Customer reviews of Vignerons d’Exception

9,7 /10

Based on 2 780 published reviews

5 2 397 86% 4 313 11% 3 47 2% 2 16 1% 1 7 0%

Summary of reviews

The online store Vignerons d'Exception is celebrated for its exceptional selection of wines, with customers frequently highlighting the remarkable quality and variety available. Many express their satisfaction with the thoughtful advice provided, which helps them discover new and exquisite wines that cater to their tastes. Delivery services are consistently praised for being fast and reliable, with many orders arriving on time and in excellent condition.

Reviews 3, 4 and 5 stars

Reset filters

Acheteur Vérifié

Published on 14/09/2018 à 13h44 following a purchase from 19/07/2018

Perfect

Translated reviews

Acheteur Vérifié

Published on 14/09/2018 à 12h33 following a purchase from 27/07/2018

Very peculiar

Translated reviews

Acheteur Vérifié

Published on 10/09/2018 à 10h07 following a purchase from 21/08/2018

Very happy with my selection

Translated reviews

Acheteur Vérifié

Published on 10/09/2018 à 10h05 following a purchase from 18/07/2018

Very happy with my selection

Translated reviews

Acheteur Vérifié

Published on 05/09/2018 à 17h41 following a purchase from 10/08/2018

Perfect

Translated reviews

Acheteur Vérifié

Published on 28/08/2018 à 07h21 following a purchase from 10/07/2018

The wines on offer are interesting and ordering is very easy. Unfortunately, the delivery went badly: it took a week to get the carrier on the phone; no flxibility from him until I told him that if he didn't adapt he'd better send the parcel back; in the meantime a company in Chalon contacted me but when I asked them to help me well they told me there was nothing they could do.... With all this I hope at least that the wine hasn't been touched during transport and storage I don't know where.

Translated reviews

Response from Vignerons d’Exception Published on 28/08/2018

Dear Sir, we're very sorry that your July delivery didn't go smoothly, and we'd like to offer you our sincere apologies. Our carrier, Schenker, which specializes in wine transport, has a "small" partner in Savoie and the latter, although quite flexible the rest of the year, must have been overwhelmed due to the vacations of his delivery men... we are sorry that our logistics department (located in Chalon, where our wines are stored) was unable to make up for the communication shortcomings of the local delivery man... and we hope that you will give us another chance... very good tasting in the meantime! Tristan Depauw

Acheteur Vérifié

Published on 15/08/2018 à 16h18 following a purchase from 19/07/2018

Perfect as usual.

Translated reviews

Acheteur Vérifié

Published on 15/08/2018 à 15h32 following a purchase from 19/07/2018

without the slightest problem

Translated reviews

Acheteur Vérifié

Published on 11/08/2018 à 18h07 following a purchase from 12/07/2018

Perfect Ras!

Translated reviews

Acheteur Vérifié

Published on 11/08/2018 à 16h26 following a purchase from 17/07/2018

Nothing to say

Translated reviews

Acheteur Vérifié

Published on 11/08/2018 à 09h42 following a purchase from 28/06/2018

grossly inadequate packaging! lousy transport!

Translated reviews

Response from Vignerons d’Exception Published on 13/08/2018

Dear Sir, I'm sorry that one of the few recipients of Chateau Chalon 2010 from Domaine Macle is not satisfied, and please accept our apologies. A few explanations: we're sorry that the carrier behaved badly, and would have liked to solve your problem if you had let us know. Don't hesitate next time! Schenker specializes in wine, and in 25 years of home deliveries, it's the carrier we've had the fewest problems with, by far. We're launching an immediate investigation to find out what went wrong with the carrier, and we'll do everything we can to make sure it doesn't happen again. After all, things can go wrong, especially in the summer, when unmotivated temps sometimes do a poor job of looking after our customers. As far as packaging is concerned, most of our customers appreciate receiving the estate's original packaging, and all our logistics and traceability are based on this principle. Despite our comments, the winery continues to use low-strength cardboard, perhaps on the assumption that clavelins are strong... and the specific shape of the clavelin prevents us from repackaging them in stronger neutral cardboard. We'll pass on your comment to the winery in the hope that they'll invest a little more in their boxes... Once again, our apologies for this delivery, which fell far short of our quality standards, and we hope that you will renew your trust in us and check that this was just an isolated malfunction. Best regards, Tristan Depauw

Acheteur Vérifié

Published on 10/08/2018 à 14h26 following a purchase from 17/07/2018

Receipt as ordered delivery on time perfect packaging

Translated reviews

Acheteur Vérifié

Published on 10/08/2018 à 12h23 following a purchase from 08/06/2018

deadlines met clear explanations

Translated reviews

Acheteur Vérifié

Published on 03/08/2018 à 16h18 following a purchase from 23/06/2018

Trustworthy site Communication was excellent

Translated reviews

Acheteur Vérifié

Published on 03/08/2018 à 01h27 following a purchase from 07/07/2018

The selections on this site have never disappointed me. There's something for every budget, but the wines are all exceptional.

Translated reviews

Acheteur Vérifié

Published on 02/08/2018 à 14h33 following a purchase from 07/07/2018

good source of exceptional wines

Translated reviews

Acheteur Vérifié

Published on 29/07/2018 à 21h42 following a purchase from 08/07/2018

Wise choice of wine. Everything always goes perfectly. Thank you

Translated reviews

Acheteur Vérifié

Published on 29/07/2018 à 20h47 following a purchase from 04/07/2018

Perfect!

Translated reviews

Acheteur Vérifié

Published on 29/07/2018 à 15h19 following a purchase from 07/07/2018

I've ordered before and wasn't disappointed; I haven't tasted my last order yet. Don't try to expand too much so you don't become bad like "Vente à la propriété.com".

Translated reviews

Acheteur Vérifié

Published on 29/07/2018 à 13h23 following a purchase from 07/07/2018

Once again dissatisfied with the Shencker delivery man! Delivery to the pharmacy and not to reception as I had requested!

Translated reviews

Acheteur Vérifié

Published on 29/07/2018 à 13h17 following a purchase from 07/07/2018

Perfect ...fast delivery Excellent choice of winemakers

Translated reviews

Acheteur Vérifié

Published on 27/07/2018 à 21h52 following a purchase from 03/07/2018

Very good telephone reception.perfectly controlled delivery.

Translated reviews

Acheteur Vérifié

Published on 20/07/2018 à 19h10 following a purchase from 14/06/2018

Good online sales platform, with serious references at the right price. I'd recommend it. Shipping is fast and careful, but I have one big problem with the delivery service, a carrier that only delivers during office hours. It would be wise to offer a credible alternative for private customers.

Translated reviews

Acheteur Vérifié

Published on 20/07/2018 à 12h17 following a purchase from 25/06/2018

pleasant to use. very good wine details

Translated reviews

Acheteur Vérifié

Published on 16/07/2018 à 14h36 following a purchase from 20/06/2018

Clear and complete

Translated reviews

Acheteur Vérifié

Published on 15/07/2018 à 12h54 following a purchase from 21/06/2018

Very fine selection of magnificent wines.

Translated reviews

Acheteur Vérifié

Published on 15/07/2018 à 12h22 following a purchase from 14/06/2018

Nice selection, attentive team that takes care of the wines and the customers. Thank you very much!

Translated reviews

Acheteur Vérifié

Published on 15/07/2018 à 06h48 following a purchase from 06/05/2018

Excellent offer, very precise Perfect delivery

Translated reviews

Acheteur Vérifié

Published on 13/07/2018 à 14h48 following a purchase from 20/06/2018

Searching for passionate winemakers and well illustrated proposals. Easy contact with the organizers "too easy" as they say now. Bravo

Translated reviews

Acheteur Vérifié

Published on 13/07/2018 à 12h22 following a purchase from 15/06/2018

A good choice of winemakers, personal attention and advice, reliable and fast delivery. 20/20. Thank you and see you soon. Jérôme Riff

Translated reviews

Acheteur Vérifié

Published on 10/07/2018 à 22h23 following a purchase from 07/06/2018

The best online wine site for expert advice and exceptional wines.

Translated reviews

Acheteur Vérifié

Published on 10/07/2018 à 12h55 following a purchase from 15/06/2018

nothing to complain about, except perhaps the delivery company, Géodis I think, which doesn't measure up to the professional service provided by Vignerons d'exception. Thank you very much.

Translated reviews

Acheteur Vérifié

Published on 08/07/2018 à 14h20 following a purchase from 19/06/2018

Very professional.
Very satisfied.

Translated reviews

Acheteur Vérifié

Published on 07/07/2018 à 11h23 following a purchase from 07/06/2018

Very happy with my selection

Translated reviews

Acheteur Vérifié

Published on 06/07/2018 à 14h45 following a purchase from 11/06/2018

Initially I had a minor problem with the price difference between the paper version I received in my mailbox and the online version, but I ended up with a ULTRA PERFORMANT telephone advisor. So, no worries, nothing but good news. Delivery compliant, TOP

Translated reviews

Acheteur Vérifié

Published on 06/07/2018 à 12h32 following a purchase from 14/06/2018

Excellent choice of winegrowers.

Translated reviews

Acheteur Vérifié

Published on 06/07/2018 à 12h28 following a purchase from 14/06/2018

Simple, reliable, high quality. Thank you

Translated reviews

Acheteur Vérifié

Published on 04/07/2018 à 19h13 following a purchase from 11/06/2018

Great!

Translated reviews

Acheteur Vérifié

Published on 04/07/2018 à 12h36 following a purchase from 14/06/2018

Very good

Translated reviews

Acheteur Vérifié

Published on 03/07/2018 à 07h52 following a purchase from 07/06/2018

Great!

Translated reviews