Customer reviews of Vignerons d’Exception

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 2 780 published reviews
5 2 397 86% 4 313 11% 3 47 2% 2 16 1% 1 7 0%

Summary of reviews

The online store Vignerons d'Exception is celebrated for its exceptional selection of wines, with customers frequently highlighting the remarkable quality and variety available. Many express their satisfaction with the thoughtful advice provided, which helps them discover new and exquisite wines that cater to their tastes. Delivery services are consistently praised for being fast and reliable, with many orders arriving on time and in excellent condition.

Reviews 3, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/02/2017
Quick and easy transaction (2-day delivery)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/02/2017
Very good service, as expected.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/02/2017
speed and perfect delivery direct competition with carré des vins
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/12/2016
Le top
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/02/2017
i was very disappointed by patrick bauduin's wines
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Response from Vignerons d’Exception
Dear Sir, thank you for your comment. We are contacting the winemaker to find out if he has had the same problem with the "Effusion" 2013 vintage (when we tasted this wine, it was not oxidized), and will get back to you by email with more precise answers. Tristan Depauw.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/02/2017
well
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/02/2017
well made, nice products, a bit expensive though
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/02/2017
first order, at this level OK
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/01/2017
serious, fast, even if the delivery service used isn't overzealous when it comes to delivering on floors.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/02/2017
Invitation to taste the wines
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/02/2017
Perfect from order to delivery - well done!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/02/2017
Varied, high-quality offer, impeccable service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/01/2017
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/02/2017
Very good selection, slight price advantage, excellent marketing, fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/01/2017
Excellent choice of producers Very professional
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/01/2017
Arrangements, facilities, delivery time respected and delivery "nickel". Nothing to complain about. 2nd order I've made, and always so impeccable. So, certainly not the last. You can go with confidence.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2016
I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/01/2017
reactive, order received on time and sent with care. thank you and see you soon. i recommend it!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 13/12/2016
well
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/12/2016
The delivery went well and the wines corresponded to my order.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/01/2017
Fast, well packaged.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/01/2017
very good choice of wines
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/01/2017
Only one drawback: the deliveryman doesn't give any warning. Phone call:" Good morning, I'll be there in 15 minutes"...Not easy to manage in the middle of the day, on a weekday, and it's not the first time! please review your agreements with this company
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Response from Vignerons d’Exception
Dear Sir, Please accept our apologies for the absence of a telephone call the day before. For Paris and the surrounding area, where you live, we have found an efficient courier who is one of the few to agree to go upstairs and downstairs. This usually goes well, and we have an agreement with him to call the day before to arrange a time directly with our customers. Unfortunately, we've discovered in your message that it's been several times now that he hasn't complied with this arrangement, and is obviously taking his chances" by dropping in directly... We're very sorry about this, and for your next orders, we'll make it clear to him that this call the day before is essential, which we would have done immediately if you'd informed us of your first disappointment. I promise you, if you place your trust in us again, we'll make it very clear to our partner that calling the day before is essential. Thank you again for your confidence, and enjoy your wine tasting! Tristan Depauw
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2017
Excellent, especially the long-awaited weekly letters
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/01/2017
Very good choice and lmpecable delivery service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/01/2017
EXCELLENT PACKAGING . PROMPT SHIPPING
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/01/2017
The wines on offer are excellent, out of the ordinary, and the value for money seems right to me. The delivery was perfect and fast. My only regret is not being able to order more.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/01/2017
The wines ordered are in the cellar and will be tasted in several months.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/01/2017
very good service i recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/01/2017
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/01/2017
perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/01/2017
Always spotless
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/01/2017
very fine selection, elegantly argued and documented
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/12/2016
fast, trouble-free delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/12/2016
Good order and delivery time. A little expensive if you order reasonable quantities.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/01/2017
VERY PROFESSIONAL
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/12/2016
Very clear and a good choice
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/12/2016
Very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/12/2016
Original approach
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/12/2016
NOTHING 0 SAY ? PERFECT
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