/10
★★★★★
based on 2556 reviews published
★★★★★
based on 2556 reviews published
Latest customer reviews
5
/5
★★★★★
Very good
Acheteur Vérifié
purchased on 28/11/2022
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5
/5
★★★★★
First time I ordered everything went well I recommend vigneronsdexception.com
Acheteur Vérifié
purchased on 01/12/2022
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5
/5
★★★★★
A real selection, full of explained biases - and seriousness in customer relations and shipping: I'd recommend this place.
Acheteur Vérifié
purchased on 08/10/2022
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3
/5
★★★☆☆
Some very good addresses, but uneven, with the occasional unpleasant surprise.
Acheteur Vérifié
purchased on 18/10/2022
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Answer from Vignerons d’Exception
Hello Sir, thank you for taking the time to write a review on our site, after 6 orders since 2017. This review was apparently triggered by a bad experience with a 2019 carignan that had a major defect. We're very sorry about this and will deal with the matter directly with you privately to avoid any further disappointment. We just hope that the other 23 wines ordered are not among the "bad surprises", and take advantage of this public message to specify that we are at your disposal all day long by phone and email with all our knowledge of each winemaker to help you order wines that suit you, and for example avoid wines from winemakers a little too "natural and without sulfites" which can - rarely but it is possible - present defects above 14 °C. In short, we hope to have the opportunity to discuss your expectations with you when you place your next order, should you pass on this "road trip" and continue to place your trust in us. Best regards, Tristan Depauw
5
/5
★★★★★
Judicious choice; fast delivery
Acheteur Vérifié
purchased on 01/12/2022
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5
/5
★★★★★
Easy-to-use site, very fast delivery in the Paris region, comprehensive choice of references.
Acheteur Vérifié
purchased on 27/11/2022
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5
/5
★★★★★
Excellent choice of wines and impeccable delivery logistics
Acheteur Vérifié
purchased on 27/11/2022
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5
/5
★★★★★
Interesting . reliable
Acheteur Vérifié
purchased on 29/11/2022
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5
/5
★★★★★
Top, from advice to delivery, it's perfect. Multi recidivist, I recommend!
Acheteur Vérifié
purchased on 02/12/2022
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5
/5
★★★★★
Great tips and discoveries
Acheteur Vérifié
purchased on 01/12/2022
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4
/5
★★★★☆
CLEAR
Acheteur Vérifié
purchased on 30/11/2022
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5
/5
★★★★★
Perfect
Acheteur Vérifié
purchased on 05/10/2022
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5
/5
★★★★★
Very good online service, I can't wait to use these pretty bottles!
Acheteur Vérifié
purchased on 27/11/2022
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5
/5
★★★★★
Everything went perfectly! Thank you
Acheteur Vérifié
purchased on 03/12/2022
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5
/5
★★★★★
Serious site, with a wide choice and top delivery.
Acheteur Vérifié
purchased on 26/11/2022
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5
/5
★★★★★
Superb
Acheteur Vérifié
purchased on 28/11/2022
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5
/5
★★★★★
...
Acheteur Vérifié
purchased on 07/10/2022
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5
/5
★★★★★
Very fast delivery, and all the wines selected are exceptional.
Acheteur Vérifié
purchased on 03/10/2022
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5
/5
★★★★★
Everything went smoothly.
Acheteur Vérifié
purchased on 24/11/2022
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5
/5
★★★★★
Perfect all round
Acheteur Vérifié
purchased on 28/11/2022
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2
/5
★★☆☆☆
No complaints here. I'm a little disappointed with the 2 experiences in terms of the quality of the wines in relation to their price. My experience will end here.
Acheteur Vérifié
purchased on 18/11/2022
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Answer from Vignerons d’Exception
Thank you for taking the time to rate us "nothing to complain about, 2*/5". We wish you all the best. Hopefully, in a few years, you will appreciate these wines and will not regret your purchase. We would like to take advantage of this public response to point out that we are available to our customers from 8:30 am to 7:30 pm by telephone and email to advise them according to their tastes and budgets. We taste all the wines we sell, so we can help our customers avoid buying "brands" that are not easy to find, but which are in demand by many wine-lovers who appreciate them and don't find them too expensive (all tastes are natural). We're even more than willing to suggest young winemakers with unbeatable value for money to those who want to discover them! If you don't want to be disappointed, please contact us before ordering, rather than randomly buying wines that others are snapping up and whose price/pleasure ratio you won't appreciate. Tristan Depauw
5
/5
★★★★★
A fine selection and professional service
Acheteur Vérifié
purchased on 21/11/2022
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5
/5
★★★★★
Delivery times respected Packages in good condition and courteous courier staff, which is unfortunately not always the case.
Acheteur Vérifié
purchased on 18/11/2022
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5
/5
★★★★★
A unique perspective on wine and those who make it! Tristan Depauw's newsletter is a jewel, stimulating our knowledge of the wine world and our desire to discover new products.
Acheteur Vérifié
purchased on 20/10/2022
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5
/5
★★★★★
Everything was perfect
Acheteur Vérifié
purchased on 08/11/2022
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4
/5
★★★★☆
Short
Acheteur Vérifié
purchased on 06/11/2022
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5
/5
★★★★★
Very complete site, we are sure to find wines that we will not find elsewhere
Acheteur Vérifié
purchased on 31/10/2022
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3
/5
★★★☆☆
Serious site but delivery takes too long: departure-arrival = 9 days in transit
Acheteur Vérifié
purchased on 01/11/2022
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Answer from Vignerons d’Exception
Dear Sir, we're sorry that our service provider, Schenker, has taken so long to deliver your fourth order in the Cantal region (the first three were delivered in less than a week, but not like UPS in two days, which costs much more than the €20 we charge for a delivery, which was offered to you because you ordered more than €400). In short, we apologize and promise not to let this happen again. We prefer to trust a carrier specialized in wine, but a little slower and "old-fashioned", who handles the boxes by hand (machines break a lot more) and stores them in adapted warehouses, rather than entrusting your wines to an express carrier who risks breaking the bottles with his impressive - and violent - automatons, without worrying about storage conditions between two trucks, etc. as long as it's delivered quickly (and at a good price). In short, we consider that the wines we sell, even if they arrive slowly, will be in perfect condition, and that's our priority, bearing in mind that they're generally not for immediate consumption... but to enjoy over several years! Having said that, you're absolutely right, the delay in your fourth order was totally unacceptable, and totally unusual, for which we apologize again. Enjoy the tasting, and we promise to insist on prompt delivery next time, if there is a next time 🙂 Thank you for your understanding, and we hope to have another chance to do better! Best regards, Tristan Depauw
5
/5
★★★★★
Perfect
Acheteur Vérifié
purchased on 01/11/2022
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5
/5
★★★★★
Very serious, good advice and a quality selection. Highly recommended.
Acheteur Vérifié
purchased on 08/11/2022
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