with customers frequently highlighting the remarkable quality and variety available. Many express their satisfaction with the thoughtful advice provided, which helps them discover new and exquisite wines that cater to their tastes. Delivery services are consistently praised for being fast and reliable, with many orders arriving on time and in excellent condition.

Reviews 3, 4 and 5 stars

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Acheteur Vérifié

Published on 22/11/2019 à 12h52 following a purchase from 30/10/2019

At the top

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Acheteur Vérifié

Published on 22/11/2019 à 12h29 following a purchase from 22/10/2019

very good except for the delivery time and the price of the shipment (departure from the depot then arrival at the head office in Lyon then only shipment).

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Acheteur Vérifié

Published on 19/11/2019 à 13h40 following a purchase from 24/10/2019

Fine references and fine discoveries from these winegrowers

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Acheteur Vérifié

Published on 17/11/2019 à 09h14 following a purchase from 05/09/2019

Super

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Acheteur Vérifié

Published on 13/11/2019 à 17h27 following a purchase from 23/10/2019

All good. Only downside: delivery (delivery between 8am and 5pm, unmanageable).

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Acheteur Vérifié

Published on 13/11/2019 à 14h44 following a purchase from 19/10/2019

High-quality service and products

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Acheteur Vérifié

Published on 13/11/2019 à 13h32 following a purchase from 21/10/2019

Fast delivery and conforms to my order

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Acheteur Vérifié

Published on 13/11/2019 à 13h05 following a purchase from 21/10/2019

What I find superbly well done is the weekly brief...and I buy by this means, not by going to the site first...so my qualification of 5 is mainly for the letter rather than the site Bien à vous

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Acheteur Vérifié

Published on 09/11/2019 à 18h12 following a purchase from 10/10/2019

A site offering excellent wines direct from the estate and impeccable delivery service.

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Acheteur Vérifié

Published on 06/11/2019 à 18h47 following a purchase from 10/10/2019

Very satisfied with your service

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Acheteur Vérifié

Published on 05/11/2019 à 15h05 following a purchase from 11/10/2019

Very precise and competent Beautiful references and magical discoveries

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Acheteur Vérifié

Published on 05/11/2019 à 12h55 following a purchase from 12/10/2019

TR7S GOOD

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Acheteur Vérifié

Published on 05/11/2019 à 12h36 following a purchase from 15/10/2019

Very good

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Acheteur Vérifié

Published on 05/11/2019 à 10h24 following a purchase from 22/08/2019

Recommended to my friends.

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Acheteur Vérifié

Published on 04/11/2019 à 10h38 following a purchase from 10/10/2019

Perfect

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Acheteur Vérifié

Published on 03/11/2019 à 17h05 following a purchase from 06/10/2019

fast, on-time delivery, packaging in good condition lack of parcel relays to make delivery easier

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Acheteur Vérifié

Published on 31/10/2019 à 14h46 following a purchase from 09/10/2019

It's a pity we can't buy the bottles individually... The selection on offer is of high quality and well-priced, except for the BOURGOGNE... but that's not the fault of the website "Vignerons d'exception"!

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Acheteur Vérifié

Published on 29/10/2019 à 15h03 following a purchase from 07/10/2019

A site where nothing is left to chance, everything is controlled from A to Z Every wine, from the least prestigious to the greatest ....... can be trusted .... and purchased.

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Acheteur Vérifié

Published on 28/10/2019 à 16h47 following a purchase from 05/10/2019

I was away and the delivery man followed the instructions to the letter. Perfect again.

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Acheteur Vérifié

Published on 28/10/2019 à 11h35 following a purchase from 07/10/2019

Top and fast service.

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Acheteur Vérifié

Published on 26/10/2019 à 16h10 following a purchase from 03/10/2019

Relevant!

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Acheteur Vérifié

Published on 26/10/2019 à 12h30 following a purchase from 05/10/2019

RaS... perfect packaging... delivery times ok... to be recommended

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Acheteur Vérifié

Published on 26/10/2019 à 06h04 following a purchase from 19/08/2019

Good advice!

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Acheteur Vérifié

Published on 26/10/2019 à 05h59 following a purchase from 04/10/2019

Perfect service

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Acheteur Vérifié

Published on 24/10/2019 à 13h30 following a purchase from 07/10/2019

A serious site offering great discoveries at affordable prices

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Acheteur Vérifié

Published on 23/10/2019 à 09h23 following a purchase from 30/09/2019

Fast and reliable service. A first order that gave me complete satisfaction.

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Acheteur Vérifié

Published on 22/10/2019 à 12h55 following a purchase from 19/09/2019

wines of excellent quality and great diversity; perhaps not enough older vintages

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Acheteur Vérifié

Published on 19/10/2019 à 10h23 following a purchase from 06/09/2019

I think it's a shame to charge 5 euros for a direct visit to the premises of exceptional winegrowers. Wouldn't it be better not to charge anything or simply not to authorize a visit to your premises and force buyers to have their goods delivered by parcel? It's not about the five euros but rather a question of principle, as the vast majority of your competitors offer free collection. Apart from this small detail, I find the quality of your wine offers to be of great quality and your site is very detailed. Best regards.

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Response from Vignerons d’Exception Published on 19/10/2019

Hello Sir, and thank you for your comment and your orders. Unfortunately, we have to pay for delivery between our Burgundy winery and our Lyon office. This costs much more than €5! The fact that we group all shipments together every Monday saves us a little, which is why we only charge €5. The wine merchants who don't charge are certainly those who have the wines on site :-) This service is designed for people in Lyon who work and can't have parcels delivered to their homes when they're away. In fact, it's very much appreciated, as they meet us "in real life" and our discussions are always very friendly, often revolving around our shared passion, wine! Of course, our customers are under no obligation to choose this service, and they can always opt for home delivery (which, by the way, costs us much more than the €20 we charge for this service!) I hope you enjoy your tastings. Best regards, Tristan Depauw.

Acheteur Vérifié

Published on 18/10/2019 à 20h45 following a purchase from 12/09/2019

Better tracking of shipments

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Acheteur Vérifié

Published on 18/10/2019 à 18h36 following a purchase from 27/09/2019

Very good

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Acheteur Vérifié

Published on 17/10/2019 à 21h32 following a purchase from 24/09/2019

Very serious site, fast delivery and quality. Perfect.

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Acheteur Vérifié

Published on 17/10/2019 à 15h41 following a purchase from 19/09/2019

Order collected on the agreed day! Well designed and clear site.

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Acheteur Vérifié

Published on 17/10/2019 à 15h40 following a purchase from 20/09/2019

Delivery on time, perfect!
attentive customer service

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Acheteur Vérifié

Published on 17/10/2019 à 14h03 following a purchase from 28/09/2019

Informative and well-written.

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Acheteur Vérifié

Published on 16/10/2019 à 16h51 following a purchase from 24/09/2019

Very good site, quality offer and service.

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Acheteur Vérifié

Published on 15/10/2019 à 15h14 following a purchase from 25/07/2019

Efficiency, speed and availability of service. Wide choice of wines, very fine bottles at reasonable prices.
DO NOT HESITATE.

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Acheteur Vérifié

Published on 15/10/2019 à 12h20 following a purchase from 19/09/2019

Perfect order and delivery.

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Acheteur Vérifié

Published on 14/10/2019 à 15h42 following a purchase from 19/09/2019

Quality wines, well selected in each region, at reasonable prices for their appellation.

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Acheteur Vérifié

Published on 11/10/2019 à 15h17 following a purchase from 19/09/2019

simple and interesting with good value for money.

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Acheteur Vérifié

Published on 11/10/2019 à 14h47 following a purchase from 13/09/2019

Quality wine

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