/10
★★★★★
based on 2556 reviews published
★★★★★
based on 2556 reviews published
Latest customer reviews
5
/5
★★★★★
Excellent choice and value for money, accompanied by friendly, informed advice.
Xavier G.
purchased on 12/09/2023
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5
/5
★★★★★
Excellent experience. Very good selection of wines at very good prices. Everything went smoothly from order to delivery with first class follow-up. Thank you.
Damien D.
purchased on 03/09/2023
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4
/5
★★★★☆
Very serious, low on deadlines - I recommend
David H.
purchased on 01/09/2023
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5
/5
★★★★★
Interesting proposals Very professional management
Daniel A.
purchased on 04/09/2023
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5
/5
★★★★★
Very good delivery service.
Olivier D.
purchased on 24/08/2023
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5
/5
★★★★★
Good advice and perfect delivery
Emmanuel C.
purchased on 06/09/2023
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5
/5
★★★★★
Interesting wines and excellent service.
Dominique S.
purchased on 07/09/2023
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3
/5
★★★☆☆
High shipping costs, efficient yet simple site.
Thomas S.
purchased on 31/08/2023
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Answer from Vignerons d’Exception
Hello, first of all thank you for your trust and for taking the time to give us your opinion. I hope you enjoy the wines we've just delivered. Just a small point about the high shipping costs of €20 inc. VAT (we only collect €16.67, the rest goes to the taxman): the carriers charge us much more than the €16.67 we charge for delivery. The problem is that many online retailers are prepared to lose money by delivering everything virtually free of charge (and thus passing off €20 as a "high" or even exorbitant delivery charge) just to achieve "volume", without having to worry about moving a truck for each small order (because when you pay almost nothing for delivery, you're more likely to order small quantities). Unfortunately, we don't have the means, let alone the will. Certainly for reasons of profitability, but also for environmental reasons: we feel we should charge "at least a little" for delivery (unfortunately, this is still too much for you, I understand and I'm sorry!). We're convinced that it's absurd for web giants to make a €20 delivery seem "expensive", when in fact it costs even more! In order to minimize the number of deliveries and maximize the number of groupage orders, we offer the option of keeping wines free of charge while waiting for a larger groupage order, and thus paying nothing at all for delivery (offered >400€). This way, everyone, including the planet, benefits: many customers no longer order 5 times 1 box (paying €20 each time) but rather 1 time 5 boxes (paying nothing for delivery /1 truck trip instead of 5). In short, I hope you understand why we charge €20 for delivery, and that you'll group your orders so you don't have to pay anything at all 🙂 Once again, thank you for your trust... and your understanding... and above all, happy tasting! Tristan Depauw, founder of Vignerons d'Exception
5
/5
★★★★★
Excellent advice, quick and pertinent answers to questions, reasonable prices.
Frederic T.
purchased on 27/07/2023
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5
/5
★★★★★
CLEAR
Paul A.
purchased on 30/08/2023
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5
/5
★★★★★
Fast and efficient delivery!
François C.
purchased on 16/08/2023
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5
/5
★★★★★
Very favorable opinion
Jean-marc L.
purchased on 17/08/2023
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5
/5
★★★★★
The site is very easy to use. The person I spoke to on the phone was very helpful.
Christian B.
purchased on 10/08/2023
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5
/5
★★★★★
Fast delivery
Christiane L.
purchased on 06/08/2023
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5
/5
★★★★★
Everything went smoothly! Wonderful order!
Estelle D.
purchased on 03/08/2023
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5
/5
★★★★★
Careful and personalized service. Delivery perfectly on time as announced and taking into account the conditions requested. The best.
Quentin B.
purchased on 04/08/2023
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5
/5
★★★★★
Excellent service, wide selection of products
Daniel C.
purchased on 06/08/2023
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5
/5
★★★★★
Very good
Christa P.
purchased on 04/08/2023
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5
/5
★★★★★
Always nuggets from talented winemakers at reasonable prices. Delivery as fast as ever.
Richard G.
purchased on 25/06/2023
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5
/5
★★★★★
I easily found the wine I was looking for
Laurent H.
purchased on 31/07/2023
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5
/5
★★★★★
Genuine customer relations and advice
Jacques V.
purchased on 29/07/2023
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5
/5
★★★★★
Always on top!
Alain J.
purchased on 17/05/2023
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5
/5
★★★★★
Very good experience. Intuitive ordering, good response to questions and delivery as expected.
Laurent C.
purchased on 26/07/2023
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5
/5
★★★★★
The site for ordering good wine with your eyes closed
Romain G.
purchased on 27/07/2023
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1
/5
★☆☆☆☆
The wines of D'aupilhac gris and rosé were not well described on the site. They are very bitter. The bitterness may appeal to some customers. You should have pointed this out.
Guillaume C.
purchased on 27/07/2023
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Answer from Vignerons d’Exception
Dear Sir, Aupilhac's gris and rosé are the same wine. But you also wrote that the white was bitter, giving it the same 1/5 rating as the site. That's probably what you wanted to make clear here. It's amazing, we've been selling almost all Sylvain Fadat's vintages (Grand Prix RVF 2021, elected winemaker of the year by all French winemakers) for almost 10 years now, and he's unanimous in terms of quality... in fact, he's one of the most repurchased estates in our selection. We've never had the slightest complaint, apart from the inevitable corked bottles. Two of us tasted it last year (gris) and three this year (blanc), and found no bitterness... but all tastes are natural and we respect your judgment... I invite you to call us when you wish to order, so that together we can rule out wines that might not be to your liking. Best regards, Tristan Depauw.
1
/5
★☆☆☆☆
For this last order, which was a disaster!
Claude B.
purchased on 13/07/2023
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Answer from Vignerons d’Exception
Hello Sir, and thank you for taking the time to leave us a review... With which I can unfortunately only agree. This delivery was below par, and I thank you for your objectivity in rating the wine concerned with 5 stars... I hope you'll give us another chance, considering that on your first 16 orders, we had no problems... The 17th was in fact a fiasco, our carrier SCHENKER having made a series of blunders. Should there be an 18th order, rest assured that we'll do our utmost to ensure that it goes off without a hitch. Once again, our deepest apologies... Tristan Depauw.
5
/5
★★★★★
Excellent sale, fast and pleasant
Laurent B.
purchased on 08/07/2023
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5
/5
★★★★★
Order conformed and delivered as soon as possible. Perfect as usual
Francois H.
purchased on 15/07/2023
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5
/5
★★★★★
Order sent on time
Christophe N.
purchased on 08/07/2023
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5
/5
★★★★★
Despite a small problem at the time of delivery very responsive team and many beautiful references!
Zephyrin P.
purchased on 04/07/2023
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