Latest customer reviews

5 /5

★★★★★

Order arrived on time

Christophe M.

14/10/2023 at 23h58

purchased on 20/09/2023

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5 /5

★★★★★

Excellent performance

Philippe C.

13/10/2023 at 23h29

purchased on 22/09/2023

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5 /5

★★★★★

Very good!

Benjamin C.

12/10/2023 at 10h59

purchased on 12/09/2023

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5 /5

★★★★★

Nothing to say about the service, correct packaging, it's true that I would recommend the site Vignerons d'exception, a choice of wine quite well filled.

Claude D.

09/10/2023 at 11h32

purchased on 04/09/2023

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5 /5

★★★★★

Curious and qualitative

Cyril F.

07/10/2023 at 15h39

purchased on 14/09/2023

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3 /5

★★★☆☆

Top wine. On the other hand, delivery with a delta of notice between 8am and 1pm is becoming infernal and unbearable for me.

Vincent R.

07/10/2023 at 14h12

purchased on 14/09/2023

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5 /5

★★★★★

My search was precise, even pointed, I found it, I'm happy, I won't forget it.

Pierre L.

06/10/2023 at 20h00

purchased on 14/09/2023

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5 /5

★★★★★

Great choices, fast shipping;

Michèle D.

06/10/2023 at 16h23

purchased on 14/09/2023

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5 /5

★★★★★

Very interesting selection of great current and up-and-coming winemakers. In line with the comments made, the purchase is then serene. Continue

Yann B.

06/10/2023 at 14h46

purchased on 14/09/2023

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5 /5

★★★★★

Fast and efficient

Christophe L.

06/10/2023 at 12h59

purchased on 14/09/2023

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5 /5

★★★★★

No problems, fast delivery. Will recommend.

Thierry C.

05/10/2023 at 16h56

purchased on 14/09/2023

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5 /5

★★★★★

Excellent choice and value for money, accompanied by friendly, informed advice.

Xavier G.

05/10/2023 at 16h38

purchased on 12/09/2023

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5 /5

★★★★★

Excellent experience. Very good selection of wines at very good prices. Everything went smoothly from order to delivery with first class follow-up. Thank you.

Damien D.

04/10/2023 at 04h38

purchased on 03/09/2023

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4 /5

★★★★☆

Very serious, low on deadlines - I recommend

David H.

03/10/2023 at 17h50

purchased on 01/09/2023

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5 /5

★★★★★

Interesting proposals Very professional management

Daniel A.

03/10/2023 at 17h11

purchased on 04/09/2023

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5 /5

★★★★★

Very good delivery service.

Olivier D.

03/10/2023 at 14h54

purchased on 24/08/2023

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5 /5

★★★★★

Good advice and perfect delivery

Emmanuel C.

30/09/2023 at 18h39

purchased on 06/09/2023

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5 /5

★★★★★

Interesting wines and excellent service.

Dominique S.

29/09/2023 at 18h09

purchased on 07/09/2023

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3 /5

★★★☆☆

High shipping costs, efficient yet simple site.

Thomas S.

26/09/2023 at 16h25

purchased on 31/08/2023

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Answer from Vignerons d’Exception

26/09/2023

Hello, first of all thank you for your trust and for taking the time to give us your opinion. I hope you enjoy the wines we've just delivered. Just a small point about the high shipping costs of €20 inc. VAT (we only collect €16.67, the rest goes to the taxman): the carriers charge us much more than the €16.67 we charge for delivery. The problem is that many online retailers are prepared to lose money by delivering everything virtually free of charge (and thus passing off €20 as a "high" or even exorbitant delivery charge) just to achieve "volume", without having to worry about moving a truck for each small order (because when you pay almost nothing for delivery, you're more likely to order small quantities). Unfortunately, we don't have the means, let alone the will. Certainly for reasons of profitability, but also for environmental reasons: we feel we should charge "at least a little" for delivery (unfortunately, this is still too much for you, I understand and I'm sorry!). We're convinced that it's absurd for web giants to make a €20 delivery seem "expensive", when in fact it costs even more! In order to minimize the number of deliveries and maximize the number of groupage orders, we offer the option of keeping wines free of charge while waiting for a larger groupage order, and thus paying nothing at all for delivery (offered >400€). This way, everyone, including the planet, benefits: many customers no longer order 5 times 1 box (paying €20 each time) but rather 1 time 5 boxes (paying nothing for delivery /1 truck trip instead of 5). In short, I hope you understand why we charge €20 for delivery, and that you'll group your orders so you don't have to pay anything at all 🙂 Once again, thank you for your trust... and your understanding... and above all, happy tasting! Tristan Depauw, founder of Vignerons d'Exception

5 /5

★★★★★

Excellent advice, quick and pertinent answers to questions, reasonable prices.

Frederic T.

22/09/2023 at 18h22

purchased on 27/07/2023

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5 /5

★★★★★

CLEAR

Paul A.

22/09/2023 at 15h34

purchased on 30/08/2023

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5 /5

★★★★★

Fast and efficient delivery!

François C.

22/09/2023 at 11h51

purchased on 16/08/2023

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5 /5

★★★★★

Very favorable opinion

Jean-marc L.

20/09/2023 at 10h34

purchased on 17/08/2023

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5 /5

★★★★★

The site is very easy to use. The person I spoke to on the phone was very helpful.

Christian B.

14/09/2023 at 17h17

purchased on 10/08/2023

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5 /5

★★★★★

Fast delivery

Christiane L.

07/09/2023 at 03h55

purchased on 06/08/2023

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5 /5

★★★★★

Everything went smoothly! Wonderful order!

Estelle D.

06/09/2023 at 11h51

purchased on 03/08/2023

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5 /5

★★★★★

Careful and personalized service. Delivery perfectly on time as announced and taking into account the conditions requested. The best.

Quentin B.

25/08/2023 at 18h26

purchased on 04/08/2023

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5 /5

★★★★★

Excellent service, wide selection of products

Daniel C.

25/08/2023 at 13h56

purchased on 06/08/2023

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5 /5

★★★★★

Very good

Christa P.

25/08/2023 at 13h34

purchased on 04/08/2023

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5 /5

★★★★★

Always nuggets from talented winemakers at reasonable prices. Delivery as fast as ever.

Richard G.

25/08/2023 at 12h44

purchased on 25/06/2023

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5 /5

★★★★★

I easily found the wine I was looking for

Laurent H.

24/08/2023 at 16h25

purchased on 31/07/2023

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5 /5

★★★★★

Genuine customer relations and advice

Jacques V.

21/08/2023 at 17h25

purchased on 29/07/2023

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5 /5

★★★★★

Always on top!

Alain J.

20/08/2023 at 23h17

purchased on 17/05/2023

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5 /5

★★★★★

Very good experience. Intuitive ordering, good response to questions and delivery as expected.

Laurent C.

19/08/2023 at 16h06

purchased on 26/07/2023

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5 /5

★★★★★

The site for ordering good wine with your eyes closed

Romain G.

17/08/2023 at 12h03

purchased on 27/07/2023

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1 /5

★☆☆☆☆

The wines of D'aupilhac gris and rosé were not well described on the site. They are very bitter. The bitterness may appeal to some customers. You should have pointed this out.

Guillaume C.

16/08/2023 at 19h31

purchased on 27/07/2023

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Answer from Vignerons d’Exception

17/08/2023

Dear Sir, Aupilhac's gris and rosé are the same wine. But you also wrote that the white was bitter, giving it the same 1/5 rating as the site. That's probably what you wanted to make clear here. It's amazing, we've been selling almost all Sylvain Fadat's vintages (Grand Prix RVF 2021, elected winemaker of the year by all French winemakers) for almost 10 years now, and he's unanimous in terms of quality... in fact, he's one of the most repurchased estates in our selection. We've never had the slightest complaint, apart from the inevitable corked bottles. Two of us tasted it last year (gris) and three this year (blanc), and found no bitterness... but all tastes are natural and we respect your judgment... I invite you to call us when you wish to order, so that together we can rule out wines that might not be to your liking. Best regards, Tristan Depauw.

1 /5

★☆☆☆☆

For this last order, which was a disaster!

Claude B.

16/08/2023 at 16h56

purchased on 13/07/2023

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Answer from Vignerons d’Exception

16/08/2023

Hello Sir, and thank you for taking the time to leave us a review... With which I can unfortunately only agree. This delivery was below par, and I thank you for your objectivity in rating the wine concerned with 5 stars... I hope you'll give us another chance, considering that on your first 16 orders, we had no problems... The 17th was in fact a fiasco, our carrier SCHENKER having made a series of blunders. Should there be an 18th order, rest assured that we'll do our utmost to ensure that it goes off without a hitch. Once again, our deepest apologies... Tristan Depauw.

5 /5

★★★★★

Excellent sale, fast and pleasant

Laurent B.

09/08/2023 at 13h38

purchased on 08/07/2023

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5 /5

★★★★★

Order conformed and delivered as soon as possible. Perfect as usual

Francois H.

08/08/2023 at 19h06

purchased on 15/07/2023

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5 /5

★★★★★

Order sent on time

Christophe N.

08/08/2023 at 15h43

purchased on 08/07/2023

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Company name	VIGNERONS D'EXCEPTION SAS
Address	102 Rue Saint Georges 69005 Lyon
Phone	09 52 13 49 98
Email	[email protected]
Company number	79315808000036
Website	https://www.vigneronsdexception.com/